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10/6 Lavelle Road, Bengaluru 560001 India
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Traveller (94)
Room & Suite (34)
Dining (14)

About

#160 of 2,045 hotels in Bengaluru
Location
Cleanliness
Service
Value
Though a 4-Star deluxe hotel, 5-Star luxury has been kept in mind while doing up The Chancery. Consequently, there are all the trappings that you would expect in a 5-Star. Starting with the location, to the splendid classic Gothic design, to the exquisitely furnished modern rooms, 24-hour service, fabulous restaurants,specialty Japanese Restaurant, i-phone docket, amenities like special business lounges, a fitness center, a beauty salon , a SPA .
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Salon
24-hour security
Concierge
Doorperson
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
Hindi

Location

Full view
99Great for walkers
Grade: 99 out of 100
100Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
479Reviews1Q+A76Room tips
Traveller rating
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  • 35
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Most Recent
Rohini wrote a review 16 Sep
1 contribution
I was staying in hotel for business.. Their room quality and cleanliness was awesome. Very neat and nicely placed room. Very polite and friendly staff. Nice food quality. Variety of food items available.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simarjeet Singh, General Manager at The Chancery
Responded 1 week ago
Dear Guest, Thank you for giving us a 5-star rating. We are happy to know that you enjoyed our services and we look forward to welcome you back at The Chancery Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PK Ong wrote a review 15 Sep
1 contribution1 helpful vote
Receptionist very friendly and helpful, Bell Boy very courteous, Room cleaner very hardworking once I need something, they will deliver very fast, laundry fast and clean. Receptionist Ms SAKSHI both have a same name is very helpful when I needed some thing .
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Simarjeet Singh, General Manager at The Chancery
Responded 1 week ago
Dear Guest, Thank you for giving us a 5-star rating. We are happy to know that you enjoyed our services and we look forward to welcome you back at The Chancery Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JL wrote a review 12 Sep
1 contribution
Room are quite small, toliet may flood after shower and the doors are quite difficult to close properly. Overall have a wonderful stay in the hotel and staffs were very nice and friendly. Being served by Sakshi during checked out.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simarjeet Singh, General Manager at The Chancery
Responded 2 weeks ago
Dear Guest, Thank you for taking the time off to share your feedback. We are sorry about the issues you faced and we will look into the corrective measures for the same. Thank you for sharing kind words about our service and staff. We will convey your appreciation to Sakshi and it will surely make her day. Thank you once again and please visit us again with Family and friends.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aqua wrote a review Jun 2022
Bengaluru, India5 contributions4 helpful votes
Cool room. The room is very friendly for Japanese speakers. It even has a Japanese magazine. Also has. a Japanese restaurant that is very good. The massage is great too. Wish the bathtub was a bit cleaner tho
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simarjeet Singh, General Manager at The Chancery
Responded 22 Jun 2022
Dear Guest, We are delighted to know that you enjoyed your stay at The Chancery Hotel. We do have a special place amongst the Japanese in Bangalore, and we try our best to make you feel that you are at home even while away from home. We have noted your feedback regarding the bathtub, and please be assured that it will be rectified. Thank you once again and we look forward to host you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sanjith wrote a review May 2022
1 contribution
The services that i received at chancerry was awesome...the staff was excellent...specially the housekeeping supervisor Stephen..he qent above and beyond to replace a television at my room that was not working for days..just when i informed him, he immediately spun into action and replaced it promptly...hats off to have such great employees in ur organization...good luck to him for his furure ventures....
