Hotel Sandra Palace

Hotel Sandra Palace

Opp: Lourde Church Thekkady Junction, Kumily, Thekkady 685509 India
Very nice place
Traveller (167)
Room & Suite (23)
Dining (13)
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About

4.0
#21 of 64 hotels in Thekkady
4.3 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Sandra Palace, Thekkady is a Business cum Leisure hotel, situated at the entrance of Thekkady. It is a budgeted modern hotel with all the facilities available in it. It is very ideally located near to all shopping centers, market, cultural activity centers, and bus station.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Meeting rooms
24-hour security
Concierge
24-hour front desk
Internet
Restaurant
Breakfast buffet
Non-smoking hotel
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Complimentary toiletries
Seating area
Telephone
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, Hindi
495Reviews2Q+A100Room tips
Traveller rating
  • 269
  • 132
  • 56
  • 21
  • 17
Time of year
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Detailed Reviews
RajithNair wrote a review Apr 2020
Mumbai, India6 contributions6 helpful votes
5.0 of 5 bubbles
I stayed here as part of a group, Students and Teachers on a Culinary tour to Kerala. The rooms were clean and comfortable. The food was delicious, and I noticed guests from other hotels coming here to have their meals, that says a lot. Time and again you realise that it is the People that make your stay special, and that is where Sandra Palace scores high. Right from their GM, Mr. Robin, the entire team was interested in making our stay comfortable. They arranged for a cooking demo and the level of involvement of every member in the kitchen was praiseworthy. Located at walking distance to all the highlights at the Periyar Tiger Reserve, Sandra Palace offers very good value for money. Thank you Robin and please convey my best wishes to the team. Cheers!
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBIN CHERIAN, General Manager at Hotel Sandra Palace
Responded 19 Apr 2021
Dear Mr.Rajith, Greetings from Hotel Sandra Palace, Thekkady! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. I will share your feedback with our team we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm Regards, Robin Cherian General Manager.
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Explore49554497456 wrote a review Apr 2023
8 contributions
5.0 of 5 bubbles
We are all group totally 38 person stay in this hotel. Sandra Palace hotel staff behaved very well with us, dinner ane breakfast of the hotel was very delicious, but the hotel is located in the market in the middle of the city and in a good location, so it was very easy to buy spices. The cleanliness of the hotel was very good and there was no problem for the elderly people due to the lift system. All over we found the hotel very good.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBIN CHERIAN, General Manager at Hotel Sandra Palace
Responded 2 Aug 2023
Dear Guest, Greetings from Hotel Sandra Palace, Thekkady! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. I will share your feedback with our team we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm Regards, Robin Cherian General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephin wrote a review Nov 2022
1 contribution
5.0 of 5 bubbles
I am very happy to stay Hotel Sandra Palace. Good hospitality. Good service. The person who is in Front office is very friendly.Rooms are spacious and hygienic,they offered me complimentary room upgradation to second category . overall good experience.thank you team sandra
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBIN CHERIAN, General Manager at Hotel Sandra Palace
Responded 22 Nov 2022
Dear Guest, Greetings from Hotel Sandra Palace, Thekkady! We are delighted to know that you had a comfortable stay here. We will make sure to pass your great comments to our associates. Along with all our associates, we make outmost to make our entire guest feel welcome every time they come to our hotel, we are so pleased to see you enjoyed the food and atmosphere here at Hotel Sandra Palace, Thekkady. Best Regards, Robin Cherian General Manager
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SREE wrote a review Feb 2020
Thiruvananthapuram (Trivandrum), India4 contributions
5.0 of 5 bubbles
It's my second stay .Rooms and other services were really good .Approach of staff towards guests are appreciable .Since the hotel is near marketplace and also Periyar tiger reserve we could explore the place properly. The hotel staff gave guidelines about the timings of boating n stuff and it helped us a lot. Altogether it was a nice experience.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robin Cherian Hotel Sandrapalace, General Manager at Hotel Sandra Palace
Responded 26 Feb 2020
Dear Guest Greetings from Hotel Sandra Palace, Thekkady.. Thank you very much for your lovely review and for taking the time to share your experience with Tripadvisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your stay & had a great restaurant experience. Please do come back to stay with us the next time in Thekkady, we will love to see you again and help you to create some unforgettable memories. Warm Regards, Robin Cherian General Manager.
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Mayur wrote a review Mar 2021
2 contributions
5.0 of 5 bubbles
We stayed at the hotel for 1 day. The hotel location is mid of the market so you can easily have a walk to the market and Kerala's famous art and cultural show auditorium. Also, the view from the room was awesome where chruch and a hill view and having a balcony with good sunlight and ventilation.
The best thing I liked was the staff at reception. During my stay at the hotel, I forgot very imp thing of mine. So I call at reception and a lady went to the room and collect that thing and did the courier at the home address. So the staff is co-operative in nature and well behaved. Also in terms of room service their response was also 4/5.
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Date of stay: February 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: accessibilty, good hospitality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBIN CHERIAN, General Manager at Hotel Sandra Palace
Responded 19 Apr 2021
Dear Guest, Greetings from Hotel Sandra palace, Thekkady! I take this opportunity to thank you for being a valued patron and sharing your valuable thoughts. We are delighted to know that you had a great experience at the hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. We look forward to welcome you back with us again soon and meet your expectations. Warm Regards, Robin Cherian General Manager
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Arun John wrote a review May 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
It was a nice trip for us as a family while travelling to thekkady. The hospitality from the hotel staffs was quite excellent. During the pandemic situations they maintain the hygene and the food they provides was fresh and hot. The rate was reasonable and affordable. We surely recommend this hotel for further stays...
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBIN CHERIAN, General Manager at Hotel Sandra Palace
Responded 21 Dec 2021
Dear Sir, Thank you for staying with us. It is extremely exciting to hear from you that your stay with us was a memorable one. Thank you for sharing your feedback here.
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Parag1 wrote a review Jan 2020
Pune, India3 contributions1 helpful vote
1.0 of 5 bubbles
Fish in Makabari Fish Curry served was stale and stinking. When Pointed out to the Manager, he did not even agree to look into the Matter and only said that their preparation contains only fresh fish. While on the one hand, consideration for the Customer is totally lacking, Rules putting the Customer to Discomfort are followed in this Hotel without any Deviation
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robin Cherian H, General Manager at Hotel Sandra Palace
Responded 27 Jan 2020
Dear Guest, Greetings from Hotel Sandra Palace, Thekkady! This has reference to your feedback pertaining to your visit at the hotel .At the outset; I would like to thank you for your patronage of Hotel Sandra Palace,Thekkady. Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests. We regret the inconvenience caused during your dining and would like to assure you of the corrective actions will be taken on the service deficiencies. Me & my Team look forward to welcome you back soon and meet your expectations. Warm Regards, Robin Cherian General Manager.
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Daydream31093448772 wrote a review Jan 2024
1 contribution
5.0 of 5 bubbles
The food was really good and we had a day here. Had lunch dinner and breakfast and all of them were really good. The service here is top notch and the room is also good and cleaned. The washroom was also cleaned as per the requirement and the bedsheets and pillows were also comfortable.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBIN CHERIAN, General Manager at Hotel Sandra Palace
Responded 24 Jan 2024
Dear Guest, Greetings from Hotel Sandra Palace, Thekkady! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. I will share your feedback with our team we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm Regards, Robin Cherian General Manager.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gopal K wrote a review Mar 2020
21 contributions
5.0 of 5 bubbles
Me and my friends stay at this hotel it was wonderful experience we had here. Especially food was very delicious and tasty👍 very reasonable prices . We had wonderful welcome at every time. Location also close to wildlife sanctuary easily access to all the thekkady activities. Especially i would like to thanks team sandra palace management and Staffs are helpful and friendly service at every time. keep it up.. defiantly we will come again here for our next visit .. we will recommend to friends and family also...

