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Genx Crystal Inn Chikmangaluru

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Shankar Mutt Road, SH 57 Basavanahalli, Chikmagalur 577101 India
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Traveller (85)
Room & Suite (18)
Dining (1)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 74 hotels in Chikmagalur
Location
Cleanliness
Service
Value
Travellers' Choice
GenX Crystal Inn welcomes its guests for a relaxed stay. The word "CRYSTAL" means the synonym for joy, serenity and fragrance. living up to one's name is not all that simple. This elegant hotel in Chickmagaluru caters to the business community and leisure travelers. The hotel is tastefully done with 24 rooms, banquet hall and "SWADISHTA" the divine veg restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Wifi
Restaurant
Breakfast buffet
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Iron
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
Hindi

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
19Restaurantswithin 1 km
2Attractionswithin 1 km
100Reviews1Q+A14Room tips
Traveller rating
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  • 32
  • 11
  • 1
  • 8
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KHIZRMM wrote a review Jun 2022
Pune, India1 contribution
Owner was friendly and helpful. Staff was co-operative and always on their toes. Neat & clean rooms, so were the exteriors. Variety of rooms to select from. Breakfast was complimentary & tasty. Located centrally in the city. Strongly recommend. Rates were reasonable.
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Date of stay: June 2022
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Chitti wrote a review Jun 2022
1 contribution
Room were clean and tidy. Overall excellent stay. Location also good. Staffs were helpful. Book directly with the hotel to get a good discount rather than booking on online website. I coordinated with their front office receptionist Ashwini..her and other front office personnel attitude is good.
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Date of stay: May 2022
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Room Tip: Have an enjoyable stay. Book directly with hotel to get a good price.
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anand kumar g wrote a review May 2022
1 contribution
The stay was gud and Yash ashwini the receptionist was really helpful and very responsive ..she guided us well and arranged gud cab facility…and the only prob is with the room boys and thy are not professional…
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Date of stay: May 2022Trip type: Travelled with family
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Ved Prakash wrote a review Apr 2022
6 contributions
I had spent Rs 5500 on booking one night 31-dec in this worst hotel ( infact better to be called a lodge), I got befooled by reviews and some marketing youtube videos on this hotel. I will share my story sequentially: 1) Upon disembarking from my car, none came for taking my suitcase , their security guard and reception fellows were just watching me carry 2) I had to ask them for welcome drink at least 10 times, then they gave cheap tang juice 3) Linen were dirty, asked them to change, they told that's good only 4) They had medimix soap and not even colgate small toothpaste, some local brand was there. I had to ask for extra soap and towel for kid at least dozen times. 5) The child bed, they gave, was broken, and they told they don't have another 6) Biggest shocker in morning, when I went for breakfast that even after paying Rs 5500 per night, breakfast was not complementary. 7) Reception person was kind of insisting me to spend another Rs 500 for taking driver's accomodation. 8) TV was not working, gave up after calling them multiple times. 9) Ordered paneer sizzler, they sent me some pepper dry dish, only good thing is they took it back, but their head or whatever Jitendra told me that if I don't take it, amount will be debited from steward, just trying to make me feel bad for their mistake. 10) While checking out, again I had to take my luggage myself to car. Only good thing was I didn't book it for more nights, and saved my hard earned money.
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Date of stay: December 2021
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srinivasan c wrote a review Apr 2022
1 contribution
Good veg food, helpful staff & hotel owner. Size of the room & bed was sufficient for a couple. It would be difficult to accommodate any extra bed. The hotel has limited parking space for car, but was well managed by the hotel management.
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Date of stay: April 2022Trip type: Travelled with family
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Ashish s wrote a review Feb 2022
1 contribution
Clean and hygiene room ,staff and rom service is excellent as 4star hotels.well behaved and well trained person are provide excellent services. Good to stay for travel as well because of its location.
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Date of stay: February 2022Trip type: Travelled on business
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Arijit S wrote a review Jan 2022
Bengaluru, India11 contributions14 helpful votes
We had a very horrible experience at this hotel. The hotel is old and dirty. The pictures given over here are doctored and do not believe them. We found large piles of unwashed bedsheets, pillows covers, towels in the corridors giving a stink from the days it has been piled up. There was piled up garbage like used plates, balloons, paper decors etc from a previous party all on the corridor to the room. There was garbage everywhere in the corridors. Worse was the room. The walls were dirty. The room smelt bad. Horrible was the bed linen. They were dirty with large stain marks everywhere. They were clearly not been washed for some time now. It was apparent that the hotel does not wash its linen. They give their guests used bed linen from other guests. The pillows were not clean and there was hair everywhere on the pillows from the previous guests. The towels were not very clean as well. I came to know from a staff that the hotel is mostly understaffed and housekeeping is done by just one or two persons. He also told me that the owner has not changed bed linen for a long time now and just managing with old linen. We checked in during the late evening. The front office guy was unprofessional and he made us wait for 30 minutes to hand over the room key saying that there was no staff to help us get to our rooms. I am totally surprised to see some of the good reviews of this hotel in TripAdvisor-I was fooled by them to book this hotel. Clearly, these reviews are fake or have been done by friends and family. I am also very surprised that TripAdvisor carries this hotel amongst its recommendations for Chikmagalur- I am increasingly getting sceptical of Tripadvisor ratings and recommendations and will not follow them in future. Strongly urge Tripadvisor not to recommend this hotel in their list of hotels.
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Date of stay: January 2022
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AS wrote a review Nov 2021
1 contribution
Room not clean, bedsheets not clean, washroom not clean. Some small after turning on AC. With AC room they provide 500ml 2 water bottles. After that they will change 30rs for another drinking water bottles. Lot of noise from other rooms where 2-3 families were talking loudly. Stay was not good.
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Date of stay: November 2021
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Priyanka wrote a review Nov 2021
7 contributions1 helpful vote
Clean hotel, very courteous staff.. the housekeeping dept was very helpful especially a gentleman named Mr Joy. We didnt try the food there. Centrally located. Clean rooms and bathrooms. In the main city
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Date of stay: November 2021Trip type: Travelled as a couple
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Olivier J wrote a review Nov 2021
1 contribution
Staff is super kind Food is good Rooms are comfortable but a bit small Overall a good experience thanks to the team. Chikmagalur is a great place to visit with great landscapes and monuments to discover.
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Date of stay: November 2021Trip type: Travelled solo
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PRICE RANGE
$29 - $42 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Crystal Inn
LOCATION
IndiaKarnatakaChikkamagaluru DistrictChikmagalur
NUMBER OF ROOMS
24
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Frequently Asked Questions about Genx Crystal Inn Chikmangaluru
Which popular attractions are close to Genx Crystal Inn Chikmangaluru?
Nearby attractions include Mullayanagiri (0.4 km), Rock Garden (0.3 km), and Jayanthi Coffee Roastery (1.0 km).
What are some of the property amenities at Genx Crystal Inn Chikmangaluru?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Genx Crystal Inn Chikmangaluru?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Genx Crystal Inn Chikmangaluru?
Yes, free parking is available to guests.
What are some restaurants close to Genx Crystal Inn Chikmangaluru?
Conveniently located restaurants include Mayura Deluxe, Vishnu Delicacy, and Maharaja Restaurant.
Is Genx Crystal Inn Chikmangaluru located near the city centre?
Yes, it is 0.3 km away from the centre of Chikmagalur.
Are any cleaning services offered at Genx Crystal Inn Chikmangaluru?
Yes, dry cleaning and laundry service are offered to guests.