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The Fern Citadel Hotel

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#86 of 651 Hotels in Bengaluru
Certificate of Excellence
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174 Reviews from our TripAdvisor Community

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There are newer reviews for The Fern Citadel Hotel
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Showing 174: English reviews
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016

Execellent hotel with great staff,When you go back to the same hotel, it feels like home! The guy at the front desk was named JAI, and he was amazing -- I got an upgraded room,The Food is good, not only in the restaurants and the breakfast buffet as well.There is an excellent gym,and amazing pool,Good service, quiet & unobtrusive. Good... More 

Helpful?
2 Thank NAUZIL s
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Sir Greetings from The Fern Citadel Hotel. We are Very Much delighted with your feedback regarding our services at the hotel. Thank you so much for choosing to stay with us at The Fern Citadel Hotel Bangalore and taking the time to write about us On Tripadvisor. We are extremely glad to note that our team had exceeded your... More 

Guwahati, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

Part I / Booked this hotel on-line from 13 to 15 Oct. 2016. On arrival with my family members, the persons in charge in the Front Office asked for the formalities to check in as per usual procedures. But to my utter surprise, one of the persons started asking me lot of questions regarding the age of one of my... More 

Helpful?
1 Thank pnbsdy
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest We thank you for choosing Fern Citadel Hotel for your recent stay and sharing your feedback with our esteemed Tripadvisor community. We regret the inconvenience caused to you during your stay and let me assure you that corrective action has been initiated. We look forward to welcoming you during your next visit to Bangalore. Best regards Gangadhar More 

Level Contributor
3 reviews
Reviewed 17 October 2016

We had a very good stay at hotel in Bangalore, and the food was very tasty , rooms are comfortably good for a family, Breakfast was yammi & even dinner we loved to have there, coffee shop manager was very courteous & taking care team you guys rocking hope to see you in December end

Helpful?
Thank supriya m
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback on Tripadvisor. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to... More 

Hyderabad, Andhra Pradesh, India
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 October 2016

The visible part of the building is Axis Bank - opposite to VRL Anand private bus stand. The location is very close to the Railway Station and even closer to the Majestic Circle Bus stand. However The Fern Citadel takes you a little away from the hustle-bustle and make you feel bit comfortable. The rooms are clean and cozy. There... More 

Helpful?
Thank veeke12
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Sir Greetings from The Fern Citadel Hotel Bengaluru !! Thank you for reviewing us on TripAdvisor.com Thank you for appreciating our rooms, central location, services and amenities. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team. We look forward to welcoming you back to The... More 

Kolkata, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2016

I have stayed in many hotels at Bengaluru. This too is amongst the good hotels in Bengaluru. Friendly staff, nice & spacious rooms, excellent location. Need to improve on the spread of buffet, Gym needs to be functional, and more room accessories.

Helpful?
2 Thank nilu_loves1
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest, Greetings Thank you for taking your time to write a valuable review on Tripadvisor. We appreciate your comments on the rooms and location of the hotel. We always aim to provide the very best levels of service at the hotel so I am pleased to see that the staff were helpful to you whilst being with us. Improvement... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016 via mobile

The Fern Citadel Hotel, is an excellent hotel, with good facilities and friendly staffs that are ready to help their guest at any time. They have a motto "Treat a customer as if he is God in himself" and indeed they are doing it.

Helpful?
2 Thank habibkay
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback on TripAdvisor. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2016 via mobile

Hi stayed in 510.my stay was comfortable rooms were good,all the staffs were friendly especially Praveen and Vinson even food was good,i would really refer this hotel to my friends and relatives cheers guys

Helpful?
1 Thank anandpatil100
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings from The Fern Citadel Hotel Bengaluru !! It is always such a delighted to hear from guests such as yourself about your enjoyable and comfortable stays with us. We are pleased to know that, Friendly staff and a good service experience made your preferred choice to stay with The Fern Citadel Hotel. The guest experience is our... More 

1 review
Reviewed 28 September 2016 via mobile

This hotel is very nice place to stay and it is like a home all staff are very friendly and cooperative. Food is very delicious and people at restaurant are very good also rooms are maintained very neat and clean. It is located in the center of the city. I recommend that this hotel is the best place to stay.... More 

Helpful?
Thank Hamidullah E
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Sir We thank you for your valuable feedback regarding our services at the hotel. Thank you so much for choosing to stay with us at The Fern Citadel Hotel Bangalore and taking the time to write about us On Tripadvisor. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your... More 

New Delhi, India
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2016

This hotel is in a central location and quiet, clean, the service is excellent. The room and overall design are a bit dated, so this is a hotel you go to have a good night, not for the beauty of the surroundings. The best are the breakfast and dinner buffets: never seen such a choice, except in 5 star hotels.

Helpful?
Thank JeanFrancoisPinet
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings from The Fern Citadel Hotel !! Thank you for your valuable feed back on Trip Advisor. We are delighted to know that your stay was pleasant at The Fern Citadel Hotel. We will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016 via mobile

The hotel ambience is like awesome. It is well maintained. The rooms are really spacious and neat at the same time. Coming to the services I would say it is the best that you can get in Bangalore in a hotel like that, from the manager to the guard everyone was so humble and helpful I really appreciate that. I... More 

Helpful?
1 Thank Vinay J
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Sir We are Very Much delighted with your feedback regarding our services at the hotel. Thank you so much for choosing to stay with us at The Fern Citadel Hotel Bangalore and taking the time to write about us On Tripadvisor. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This is a Three star property with budgets for three star Guests.111 Rooms (Executive, Deluxe & Suite)and having Best Banqueting Facilities with 11 Banquet Halls - Mini Theater, Swimming Pool, Health Spa & Meditation Hall.Located in the commercial heartland of Bangalore City at Anand Rao Circle, the Fern Citadel is extremely close to the Bangalore City Railway Station & Main Bus Terminal(05 Min Drive) & 45 minutes drive from Kempegowda International Airport. ... more   less 

Additional Information about The Fern Citadel Hotel

Address: 41, Sheshadri Road | Anand Rao Circle, Adjacent to Axis Bank, Bengaluru 560009, India (Formerly Citadel Hotel)
Region: India > Karnataka > Bengaluru
Price Range: ₹ 3,496 - ₹ 5,346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Fern Citadel Hotel 3.5*
Number of rooms: 118
Reservation Options:
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Hotel Style:
#38 Spa Hotel in Bengaluru
#64 Best Value Hotel in Bengaluru
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Questions & Answers

Here's what travellers have asked, with answers from The Fern Citadel Hotel staff and other travellers.
1 question
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Antananarivo, Antananarivo, Madagascar
over a year ago

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Questions? Get answers from The Fern Citadel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good rooms”
 of 5 bubbles , 10 Nov 2016 | Read review
“All the rooms are good rooms”
 of 5 bubbles vijeshl, 3 Nov 2016 | Read review
“Deluxe and suite rooms are nice and very comfortable”
 of 5 bubbles , 29 Oct 2016 | Read review
“An excellent choice for travellers considering its proximity to railway-station, shopping centres, metro......”
 of 5 bubbles waterman443, 28 Oct 2016 | Read review
“top floor rooms”
 of 5 bubbles , 17 Oct 2016 | Read review
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