Capital O 9954 Urban House Emarald Suites

Capital O 9954 Urban House Emarald Suites

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Traveller (65)
premium room  - Business travelers recommends
Room & Suite (40)
Breakfast at Pride
Dining (1)

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About

3.5
#170 of 396 hotels in Kochi (Cochin)
3.2 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Business Class Urban House Emarald Suites in Vyttila, Cochin is centrally located at the Business district of the city, which is easily accessible from all other important places. The hotel offers quality facilities for astute business travelers and leisure travelers. We have 44 Deluxe Rooms, 22 Premium Rooms, 11 Junior suites and 11 Two Bedroom Suites. Well equipped banquet hall with capacity of 50 people. Multi cuisine Restaurant. Seafood Restaurant in Roof Top.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Coffee shop
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Valet parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Newspaper
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Bottled water
Room types
Suites
Family rooms
Good to know
HOTEL STYLE
Trendy
Budget
Languages Spoken
English

Location

41 Major Rd, Kochi (Cochin) 682019 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Kochi Airport
22.4 km
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144Reviews1Q+A44Room tips
Traveller rating
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Detailed Reviews
drsacharsaurabh wrote a review Mar 2015
Meerut, India3 contributions16 helpful votes
3.0 of 5 bubbles
The Hotel is decent, though you have to repeatedly ask for everything, & explaining yourself can be a problem if you are not a South Indian. The location is a bit of a problem. But the room sizes are quite good for the price paid. Overall, a decent choice for any budget traveller
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Date of stay: January 2015
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: not really sure of the differences
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla J wrote a review Feb 2015
Pune, India292 contributions80 helpful votes
3.0 of 5 bubbles
Was in Kochi for a conference and chose the hotel for its proximity to the conference venue and transport to the venue being available . The room itself was spacious . Toilet was not properly cleaned- had to repeatedly request them to change the toilet seat which was in a bad shape which they finally did.
Breakfast was nothing to write home about
The staff was very helpful and courteous
Approach to the hotel was a very narrow road. A lot of cab/ rickshaw drivers didn't seem to know the place
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Date of stay: January 2015
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BGirish wrote a review Mar 2013
Mumbai, India27 contributions17 helpful votes
4.0 of 5 bubbles
Stayed there recently in Feb 2013 for one night while transiting through Kochi for the rest of Kerela. Pretty good place, little on the interiors from the main road but therefore very quiet. The team is friendly, amenities are above standard and cleanliness is good. Try staying in the lower floors since the wait for a lift can be time consuming. Food is average, the stay was peaceful Tried the spa at the hotel which was relaxing. Overall one night stay was good.
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Date of stay: February 2013
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Try taking the rooms on lower floors since waiting for a lift can be time consuming.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ankur L wrote a review Feb 2015
4 contributions10 helpful votes
1.0 of 5 bubbles
I visited with family to Kerala and stayed at emerald in kochi for one day, the hotel is bad from the beginning the reception is awful, the front desk is inexperienced. The room was dirty and upon many complaint's it was changed. But the hotel is nowhere near 4 star as claimed on sites.
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Date of stay: February 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShiraNatanya wrote a review Mar 2013
Natanya265 contributions114 helpful votes
2.0 of 5 bubbles
This is a business hotel and does not meet the requirements of tourists visiting Cochin. The location is off on a little lane far from the city center, away from everything and is completely unacceptable for tourists who want to walk out at night and experience the color and feel of the town and the attractions. The hallways were dark and the restaurant even darker, all day long. The room was large, the bed was good. The shower was poor, with little or no pressure or hot water.
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Date of stay: February 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sanuradisson wrote a review May 2012
Bengaluru, India4 contributions14 helpful votes
5.0 of 5 bubbles
it was a really good experience which i got from the hotel ,every one was ready to help us even from the front desk to housekeeping to the service and the chefs ,this place is good for a day or to as its located in some what look like interior of city, but the city is only about 300mtr away.
rooms are specious with all the amenities required for a business traveler like me.
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Date of stay: March 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 9 Jul 2012
Dear Guest, Thank you for your recent stay at Pride Biznotel Emarald Cochin. We thank you your valuable feedback. We are glad to learn that you had a comfortable stay with us. Your positive comments regarding the hotel and staff services are warmly received. We look forward to welcoming you and your family backs at Pride Biznotel Emarald Cochin for yet another memorable stay. Regards, Rahul Bhattacharjee. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
madhurika wrote a review Jul 2015
Thane, India20 contributions31 helpful votes
4.0 of 5 bubbles
Hotel Emerald is a good place to stay in Kochi(Cochin) . The food here is amazing . The staff is helpful.and the best part is that the kitchen is open 24 hours. So you can place the order any time . They also provide you different tour package. If you go on thier site you can see different packages and can save money .
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Date of stay: February 2015
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: If you can ask the receptionist to give you room on the upper floors they you an enjoy the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alinajoe wrote a review Sept 2014
Bengaluru, India26 contributions17 helpful votes
3.0 of 5 bubbles
We were on a business trip, the rooms were spacious but the service was terribly bad with maintenance ac was leaking through out we need to ask for better towels. Breakfast was moderate. Could improve the hospitality.
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Date of stay: September 2014
3.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM-cochin, General Manager at Capital O 9954 Urban House Emarald Suites
Responded 19 Oct 2014
Dear Guest , Greetings ... We apologize for the unfortunate incidents which took place ,which made your stay uncomfortable ,we have started with our renovation and ensure to present you, with the best room with proper amenities ,on your next visit ,Kindly let us know ,during your next visit ,so that we can be available for your service .Hope to hear from you soon .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shareef-iyms wrote a review Sept 2014
7 contributions4 helpful votes
1.0 of 5 bubbles
READ MY STORY BEFORE YOU GO THERE...

