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Shangri-La Bengaluru

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Traveller (1196)
360
Panoramas (14)
Room & Suite (301)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#26 of 1,088 hotels in Bengaluru
Location
Cleanliness
Service
Value
Travellers' Choice
Rooms at the Shangri-La Hotel are exquisitely appointed with contemporary furnishings and provide spectacular views of the low-lying cityscape. The hotel’s 30 suites, including three Governor Suites and the exclusive Shangri-La Suite, are among the finest in the city. Butler service is provided in the The Governor Suites and Shangri-La Suite upon request.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Valet parking
Wifi
Hot bath
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Children Activities (Kid / Family Friendly)
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Minibar
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Romantic
Languages Spoken
English, Hindi
2124Reviews17Q+A100Room tips
Traveller rating
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Popular mentions
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JoeySydney wrote a review 22 Feb
Sydney5 contributions3 helpful votes
Loved this hotel! At walking distance to the Palace its position couldn't be better; the rooms are roomy and with good bathrooms and lovely outlooks; and the staff are exceptional. From the front desk and consierge to the waiting staff and room servicing, nothing is too much trouble. A special thank you to Veeru, who obligingly kept our room spotless and well stocked, and to Shikha in the Horizon Lounge, who kept us well supplied with snacks and local news. Thank you All, for turning a routine city stay into one which was out of the ordinary.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: When booking remember that the higher the floor, the better the view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 3 days ago
Thank you for your wonderful review of our hotel. We are thrilled to hear that you loved your stay with us and that we were able to exceed your expectations. It's fantastic to know that our hotel's location, just a walking distance from the Palace, was convenient for you. We're glad you found our rooms spacious, with good bathrooms and lovely views. Our team takes great pride in providing exceptional service, and we're delighted that they were able to make your stay memorable. We're especially grateful for your kind words about Veeru and Shikha. They will be thrilled to hear that their efforts to keep your room spotless, well-stocked, and to provide excellent service in the Horizon Lounge were appreciated. Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back for another extraordinary stay in the future. Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CHETHAN b wrote a review 21 Feb
bangalore3 contributions3 helpful votes
A very good hotel with excellent hospitality. The staff are very cordial, helpful and professional too. Rooms are very comfortable and the breakfast spread is also good. Other hotel facilities viz gym, swimming pool sauna etc are excellent.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 3 days ago
Thank you for your glowing review of our hotel. We are delighted to hear that you had an enjoyable stay and that our hospitality, facilities, and services met your expectations. It's wonderful to know that you found our staff cordial, helpful, and professional. Providing excellent service is a top priority for us, and we're glad to see that our team's efforts made a positive impact on your experience. We're also pleased that you found our rooms comfortable and enjoyed the breakfast spread. Additionally, we're thrilled that you were able to take advantage of our other facilities such as the gym, swimming pool, and sauna. We strive to provide our guests with a well-rounded and memorable experience, and we're happy to see that you were able to enjoy these amenities. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future. Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vacation13269212461 wrote a review 17 Feb
1 contribution
Situated in the heart of bangalore the hotel is constructed in an extremely convenient location, close to major attractions. Loved their ambience, music, food and views. Most importantly we were pleased with the staff who were always ready to help
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 6 days ago
It sounds like you had an exceptional experience at the hotel in Bangalore! Being situated in a convenient location near major attractions is definitely a plus. The ambience, music, food, and views all contributed to making your stay memorable. It's wonderful to hear that the staff were always ready to help and that their service added to the overall positive experience. If there are any specific attractions or moments from your stay that stood out and made it particularly enjoyable, feel free to share. Otherwise, I wish you many more exceptional experiences during your travels! Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate47821811431 wrote a review 17 Feb
1 contribution
The hotel is an exotic one, with an extremely pleasing ambeince and an even lovely decor. We were pleased with the food and our overall stay was extremely comfortable. We definitely recommend this hotel to our family and friends. You should definitely try it
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 6 days ago
Your experience at Shangri-La sounds absolutely delightful! An exotic hotel with a pleasing ambiance and lovely decor can truly elevate the entire stay. It's fantastic to hear that you were pleased with the food and found your overall experience to be extremely comfortable. Thank you for the recommendation! Sharing positive experiences with family and friends is a wonderful way to spread the joy of great hospitality. If there are any specific highlights or memorable moments from your stay that you'd like to share, feel free to let me know. Otherwise, I wish you many more fantastic experiences at Shangri-La and beyond! Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard D wrote a review 17 Feb
1 contribution
Had a wonderful experience being at Shangri-la, wonderful staff and courteous, special shout out to Ms. Bishaka for helping with first aid for a medical emergency. Enjoyed the food and the stay at Shangri-la, will definitely come back here.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 6 days ago
It's heartwarming to hear that you had a wonderful experience at Shangri-La! The courteous and attentive staff, especially Ms. Bishaka, who went above and beyond to assist with a medical emergency, truly made a positive impact on your stay. It's great that you enjoyed both the food and your overall stay at Shangri-La, and it's fantastic to know that you plan to return in the future. Thank you for sharing your positive experience, and I'm sure the staff at Shangri-La will appreciate your kind words. Wishing you many more enjoyable stays at Shangri-La and safe travels ahead! Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Manav G wrote a review 16 Feb
Bengaluru, India5 contributions2 helpful votes
I've always been overwhelmed and welcomed whenever I stay with you. All the staff extend their throughout support and help for a smooth and comfortable stay. Duty manager Bharat has saved my day and iam always grateful to him. To mention the staff members , Pratibha, bishakha. Aman, Manju, Beverly , ashutosh , pankaj . That you for amazing stay !!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 1 week ago
