We had a family party in the sky bar and asked for a separate table downstairs for people who were drinking. The people at that table moved from there for a photo session after informing the manager and by the time they came back the table was cleared and was given to new customers without any information. Then they informed that there are no further tables available. One friend had given his car for parking to the valet and later he found that the headrest with TV was broken at the time of return. The managers refuse to take any responsibility for it. Overall, very poor experience.
We a group of 4 friends visited there Dejau restaurant at 10 th floor.Nice location,great ambience,good service at all,but food not at par with their name.Sky lounge already house full when we reached there,so many family groups are sitting in the restaurant.
The hotel room are not ventilated properly . The room service are very slow and only available in a very limited timings. Don't book the vehicle through hotel as they change tariff post completion of the journey. Why hotel can't provide proper printed tariff card to avoid such a situation where they offer one rate and on completion a different. This was very bad experience which we had . The restaurant was good for lunch but dinner you will get only Chinese menu. The hotel need good house keeping and better service and a good attitude from F&O manger and General Manger
Good hotel, supportive staff, all the amenities were good, the reception ppl were suportive staff and food quality also good, they support online booking customers.I requested for late checkout and earaly checkin and they supported...good ppl
The buffet breakfast was the main highlight. What a meal, I just ate all the spreads. The continental dishes were awesome. Rooms were neat and clean. Overall I loved the property and looks forward to come soon
Stayed here with extended family. The hotel is in the centre of shopping street. Nice spacious rooms. Average food. Below average WiFi :) small pool on the roof with a beautiful view. Try deja vu for some nice food or durbar restaurant for regular meals. Enjoyed the stay. Lovely staff.
if you want a royal look restaurant for dining arcadia would be a perfect place due to it's interior designs.you can feel the royalty there.. Food was normal.cleaned environment.employees with well services
I love this is place. One of the best hotels in Kottayam. Only the problem I feel here the staff is not attentive even a regular visitor they cant able to recognize. Needs some training for the staff. Food is very delicious. Overall nice ambiance, nice experience here
Was there for a workshop. Arrived in the evening, left the next night. the location of the Hotel is great . Got to enjoy four meals, DINNER BUFFET the first night and all three meals the next day. The buffet spread for breakfast was great, The dinner buffet was different on both days, some place have the same menu. For lunch I had FISH CURRY MEALS and special mention the " CHEMEEN MANGA CURRY " ( PRAWNS MANGO CURRY" , was something that I had for the first time and it blew my mind.....!!!!
I would definitely suggest Aida Hotel at Kottayam to Arcadia , or any other hotel worth for. This hotel has had my nerves in and out when I was there. Management is obnoxious and not worth the stay. To reach the parking, you have to climb a huge ladder that's roughly 200 meters tall. In addition, except the rooms, none of the areas are provided with proper air conditioning, so if you wish to spend some quality time , you either have to go to the reception where the crew will have their eyes on you or be stuck in the room.<br/>I personally don't suggest this hotel to anyone. I don't usually waste time on reviews, but this I found worth going for, because I don't want anyone to be regretting the stay. This is my same review for Google Maps.