The hotel is nice and clean. But the only person who is welcoming is the main door security person and maybe the restaurant manager. The rest of the staff are like they don't care about anything. You do not get the feeling that you are welcome. They do not even know how to be courteous over the phone.
Since we were booked under cooperate fare they treated us like we are here free of cost useless . Mr sajeev denied to everything we ordered . They were least bothered about it . Extremely painful experience . Horrible hotel
I stayed for 03 nights in December 2021 and another 03 nights in October 2021. On both occasions I enjoyed an extraordinary hospitality from the staff and management of the property, right from, restaurant Asia Kitchen to front office staff to housekeeping etc. The staff members are humble, calm and cooperative. Ambiance while at the main entrance as well as at the property as a whole is awesome. Spiritual look at reception is remarkable.
The Ocean Pearl Inn is a good option to stay for a business trip. Its clean and centrally located. Breakfast options could be better and when I went their Credit card machines were not working. Receptionists need to be trained as the check in and check out procedure took a while.
Clean and spacious... friendly people. Ready to help out and food spread is exactly what you want... just the right kind! If you are looking for a gym, pool and Spa kind of amenities, this aint the place. I'd recommend business people to use this centrally located decent place with good food and a luxurious room.
I stayed here for 02 nights and 03 days..checked in at 11:29 AM on 11/10/2021 and checked out at 18:44 on 13/10/2021. I was allocated a well appointed room 414. Though all rooms are identical..of same class. Immediately after checked in there I faced little inconvenience. TV in the room was not functioning and it took some half an hour to get resolved after the concerned staff could attend the issue. One more issue which caused me a bit inconvenience is there was no shampoo available in the washroom and I noticed it midway of my bath. I had my bath without shampoo used. But the plus points are many. (1) staff, especially restaurants staff and housekeeping staff are polite, guests friendly and calm natured. (2) Property is neatly maintained. (3) good spread in breakfast. (4) food items are of good quality and good taste. (5) foods are served in hygienic condition.…
As usual this hotel offers everything to the highest standards top. hotel perfect for families, clean warm welcoming a big thank you to Front Office staffs for their kindness and House keeping staffs for the cleanliness of the room. thank you for everything. All the best..
We just returned after a couple of nights at the Ocean Pearl Inn, a modern executive hotel conveniently located on Bejai-Kapikad Road, Mangalore. We booked online and check-in was smooth even though we were late in reaching the hotel. The hotel provided valet-assisted basement parking for our vehicle. All facilities were kept clean, fittings were modern and well-maintained. Our double Deluxe Room was compact but well fitted-out with amenities, including a working desk and working flat-TV with national / international channels. The bed was firm, running hot & cold water was available round the clock, adequate toiletries were replenished in the bathroom, bed & bath linen were clean, adequate complimentary bottled drinking water was made available in the room every day. Housekeeping and restaurant room service was prompt and the complimentary breakfast spread was adequate and tasty. Stewards and staff were courteous, efficient and wore masks, following CoViD safety protocol. Would definitely recommend a stay at the OPI if travelling to Mangalore.…
Staff were excellent, well mannered and amazing customer service. Rooms are the best. Very neat, sanitized, clean and safe. Great Food. Overall, my experience was the best so far. Thank you Ocean Pearl and thank you Sourav, Gowri for great interaction and best customer service. You Guys Rock!!!!!