Arrived late/very early morning to find a night porter sleeping on the sofa in Reception. Had to push for towels as none in the room and told I couldn't get any until the check-in staff arrived. Room was very dirty, sheets were badly stained, and the whole hotel needs an upgrade - dodgy wiring and nosy air conditioning. I found another hotel in the area and checked out the same day.
Have stayed at Octave hotel in Marathahalli, Bangalore for 2 days. Cleanness is low and room service is poor. They are bringing complimentary breakfast from out side and giving in the room. It is not good in taste. No AC remote in the room. Proper maintenance and service is need here
We had booked this on 24th March - and to our surprise we found there are no room service, no towels provided, no clean bed sheets and the shower curtain, the chair was torn, the door lock was broken, Water leaking from bathroom,Wooden flooring chipped and nails protruding from the walls, the fan had dust on it and no cleaning - when asked for towels, the staff mentioned you will get this much only for this amount . the AC was not working and the room was infested with mosquitoes - Worst Experience ever! The pictures uploaded are completely fake than what the reality is !
It was our Sons Birthday celebration. I thought it will be great since it is on main road. By that in mind i booked it. No attended were present in party hall. Mic/Music system was not functioning properly. Searching for any representative from Hotel no were present to help. Had asked friends /guest about food. It was worst. They served wrong menu then requested. also food was not enough for given no of PAX. Parathas got over in middle only latter they served chapati which was not part of menu. and they (Hotel) responded as all members eating only one dish. So i suggest please go with other Hotel and never opt or this. Ruined my babies first Birthday.
I was there in Octave for 15 days. And I must say It was excellent experience. Staff was good, Breakfast was awesome, with different variety of items. It was very convenient to go to office too. Help desk was also great. and internet speed was excellent. I will surely recommend this hotel for stay.
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