Thank you for your enthusiastic feedback! We're thrilled to hear that you had an incredible experience at our hotel. We're pleased to hear your appreciation for Pratibha ,Bishakha, Aman, Manju, Beverly, Ashutosh, Pankaj & Bharat. If there's anything specific you'd like to share or any preferences you have for your next visit, please feel free to let us know. We look forward to welcoming you back again for another fantastic experience! Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passenger60264545106 wrote a review 8 Feb
2 contributions
It was a family trip for 2days Checkin was smooth and fast Rooms were so clean and decent I went to saffron for lunch and jagadish was so helpful and kind... I love the buffet setup in b-cafe And Bishaka was so polite from front desk She has helped me a lot My child is allergic to seafood and she had informed all the f&b team so that they take care Love their services❤️
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 2 weeks ago
I'm delighted to hear about your excellent experience during your family trip! It's wonderful that your check-in process was smooth and efficient, setting a positive tone for your stay. Clean and well-maintained rooms always enhance the overall experience, and it's great to hear that you found them to be so during your visit. Your positive interactions with the staff, especially Jagadish at Saffron and Bishaka at the front desk, showcase the dedication and kindness of the hotel's team members. It's heartwarming to hear that Bishaka went above and beyond to ensure your child's allergy requirements were communicated to the F&B team, highlighting the hotel's commitment to guest satisfaction and safety. Thank you for sharing your lovely feedback, and I'm sure the entire team at the hotel will be delighted to hear about the positive impact they made on your stay. If you have any more experiences or feedback to share, feel free to let us know. We look forward to welcoming you and your family back again soon! Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seaside15400248744 wrote a review 8 Feb
Chennai (Madras), India2 contributions
Staffs in b Cafe were impolite and rude. Reception people were not trained properly I was given wrong room. Had to wait for long time to get the right room and then in Cafe for more than a hour to get my bill processed.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 2 weeks ago
I'm truly sorry to hear about your disappointing experience at the hotel. It's concerning to learn about the impolite and rude behavior you encountered from the staff at b Cafe and the issues you faced with the reception team, including being given the wrong room and experiencing delays in getting the correct room and processing your bill. Your feedback is invaluable, and I'll ensure that it's forwarded to the relevant management team for further review and improvement. Providing proper training and ensuring excellent customer service are top priorities for any reputable establishment, and it's clear that there were lapses in this regard during your visit. I apologize once again for the inconvenience and frustration you experienced. If there's anything further you'd like to discuss or if you have any additional feedback, please don't hesitate to let us know. We're here to assist you and ensure that your concerns are addressed appropriately. Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacob S wrote a review 6 Feb
2 contributions
It’s been a while since I’ve been to Bangalore. However, as soon as I arrived to the hotel, I was made to feel at home with Naseem greeting me at the front door, remembering me from previous visits. Not to mention the rest of the staff all welcoming and greeting me with a warm welcoming smile. The staff are always happy to help. A special mention to Daniel who has been very helpful, giving me tips on what sights to visit and where to go for dinner. He always has a smile on his face and I’m always so happy to see him. I think this hotel is amazing, and I can’t wait to come back soon.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 2 weeks ago
It's heartwarming to hear about your positive experience at the hotel! Naseem's warm greeting and the rest of the staff's welcoming smiles truly made you feel at home, creating a memorable start to your visit. It's great to know that Daniel went above and beyond to provide helpful tips and assistance during your stay, leaving a lasting impression with his friendly demeanor. Thank you for sharing your wonderful feedback, and I'm sure the entire team at the hotel will be thrilled to hear about the positive impact they made on your visit. We look forward to welcoming you back soon for another amazing experience! If you have any more experiences or feedback to share, feel free to let us know. Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NorthStar01402844026 wrote a review 5 Feb
1 contribution
A pleasant hotel with a calm atmosphere.. Lovely place to be at. Our stay was a thoroughly pleasant one with all comforts arranged by the staff, i had a pleasant interaction with the front office staff - Manju and Tanvi and arup from housekeeping. One should definitely not miss their breakfast.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Andreas Streiber, General Manager at Shangri-La Bengaluru
Responded 2 weeks ago
It sounds like you had a wonderful experience at Shangri-La! Your description of the hotel as a pleasant place with a calm atmosphere sets a lovely scene. I'm glad to hear that your stay was thoroughly pleasant and that the staff, including Manju and Tanvi from the front office and Arup from housekeeping, contributed to making your experience enjoyable. Thank you for sharing your positive feedback, and your recommendation not to miss the breakfast adds a valuable tip for future guests. If you have any more experiences or feedback to share, feel free to let us know! Sincerely, Andreas Streiber
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹13,428 - ₹21,718 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKarnatakaBangalore DistrictBengaluruVasanth Nagar
NUMBER OF ROOMS
397
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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SHANGRI-LA BENGALURU - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Shangri-La Bengaluru
Which popular attractions are close to Shangri-La Bengaluru?
Nearby attractions include National Gallery of Modern Art (0.3 km), Caravan Evolved Craft Private Limited (0.3 km), and The Bombay Attic (0.4 km).
What are some of the property amenities at Shangri-La Bengaluru?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Shangri-La Bengaluru?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Bengaluru?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Shangri-La Bengaluru?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Bengaluru?
Conveniently located restaurants include Ssaffron, Dublin, and Dum Pukht Jolly Nabobs.
Are there opportunities to exercise at Shangri-La Bengaluru?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Shangri-La Bengaluru have airport transportation?
Yes, Shangri-La Bengaluru offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Bengaluru?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Bengaluru offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Bengaluru?
The staff speaks multiple languages, including English and Hindi.