Staying at AIDA with family can be a best choice hospitality of staff make us feel home. Food is delicious and ambience is much as you expect. For Celebrations AIDA is excellent selection. So next time if you stay in kottayam choose AIDA
We live in USA. When we visited the restaurant, I’ve never experienced customer service from any other hotels like Hotel Aida. It was amazing and food was delicious. Manager (Ajeesh Nair) was with us the whole time making sure that we get the service that a customer should receive. I definitely recommend this restaurant and will be back if I get a chance.
I visited and stayed overnight at hotel Aida on the 26th of December.I had great hopes and expectations about the food as I used to like the food at their restaurant. I was in for a shock on the morning of 27th when I went to have their complimentary breakfast. It was nowhere near a compliment to be served that.We were seved kallu dosa with chutney, cut pineapple, bread and omelette as per request. Having travelled quite a lot I've had my fair share of complimentary breakfast buffets, but I can say for a fact that this was the worst one I've ever had. It was better not to have served anything at all rather than insulting the guests in such a manner.If we can afford to pay 4000 rupees for a room, I'm sure they can afford to give better food.
I spent 7 days in quarantine in early March 2020. I only have good things to say. I had a junior suite which has a nice living area, a good sized and comfortable bedroom and an updated bathroom. The staff are very responsive and courteous and the food is excellent. The menu is mostly Malayalee cuisine, but then again, you are in the heartland and so enjoy it while you are here. The staff were careful with covid-related protocols, but were happy to help me with little things such as getting me some fruit from the market, and getting me some over the counter medicines etc. All in all, a really pleasant and easy stay. My room faced the street and so there is a bit of noise during the day, but it does get quiet at night, and the windows are tinted and so it does keep out the extra light during the day.…
I had chosen to serve my Quarantine days (+7 days) due to Covid 19 at Aida Hotel in Kottayam which is an eminent and a historical brand to the residents of Kottayam & Thiruvalla region. Few points that I thought would be of help: 1. Booking: You could contact reception or Mr. Rijo directly. You will be breifed of the procedures in simple terms and its hassle free. Note: I had contacted other Hotels in the region and they made me feel impossible while after talking to Team at Aida (esp. Mr. Rijo) I was confident to stay at AIDA during the most difficult times of Covid-19. The Team understands the risks of the Covid Virus whilst confident of the In House precautionary measures and briefs it to customers clearly. 2. Precautions: All staff wear masks continously. Gloves and face guard is worn when necessary. Rooms are deep cleansed with different chemicals. Remote Control units are sanitised and covered with Plastic. Mattress is covered with plastic. Toilets were perfect and sanitised. Residents are strictly monitored (for daily body temperature) and are not allowed to leave their room for 7 Days. 5 stars for the efforts and I would whole heartedly recommend your stay at AIDA. 3. Assistance: AIDA team has thought about everything. They will brief you about your Quarantine Stay in advance; so its not a surprise for you. You are on yourself while TEAM AIDA is there to assist you at a safe distance. (a) Laundry care: New Bucket and a Pack of Washing Powder is provided to manage your own Laundry (b) Wash your plates (Treated and Sanitised plates and crockery is provided) (c) Hand wash and all necessary housekeeping will be replenished on a daily or on call basis.(d) Trash cans and ample bags are provided, you will only need to tie a knot and leave the filled bag filled with trash outside your door. (e) Newspapers will be provided (avoid it for your own safety) (f) Plates, Crockery, Towels, Kettle, Coffee, Tea and fridge is also provided Note: All deliverables will be placed outside your room in a container and the resident will be alerted with a door bell; to fulfill Zero Contact delivery or exchange, (4) After 7 days Quarantine you will have to go and test yourselves for COVID virus in Private or Government labs. You cannot use the Elevator for Safety reasons. (5) Food is provided on advance order basis. (6) I carried my own Coffee mug, disposable glass, plates and spoons. I used my own bed sheet, pillow cover, towels, soaps. Aida provides them all too. They provide 2 bottles of water every day. You could carry mineral water carton with you to save as each extra bottle of water costs Rs30. However they are considerate. (7) Excellent, Safe and Covered Car park. Internet is unlimited & free though a little annoying as each voucher is 1.5GB (reinds me of the Coin Telephone booth) What more ... 100% satisfied. Thank you - AIDA TEAM, special thanks to Mr. Rijo who made it easy for me.…
Recently my daughter alone travelled and stayed in Hotel Aida. Pleasant stay, staff are friendly & very polite, got full time assistance, very responsible pick up & Drop off and Safe. Nice food. Comfortable stay & peaceful stay helped to target her purpose of travel. Many Thanks Hotel Aida Team. Please keep it up. Our warm regards.
We came from Dubai and stay this Hotel 14 days from 04 Aug 20 Onward, Excellent service from the staff, Good Location and clean rooms, Nice Kerala food also, Specially the Great support of the Management person Mr Rijo Abraham from the Beginning, We really recommend this Hotel For family and NRI Residents, Once again Thank you for your Hospitality and Service of your Staff, Rajeev /Dubai
Business hotel. Suitable for overnight transit stay. Nobody to receive the luggage from taxi. Friendly staff. Basic breakfast. Near to bus stop. Short distance to railway station 10 minutes drive. Good rooms at reasonable price. Comfortable 1 night stay. Thanks to all staff. Ras Zambia
We stayed in AIDA in last May, our third visit. Each time the customer service, curtesy and friendship got improved. The prompt attention to calls, WiFi needs and the nearby Restaurant were highlights. What was so special about AIDA breakfast is it will keep you satiated until you finish your morning chores, sightseeing and shopping till at least 2 p. We recommended to my friends and families and they say the same. Check it out. Make a call from anywhere in the world and they will remember you personally and when you get there you won’t feel strange. Kudos to Jibin, Rijin and the rest of the crew!
Hii I had a great experience and pleasure stay here with a comfortable furnished room.All of the people are incredibly helpful and generous with their time and advice.desk staff mr rijo is wonderful person I like the way he received us .i would like to suggest everyone to stay in hotel Aida .The hotel is finely situated in the middle of the city .wonderful hotel in a great location with superb breakfast.thank you all 😊
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