I am just a new customer to bookings.com and this hotel Emarald was my second bookings. This was a nightmare for me and my family. The cleanliness of the hotel was zero.. based on the pictures uploaded on bookings.com I checked in to the hotel and went for dinner after checked in as my children were very hungry after a long journey. We checked in to the hotel at 9pm and after dinner we went to the room around 10.45 pm. Right away we found the room window locks were missing. It was 3 windows broken in the room. I went to down stairs and informed the manager about it and he sent engineering to fix it. However the engenering person attended to this matter has informed me that they can fix it next day.. I had to go to down stairs and informed the manager about the situation and I cannot stay there for security concerns. Then the manager took me to another room and he has showed me the room with the same condition. The first window I checked there were no locks. It seems someone from balcony is braking these windows and doing something. Othrwise why all the window locks are broken on all the rooms he shows to me??? For security reason my family decided to leave the hotel and we informed the manager about it. We were not willing to pay for the hotel as the rooms he advertised and sold were broken and it was a huge concern why all his windows were broken??.. someone purposly doing that?? Finally the hotel manager forced us to pay full room fare the day and we had no choice in a foreign country with small children. We paid for the full room rate which he advertised as a suit on bookings.com and left for another hotelin the middle of night at 11.30 pm with my small children for our safety. I dont understand the responsibility of bookings.com while they advertise rooms on the website. I requestbookings.com to stop advertising this type of barbaric hotels to protect your business and our safety. Before another customer ofbookings.com comes as a victim of this hotel pleasee investigate this case and remove it from bookings.com 

 The attitude of the hotel manager was worse than a bagger on the road forcing us for money.. looks like he has never seen money before.
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Date of stay: September 2014
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM-cochin, General Manager at Capital O 9954 Urban House Emarald Suites
Responded 19 Oct 2014
Dear Guest , Greetings ... We apologize for the behaviour of our staff in dealing with your payments , we immediately refunded the said payments to booking.com , your concern regarding the locks on windows has been dealt with ,during your next visit we assure you a more secure and comfortable stay.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SRLA wrote a review Apr 2013
The Hague, The Netherlands169 contributions62 helpful votes
4.0 of 5 bubbles
Stayed here many times last three years. Still I like this hotel. Indeed its location is in a local area where people live. But this is the best way to discover the beautiness of Kerala. What could be better than live between the locals staying in this well equipped hotel. Their Breakfast is very good, Excellent in-house-dining. Spacious rooms. Fast free Wifi connection! (in most of the hotels you pay extra for this) Excellent views from the room if its on a higher floor. Also nice roof terrace. Excellent housekeeping. I never experienced bad linnen sheets. Good size of closet to hang your clothes in. Big TV, good working A.C. Huge bed! Very close to three shopping malls! Lulu, Oberon and Gold Souk. Close to highway and the Junction. Also very close to Ernakulam.
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Date of stay: March 2013
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Ask for a room on the higher floor. It will have a better view!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
surya441 asked a question Nov 2017
Coimbatore, India1 contribution
Can suv car enter inside on hotel to reach
Arun Kumar R wrote a tip Oct 2019
Coimbatore, India35 contributions8 helpful votes
5.0 of 5 bubbles
"must visit their rooftop restaurant at 13th floor"
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Joji J wrote a tip Dec 2018
Kochi (Cochin), India3,054 contributions5,316 helpful votes
4.0 of 5 bubbles
"The upper floor rooms give a good view of the city"
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SauravNag wrote a tip Mar 2018
Pune, India577 contributions39 helpful votes
3.0 of 5 bubbles
"Take a room on the 4th floor"
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The Mighty rider wrote a tip Feb 2018
24 contributions5 helpful votes
3.0 of 5 bubbles
"Book directly I guess, as via Agencies it is not a good experience that I had"
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ahmedkhan0791 wrote a tip Jan 2018
Mysuru (Mysore), India2 contributions
4.0 of 5 bubbles
"Rooms on Higher floors would be more quite"
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Not the right property for you?
There are more places to choose from in the Kochi (Cochin) area.
FORMERLY KNOWN AS
OYO 9954 Emarald Hotel
LOCATION
IndiaKeralaErnakulam DistrictKochi (Cochin)
NUMBER OF ROOMS
88
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CAPITAL O 9954 URBAN HOUSE EMARALD SUITES (Kochi (Cochin), Kerala) - Hotel Reviews & Photos - Tripadvisor

Frequently Asked Questions about Capital O 9954 Urban House Emarald Suites
What are some of the property amenities at Capital O 9954 Urban House Emarald Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Capital O 9954 Urban House Emarald Suites?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Capital O 9954 Urban House Emarald Suites?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Capital O 9954 Urban House Emarald Suites?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Capital O 9954 Urban House Emarald Suites?
Conveniently located restaurants include Hotel Anugraha, Mainland China, and District 7 Restro Cafe - Vyttila Ernakulam.
Are there opportunities to exercise at Capital O 9954 Urban House Emarald Suites?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Capital O 9954 Urban House Emarald Suites have airport transportation?
Yes, Capital O 9954 Urban House Emarald Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Capital O 9954 Urban House Emarald Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Capital O 9954 Urban House Emarald Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Capital O 9954 Urban House Emarald Suites?
Many travellers enjoy visiting Edappally Church Complex (6.3 km), St. George Orthodox Koonan Kurish Old Syrian Church (6.7 km), and Aspinwall House (8.0 km).
Is Capital O 9954 Urban House Emarald Suites accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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