Overall it was wonderful stay 👌👌👌

With kind regards,
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBIN CHERIAN, General Manager at Hotel Sandra Palace
Responded 14 Mar 2020
Dear Guest Greetings from Hotel Sandra Palace, Thekkady.. Thank you very much for your lovely review and for taking the time to share your experience with Trip advisor. I am very happy to know that you had a wonderful stay. I am also delighted to read that you found our team very friendly and helpful and that you very much enjoyed your stay & had a great restaurant experience. Please do come back to stay with us the next time in Thekkady, we will love to see you again and help you to create some unforgettable memories. Warm Regards, Robin Cherian General Manager.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
parthianshot wrote a review Mar 2020
Bath, United Kingdom89 contributions48 helpful votes
4.0 of 5 bubbles
Two weeks into visiting the region we wanted to have a dinner that was less Indian/spicy. Sandra Palace advertised a wide range of foods so we gave it a punt.
It proved successful. We opted for chineese style food. Portions were generous and well cooked. The drinks were well chilled. Good service too.
It was a very good price, so happy to recommend.
Can't say anything about the accommodation of course.
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Date of stay: February 2020
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBIN CHERIAN, General Manager at Hotel Sandra Palace
Responded 6 Mar 2020
Dear Guest, Greetings from Hotel Sandra Palace, Thekkadyi! Thanks for taking your time to leave us a wonderful review - We are glad that you have had an amazing experience here at Hotel Sandra Palace, Thekkady! We will make sure to pass on your feedback to our Chefs! Once again Thank you for your lovely compliments, Hope you will be coming soon to experience the authentic North Indian food at Hotel Sandra Palace, Thekkady. Best Regards, Robin Cherian General Manager
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Not the right property for you?
There are more places to choose from in the Thekkady area.
PRICE RANGE
₹2,339 - ₹2,923 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKeralaIdukki DistrictThekkady
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL SANDRA PALACE (Thekkady, Kerala) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Sandra Palace
Which popular attractions are close to Hotel Sandra Palace?
Nearby attractions include Yodha Cultural Village Thekkady (0.2 km), Kadathanadan Kalari & Navarasa Kathakali (0.10 km), and Periyar National Park (0.2 km).
What are some of the property amenities at Hotel Sandra Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Sandra Palace?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Sandra Palace?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Sandra Palace?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Sandra Palace?
Conveniently located restaurants include Tusker Caf'e, Grandma's Cafe, and Tiger Chef.
Is Hotel Sandra Palace located near the city centre?
Yes, it is 0.3 km away from the centre of Thekkady.
Which languages are spoken by the staff at Hotel Sandra Palace?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Hotel Sandra Palace?
Many travellers enjoy visiting Shiny Tours & Travals (0.4 km).
Is Hotel Sandra Palace accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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