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simarjeet Singh, General Manager at The Chancery
Responded 29 May 2022
Dear Guest, Thank you for taking some time off to share your feedback. We are delighted to know that you enjoyed our services and hospitality. We will convey your words of appreciation to Stephen and it is sure to make his day! Thank you for visiting The Chancery Hotel! Please do visit us again! Warm Regards, Simarjeet Singh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SANTY wrote a review May 2022
Coimbatore, India1 contribution
Perfect Place to stay. spacious rooms. Friendly staffs. Especially food is awesome. Overall, I will be back soon again. You can choose from their stylish rooms and suites for a sophisticated yet comfortable stay. Whether you’re traveling for business or leisure, you’ll appreciate the hotel’s exemplary service, which includes amenities like Free high-speed, wireless Internet access, a grand buffet breakfast, an on-site fitness center, and a sparkling rooftop
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ramesh Babu M, General Manager at The Chancery
Responded 24 May 2022
Dear Guest, Thank you for taking the time off to share your valuable feedback. We are very happy to know that you enjoyed our services and your stay at The Chancery Hotel. Thank you for patronizing The Chancery, and please do visit us again! Warm Regards, Ramesh Babu M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
akondur wrote a review Feb 2022
New Delhi, India31 contributions9 helpful votes
This is the worst hotelever. Staf at the reception stink of arrogance and irresponsible nature. All of a sudden they ask you to get out of the room with zero intimation. All because room was booked through travel app. The duty manager as he calls himself is unfit to be a bloody peon.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from The Chancery Hotels, Marketing at The Chancery
Responded 21 Feb 2022
Thank you for taking out time to share your feedback through TripAdvisor. We are extremely sorry and disappointed that we were not able to live upto your expectations. We have briefed the concerned team members to ensure that such an instance does not recur. To assist us in our continuous endeavour to make improvements, may I request you to write to me directly on simarjeet.singh@chanceryhotels.com when you visit us the next time, as I would be most pleased to look after all aspects of your stay personally. Whilst I understand how their stay has affected your impression of us, my team and I sincerely hope that you will grant us another opportunity in the future to experience the true and warm Chancery experience that we always strive to deliver. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and processes and also assists us in striving for higher levels of service excellence. We thank you once again for your feedback and look forward to welcoming you back at Chancery. Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pradeep Kushnoor wrote a review Dec 2021
Bidar, India6 contributions
Politeness & Courtesy are invaluable aspects of the hospitality industry, especially in front office employees. Civility in the hotel employees exhibits refinement in the hotel management. However, this is sadly lacking in The Chancery. I had made a booking in Chancery for the 10th-13th December 2021 to attend the Reunion of my college, quite early on the 1st December with a caveat that I will check-in early assuring the reception that I will reimburse the charges for early check-in. A great shock awaited me when I reached the hotel at 8:40 AM when the surly lady supervisor at the reception rudely informed me that she will not allow the room and directed another impolite male employee not to allot the room. I was made to wait for 50 minutes early in the morning following a 13-hour journey before I was bluntly told to take my bags to the room by myself. It appears they do not have a provision for a bell desk. The bummer continued when I went for the shower & bathroom flooded and when I brought this to the notice of the boorish house-keeping executive on the phone, He gave a free lecture on how to use the shower curtain to a person who has traveled all over the world & stayed in some of the best hotels. This inconsiderate behavior continued after inviting a couple of my friends Ajit and Aravind for dinner on the 12th & returned back by 10:15 PM, the same front office abusive lady informed me offhandedly that since my guests had overstayed in the room I ended up paying a needless ₹2000/- The staff apparently requires a rapid course in public relations. The Hotel Chancery is extremely avoidable. Stay in this hotel if you are prepared to be humiliated.
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Date of stay: December 2021
Value
Cleanliness
Service
Room Tip: Don't stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Chancery Hotels, Marketing at The Chancery
Responded 21 Feb 2022
Dear Guest Greetings of the day! On behalf of our entire staff at The Chancery we apologize for the concerns you shared about your experience at this hotel. We are extremely sorry that you had to go through this unwarranted situation. We are embarrassed that we have not been able to live up to your expectations and it was a complete let down on our part . It is extremely disturbing and I would have felt the same if had I been in your place and we completely empathise with you. We assure you we are working diligently to ensure a similar situation does not occur again in the future and we also assure you that your future experiences will not allow scope for any challenges and we would go all out to make it a delightful one. We appreciate such critique which enables us to re-look at our product and processes and further fine tune them. We look forward to the pleasure of welcoming you back again and to be at your service Regards Simarjeet Singh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tarun S wrote a review Nov 2021
Gurugram (Gurgaon), India49 contributions33 helpful votes
There are only 2 things going for this hotel for me at least - 1. The location, 2. The Matsuri Japanese restaurant in their premises. That's about it. The rooms - really bad, seriously in need for some major refurbishing. The Indian restaurant's food - The hotel needs to replace the chefs immediately or make the current ones eat that stuff, they will themselves resign. The front office and management staff - polite but sound immature. The waiters, housekeeping, security staff - wonderful people. Management should learn something from them. The hotel majorly caters to Japanese clientele and it reflects in their behavior towards the rest of the clients. I will not stay in this hotel again but I will visit the Matsuri restaurant again for sure.
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Date of stay: November 2021
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Chancery Hotels, Marketing at The Chancery
Responded 25 Nov 2021
Dear Guest We deeply regret your experience at the hotel. The concerned areas have been alerted of all the aspects that you pointed out and I assure you that we are working diligently to ensure a similar situation does not occur again in the future. The experience was certainly not reflective of our usual standards. Warm regards Simarjeet Singh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohit wrote a review Nov 2021
Kochi (Cochin), India10 contributions1 helpful vote
The best thing about this place is its location. They have good food- an excellent breakfast buffet. However, their rooms and facilities are ageing. What's really atrocious about this place is its managerial staff. The front office manager was actually rude from the word go. Most of the staff have zero people skills. This is not a four star hotel by any standards. Just that its situated on expensive real estate.
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Date of stay: October 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from The Chancery Hotels, Marketing at The Chancery
Responded 25 Nov 2021
Dear Guest Thank you for sharing the valuable feedback of your recent visit to our hotel. On behalf of my team I would like to profusely apologize for the unpleasant experience and unwarranted situation. At The Chancery Group, we sincerely believe in creating memorable experiences for all our guests. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression. Whilst I understand how their stay has affected your impression of us, my team and I sincerely hope that you will grant us another opportunity in the future to experience the true and warm Chancery Pavilion experience that we always strive to deliver. Rest assured, this was certainly not indicative of the standards we would like to showcase to our patrons and I am committed to setting things right and having the guest stay with us once again to see the improvements for themselves. It is such feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and also assists us in striving for higher levels of service excellence. We most certainly assure you that your future experiences will not allow scope for any challenges. We hope your guests will continue to consider staying with us again in the future Warm regards Simarjeet Singh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$47 - $67 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chancery hotel bangalore, chancery hotel bangalore, chancery bangalore
LOCATION
IndiaKarnatakaBangalore DistrictBengaluruRichmond Town
NUMBER OF ROOMS
125
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Frequently Asked Questions about The Chancery
Which popular attractions are close to The Chancery?
Nearby attractions include Visvesvaraya Industrial and Technological Museum (0.3 km), M Chinnaswamy Stadium (0.2 km), and Blossom Book House (0.2 km).
What are some of the property amenities at The Chancery?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Chancery?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Chancery?
Yes, free parking is available to guests.
What are some restaurants close to The Chancery?
Conveniently located restaurants include Hard Rock Cafe, Church Street Social, and Truffles.
Are there opportunities to exercise at The Chancery?
Yes, guests have access to a fitness centre during their stay.
Does The Chancery have airport transportation?
Yes, The Chancery offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chancery?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chancery offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Chancery?
Many travellers enjoy visiting Bangalore Palace (2.7 km), Tipu Sultan Fort and Palace - Bangalore KR Market (4.5 km), and Kadu Malleshwara Temple (3.9 km).
Is The Chancery accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.