Recently I hosted a wedding event at Renaissance Racecourse Hotel, Bangalore. Everything was so carefully arranged even though our event was a small one with just 30-35 guests but support staff tailored the event as per our requirements and everyone was pleased. Thankful to Mr. Mohit Chandel, for helping with the quick reservation and Ms. Sampriti Mitra and Mr Amit for the Banquet event management. The rooms for the guests were perfect thanks to Mr. Ajay Modak Overall highly recommended for any kind of events or a staycation. 10/10 😊
This was one of the most memorable stays my wife & I have had in all our life. The staff, right from the top down to the Associates and Interns, were just smothering us with attention and care. I'm at loss for words to describe my emotions fully right now. But, for sure they have a USP that works magic for them and that is great for the guest. From the Doorman, the Front Office, House Keeping floor staff and the Restaurant, they are super focused on the guests and rush to assist them in an instant! Everyone at the front office, despite the Hotel being fully booked, were at their attentive best. Calm, composed and ever smiling, we were made to feel at home almost immediately! Led by the RDM Zibraan, Rakshith, Aditya, Chetan, Amit, Haritha and the others we simply outstanding in their endeavor to get the guests to their rooms AQAP! Our room# 1402 was kept squeaky clean all the time and there was a touching welcome note and art work on the bed everytime we returned to our room after a day's outing. It felt very special indeed. Excellent work by the Floor Manager Mr.Pushkar Singh, Sangita and the others. The Restaurant staff were amazing too. We just have to look their way and they'll rush to our table to assist us. I just cant mention one person. From the Restaurant Manager to the Associates and Interns, they were all so attentive and caring. Forget the training. These qualities should be inbuilt naturally in an individual. Congratulations to the Hotel Management on hand picking such naturally gifted staff.…
The Renaissance Hotel by the racecourse is a oasis of calm in the hustle and bustle of Bangalore. The staff are warm snd welcoming. The breakfast buffet is large and varied and if you enjoy coffee, Stephen makes excellent Cappuccino in the lobby coffee shop.
Love the charm and vibe of this place. Cozy meets chic yet warm. Great and attentive service, especially by Stephen, in the coffee shop. Will definitely be visiting, the location is a plus point and is very convenient.
Great service and food was fabulous although our mg was increased they manage smoothly especially mention bisal he manage the event very smoothly and his behaviour was very good he went upto mark to give us good service in future again we are going come to rennaissance bangalore
Sharing our experience at Renaissance, we stayed there for 5 days. It was a wonderful stay. Very good service and very helping and polite staff. Athula at the restaurant is very jolly and friendly with kids. My 4.5 yrs old got so happy with her that he used to follow her to every table she was serving to. He started looking forward to breakfast every morning telling us that Athula would be waiting for me. Mr. Prasad prepared delicious food. Tasty spread. Pooja and Akhilesh at the reception were very helpful. I would highly recommend this hotel as its location is such that it's very close to brigade road, mg road, planetarium, cubbon park. Thanks Renaissance
I am completely overwhelmed with the effort and gesture given by Roshni which is way beyond the scope of her duty. It shows the level of commitment she has towards guest comfort and Hospitality. It is instances like this that makes the hotel stand out in excellence and hospitality and makes the guest experience wonderful
Was really pleased by the hospitality shown by the hotel staff. Breakfast buffet was amazing in the Restaurant Lush. