We stayed in hotel from 20th Dec to 21st Dec of Group of 28 people. Experience was pathetic. Food was not served inspite of continuous following up and informed well in advance. Whatver food was served was not good. Qualiry of food was pathetic. Rooms were eith cockroaches and bugs.
We spent 2 nights here. I must say that everything was excellent. As for the room was excellent and surprisingly comfortable. I would definitely recommend this hotel to others. And the food also was very tasty..All over me and my family was very happy.....
location is very good in the city.staff is very generous and polite.food hear is grate North Indian dinner was verry good breakfast was excellent.But the main highlight was the rooms,which were very spacious and very tidy.good amenities,had a grate experience and will definitely visit again......
Room are super clean so are the washrooms. Beds are comfortable. Excellent food service helpful housekeeping staff is very courteous. Nice rooms and interior if i ever i come to Cochin again i will definitely prefer this place
Nice hotel to stay with family and friends.helpul staff neat and clean room... Near to all major shopping places. We get complimentary buffet breakfast in our package. It was super and tasty...nice stay with team Dunes. Will came back again
The hotel looks so nice on the website but the real thing is not seen there. The bed,pillows were horrible there was no doormat put at the bathing area and water come into the whole area very discusting. Am the sure the management look into these complaints for better service to customers. Put a toel hook to hang your towel behind the door not ahead of the toilet bowl. Extra blankets and pillows has to be put in the cupboard for use. This hotel needs to be refurbish for a pleasant stay. Location good. This review is done with a view of further improvement
I spent a night hear on business and i must say that everything was excellent the location of the hotel is near to shopping areas. Friendly staff.... Rooms were neat and clean.peaceful atmosphere.....
Hi friends, We visited from US with my family to meet my friends and family after pandemic. We did not have plan to visit This hotel then on the way to my home town alappuzha we got late so had a sudden plan to go to dunes hotel. Instead of staying at the random hotel we were taken by my beastie to Dunes hotel Wow! It was amazing experience and very natural place. ar the entrance, ground office great welcome by staffs with flowerised smiles ! We got beautifully decorated rooms which is very convenient and peaceful sleep. Very hygienic and very well maintained! delicious breakfast, I did not count each time the items but more than variety breakfast. Just tasting 1 spoon each items my tummy got so full. South indian, north indian and continental! Oh my God! Waiting for my next vsit with few more days stay! We love pictures taking, each side of the lobby with nicely painted walls! Simply superb! Ohh!it is taking big story to complete. Thanks to the staff such a wonderful Stay Cannot wait until next visit! Hope you have fun!…
Extremely poor hygiene standard for a 4 star hotel. The bathroom drains are blocked , there is fungus growing in the room and there are dead lizards all around. We asked for change of room after the first time are drain for blocked but even that wasn’t done. Disappointed by the services and the conditions.
Very safe and hygienic hotel with good safety measures from the entrance to the room. Friendly and prompt resposive staffs made my stay more comfortable .The location of the hotel is a great advantage,as it is centric to many tourist destinations.
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