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ITC Gardenia, Bengaluru

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ITC Gardenia, Bengaluru
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1,686 Reviews from our TripAdvisor Community

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Showing 1,640: English reviews
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Everett, Washington
Reviewed yesterday NEW

I was only in town for the night and was glad that my travel agent booked me in this hotel. I wish I could have stayed the week to enjoy the hotel and surrounding area. My colleagues and I were greeted like visiting dignitaries. Outstanding customer service. The hotel itself is beautiful. The outdoor Lotus Pavilion is amazing. We had...

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Helpful?
Thank Lee J
Reviewed 2 days ago NEW

Stayed here for more than three months (on and off). Rooms are generous and plush. Breakfast is superb. Also spotted a number of celebrities. Service is decent, but the front desk go out of their way to make a special welcome to guests. I love sitting by the open bar for a wonderful cross breeze in the courtyard.

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Thank Ram R
Denmark
Reviewed 3 days ago NEW

Overall this hotel does the job: Great rooms, good sleep, hot shower. On top of this a great breakfast - do yourself the favor and plan for 30 min to indulge in the mornings (I did not - and still regret it)

Review collected in partnership with ITC hotels
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Thank THN_DK
Houston, Texas
Reviewed 3 days ago NEW

I am at the ITC Gardenia for 3 weeks for business travel and have really enjoyed the hotel and the service. Everyone from the dining room servers, to the front desk to the room attendants have been extremely gracious and have provided excellent service for anything I needed. The rooms are very comfortable, with large bathrooms and excellent amenities. The...

Review collected in partnership with ITC hotels
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Thank jlb49
Reviewed 3 days ago NEW

An EXCELLENT hotel in Bengaluru! Very clean, great services, very nice staff - everyone was friendly, respectful, helpful and was a real pleasure to stay there. I strongly recommend this hotel. Best services.

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Thank Daniel C
Poughkeepsie / Fishkill, United States
Reviewed 4 days ago NEW

From the minute you arrive at the ITC Gardenia the welcoming feeling is there. There is always staff outside to greet you with warm smile. The burden of carrying your luggage is soon taken away by a friendly staff member and the service begins. From the front desk to the very friendly cleaning staff nothing is missed. The property is...

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Thank Dina B
Bangalore
Reviewed 4 days ago NEW

This place is a hidden treasure in the busy streets of Bengaluru. Loved the Lotus restaurant, which had great dining options with an open air ambience. Biggest plus for ITC Gardenia is the greenery. Would love to visit again.

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Thank travellite1012
GM_ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your wondrous review. Indeed, ITC Gardenia gets its inspiration from the 'Garden city' that Bangalore is fondly called and the same reflects in its design and architecture. I am happy to note that you had a memorable dining experience at Lotus Pavilion and your stay was comfortable. Thank you once again and we look forward...

Reviewed 5 days ago NEWvia mobile

This is a awesome hotel. Very clean and decent. Rooms are spacious. Bathroom with bathtub. All small toiletries / room accessories nicely placed. House keeping to be appreciable as this looks one of the important aspects which makes the difference. You can have a great view from the room. In terms of energy savings - It's IGBC rates gold or...

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Helpful?
Thank Mitul S
GM_ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your review on this platform. I am happy to note that you had a comfortable stay at ITC Gardenia. Designed to cater the needs of our leisure as well as business travelers, ITC Gardenia offers world-class amenities as well as comfort that is only second to a home. We are indeed very fortunate to have...

London, United Kingdom
Reviewed 6 days ago NEW

It was the most wonderful experience staying at the ITC Gardinia in Bangalore. The hotel is delightful, with art and fabrics displayed, light and airy spaces. The room was very comfortable. What really made the stay a delight was the staff. Everyone was friendly, helpful, and went out of their way to do extra things to make my stay very...

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Helpful?
Thank travellerE8598IY
GM_ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your wonderful comments. We are delighted to receive your kind words of appreciation regarding our hotel, services and associates. At ITC Gardenia, our core aim is providing bespoke attention and best amenities to our guests which also forms the essence of our service culture. Your kind words are a testimony to the fact that we...

Swansea, United Kingdom
Reviewed 1 week ago

This hotel claims to be a Starwood brand of which I am a gold member, yet from the moment I arrived they refused to honour my status. I didn't mind so much not having the room upgrade, but when they insisted on charging me for wifi (especially when it was such a token price) I was a little put out....

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Thank bagelobagel
GM_ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear guest, Thank you for your valuable review on this platform. It is our endeavor at ITC Gardenia to offer a truly indigenous experience to our guests and it is rather unfortunate we could not completely meet your expectations. Please be assured that I will bring this up with the respective teams and such a situation will not recur. We...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
ITC Gardenia is inspired by the beautiful garden city of Bengaluru. The hotel is conceived as a building set in a garden, where interiors and exteriors amalgamate into each other with the realm of architectural aesthetics and landscaping sensibilities. The spaces are organized around a sequence of gardens and landscaped areas. The Lotus pavilion set in the central court echoes the spirit of the historic Sri Rangapattanam. The sloping roof that express different levels, breaks up the building block and places the hotel in context by their reference to the traditional architect Bengaluru. The whole facade is in clay bricks which go hand-in-hand with the garden environment and subtly merging with it. The ethos of ITC Gardenia is ‘Forward to Green, Back to Nature.’ The hotel’s environment friendly practices such as Energy Efficiency, Zero Solid Waste management goes hand in hand with aspects of the hotel that blends well with a green garden ambiance. Each of the exquisitely designed and magnificently appointed 292 rooms and suites, including the Presidential Suite with one indoor pool, blend seamlessly with the garden setting. ... more   less 

Additional Information about ITC Gardenia, Bengaluru

Address: No 1 Residency Road, Bengaluru 560025, India
Region: India > Karnataka > Bengaluru
Price Range: ₹ 9,510 - ₹ 19,476 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Gardenia, Bengaluru 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Itc Gardenia, Bengaluru Hotel Bangalore
Hotel Style:
#6 Family Hotel in Bengaluru
#6 Romantic Hotel in Bengaluru
#10 Business Hotel in Bengaluru
#13 Spa Hotel in Bengaluru
#20 Luxury Hotel in Bengaluru
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Questions & Answers

Here's what travellers have asked, with answers from ITC Gardenia, Bengaluru staff and other travellers.
3 questions
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Questions? Get answers from ITC Gardenia, Bengaluru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have breakfast over the weekend, it is a treat!!”
 of 5 bubbles 50ramr, 28 Mar 2017 | Read review
“Talk to the staff and get suggestions on a room based on your needs and wants”
 of 5 bubbles dinab431, 26 Mar 2017 | Read review
“balcony rooms are more expensive but worth it if you have guests (who smoke).”
 of 5 bubbles divgic, 21 Mar 2017 | Read review
“Take pool side room which is quiet and nice”
 of 5 bubbles AjayGupta2014, 15 Mar 2017 | Read review
“ITC One room city facing”
 of 5 bubbles Bablu05, 1 Mar 2017 | Read review
5 of 5