Relaxing place with authentic kerala style interiors... staffs r very kind.... shelly vargese with her smiling face made our stay more memorable thanks to her. Food is amazing... this has all u need for a perfect holiday
Good hotel , very good staff, good service, clean , Rooms are nice , food service was good Dhosa was very crispy, they have good choice of food , hotel lobby was nice and clean , they have blue and red bird in cage
Beautiful architecture of the building strikes you as you enter. The hospitality and staff make you comfortable as you land. The food is awesome and buffet with wide choice. No need to go for alacarte. The service is good and staff very smiling. Located in city approach not good but shopping outside compensates.
The Spa services was amazing! Absolutely recommend getting a massage at this resort. Friendly and courteous staff! Food was delicious and catered to all guests. I would definitely stay at this resort again.
Very nice and friendly stuff. Great food. Comfortable place to stay. Quick service every time we ask something. Rooms are clean and the atmosphere is great. Lots of birds and monkeys, Really recommended
We just stayed for one day and had booked via MakeMyTrip. The check in was effortless, room was spacious but no view unless you sit in the portico, lighting of room(especially bathroom) could be better, swimming pool was well maintained, food was awesome ( especially breakfast buffet) and staff was courteous.. all said I would recommend this hotel for a short and comfortable stay. If looking for great views and a large spacious property then maybe try other places.
It looks like heritage property from outside. Well maintained rooms it is a downtown property so view from room is not very amazing. Room & balcony were specious. We had booked one room with swimming pool but due to cold weather and they don’t have temperature control facility in pool we can’t enjoyed that pool . Room amenities were nice . Food was nice, room service and reception people were really fast.
We stayed as a family at the Elephant Court. PROS:Well maintained resort and rooms. We stayed in the pool villa which was really large. Bed and bathroom amenities were good. Breakfast buffet and dinner was excellent. The staff were friendly, helpful and quick. All in all excellent service in this premium resort. Cons: The pool villas are not suitable for elderly people as you need to walk quite a lot of steps/steep incline down from the reception area.
Hopeless hotel service I book all 4 patio rooms with extra bed One month ago N hotel send me conframtion of my bookings & I payment by online After i come hotel on my cheking date G.m rony giving me to catagroy room 2 rooms patio 2 rooms normal Meine bola unhe ki ye meri booking nahi hai to bolte hai humahre pass room nahi hai They disnt given me rooms & say u have to stay in that room only & i already pay extra bed charges. Bt they want more charges on extra bed everyone i lier in hotel so pls hotel mein booking so samj ke karwaye aap booking kuch karonge aur wo aapko room dusre denge MY contct no 7000192515 travel agent ki baato me mat jana
GREAT people+ great stuff+ great food. comfortable in a perfect place near the center. we got a quick service every time we ask something. rooms are clean and the atmosphere is great. realy recommended