Stayed for 2 nights. Came by our own vehicle from Chennai. There are 2 routes to the hotel and one of them is very bad which Google maps will show while coming from Munnar. Please avoid that route and check with hotel staff about the other route which has a good road but is a little steep and pretty easy to drive if you are an experienced driver. Our room was huge with a big balcony and a 360 degree Panasonic view. All amenities provided. Mr. Suresh and the team make sure everything is arranged properly. Right from jeep booking to organizing your trips nearby with all necessary tips. Food was excellent and Mr. Padmanabhan was too good in his service. We travelled with a 3 year old kid and he made sure everything was customized based on our requirements. The buffet had sufficient varieties with good taste. The classical dance arrangement was excellent with a beautiful performance and do not miss it. Followed by a nice camp fire if weather permits. The infinity pool has a nice view. The only con was the hot water pressure in the rooms is a little less through showers even though the tap water gives good flow. Overall a wonderful stay and thanks to the staff for making all the arrangements. …
Service was really nice everyone had a smile and made us smile. Suresh was really helpful. Enjoyed the food and chef gave us a good service. Every time we called for room service someone came fast and rooms are clean.
Good experience, with worm welcome and good service providing.....staff member Suresh is very good , food is also very good,and service are very good ,we enjoy very much,good higinie environment, very good experience
The room was having nice view and nice food too. Mr.suresh is a good person and having good service. Greenary is well maintained in the premises. It was a memorable stay and would love to come back here . Food staff was very friendly and welcomed us with a good smile. Bagie ride was good and able to move from one place to another
The standard was very nice. Staff was very helpful. The view was awesome. Buffet menu was good. All the staffs were we'll aware of their job and doing their job with full dedication. Highly recommended.
We had an excellent stay at Sarovar Poetree Thekkady . It is a very comfortable and well run hotel . The leadership of Mr Padmanathan in the restaurant has added a five star quality to the service and the staff especially Swapnam take a keen interest in everybody’s preferences .Pratheesa looked after us very well in the room . Our toilet was not working properly and it took them five minutes to arrive and fix it . The pool is very well maintained , I noticed that the staff were cleaning it even though it was raining . There is a campfire and live dance performances every evening . A five star experience , thank you !
Impeccable rooms. Extremely attentive staff. Paddie in the restaurant and all the kitchen staff were exceptional, they really cared for us every evening and preparing any dish at all was no trouble. Pool was very clean. Evening entertainment provided on one night. Views from the property are exquisite. A must stay if you are coming to Thekkady.
Fantastic view and ambience. Staff is very welcoming and every interaction is very warm and friendly. The food is prepared to meet all palates and the entire property is in th heart of the wilderness which transports you to an entirely different plane of existence. We really enjoyed the stay and also had a chance to view their dance performances showcased at 7pm. The in-house boutique store was always a great find with the staff having brilliant customer service. Loved the stay and will definitely come again!
Splendid !! The view the atmosphere, staff everything was awesome, especially Suresh, he took care from the time we got in.. Restaurant was also good. you won't regret the price u paid for it. Worth the money and time.
Overall an outstanding experience at Poetree. Right from the location (right in the middle of nature) to the surroundings and facilities to the hospitality, we were really impressed. Have to think Mr. Suresh personally for all the assistance and support extended during our stay which made our stay even more memorable. We are surely going to be back again here.