After reading reviews thought it will be good and chose it instead of a resort. The rooms are of poor quality and not as shown in the photos. After paying so much, you have to call in the morning to ask to switch on the geyser, needed to ask multiple times. TV in the room doesn't work. Called them in the morning to checkout, no response. So finally left without informing as I was getting late. Overall I felt price is double the actual rate it is worth of. Very disappointed overall
Hey.. We had a wonderful stay at Mountain Valley home stay. From welcoming staff to the homely log house we had fun thoroughly. With beautifully maintained infrastructure and the fun including carrom, camp fire and amazing food made it hard for us to leave the place. Special thanks to Mrs. Amreen for guiding us through the outings in Chikmagalur , Mr. Musthafa who helped us a lot there and the two other friendly staff whose name we couldn't catch but where very helpful. Thank you. We shall definately visit again. - Nikhi, Vidhi and Megh
Booked cottage having 2 independent rooms from 27th October 2021. Booking process was smooth through Madam Amreen. The first impression was very attractive. Compound was covered with lots of plants & greenery. Rooms looked cosy though some fine tuning is needed for better customer satisfaction. For example : bathroom should have bathtub, exhaust fans, better cloth hanging system. Water was leaking from hand shower & toilet flush. Nets should have been provided in windows as insects from outside are entering. TV recharge not done before allowing guests to stay. Milk pouch supplied was two & half years old. It was changed after reporting. Room is not cleaned daily unless requested. Shampoo, tooth brush should have been provided in bathroom. Towels should be changed, it has been very old. Sit out area is good though guests of other cottage have to use this area for their thoroughfare which rob's privacy. Madam Amreen is very cooperative & homely. Lots of plants, flowers & some pet animals have made this place kid friendly also. Evening lighting made the place romantic. People can enjoy campfire. Dining area can be made better. Lighting should be more. Food is ok though both south & north items were expected. Some group of guests were taking whole food container to other place is not acceptable. Actually what we felt that the owner or host has the intention to do good but insufficient staffs are unable to control the situation. Mustafa & other 2 guys are trying their best. Whatever requested, Mustafa arranged with smiling face. He is really a nice guy. Heard that only one cook is preparing all the items ! It is unthinkable. Location of this homestay is great. Situated on the Golf club road, surrounding area is very beautiful. Though there are some shortage of professional approach but I think guest can get the service if pointed out. They have will to do. Thx to the owner & all staffs.…
Wonderful place to stay and enjoy to the heart's content. Best for families. Provides all amenities. Beautiful garden and landscape will pour out energy into us. Polite host and the staff. I highly recommend this place for everyone..
This is not a very big resort, a small one but its very beautiful filled with plants and garden and a silent area to rest. Our Team with 22 members visited this place. Since I had responsibility to book the resort of my choice, I'm very happy that I got positive reviews from my colleagues after visiting here. All thanks to Mountain Valley Resort team, especially Amreen. They welcomed us very well. Warm hospitality of management and provided all the helps which we wanted. Overall it's AWESOME place for team outing, whoever stressed out by city pollution they should visit this place to relax and have fun. It was really a great time and memorable. Food wa delicious too. Soon, I am planning to visit this place with my family too. Thank you. Best Regards, Rafiq
Well maintained, superb landscaping, hygenic, good food (though little spicy), good Hosts, close to the main town and major attractions We stayed in cottages, completely private area as we had booked all 4 cottages
Must recommend this place to travellers who planning a private and serene homely safe time with family. Staff is very cooperative .Mustafa took care of everything and mam anreen took care of everything and helped us find places to explore Bonfire night was good .
Really homely feel, amazingly clean , tasty food, friendly service. Special Thanks to Amreen . who suggested/advised us on the best location to go during these days. Also hats off to Mustafa who helped with every single requirement. The bonfire with the snacks were incredibly tasty and the view was amazing as well.
We had great time in Mountain valley homestay. Ambience is very nice, rooms are well maintained. The staffs and management were very co-operative, when it comes to food it was too yummm. Thanks for staff Mustafa for being so helpful in all possible ways during our stay.
Trip was good we had booked standard room with balcony and hill view staff was good and co-operative his name is musthafa he was friendly, quick and responsive and nice too food was delicious both veg and non veg toiletries wr not provided otherthan that everything was fine had a wonderful experience it's safe for everyone
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing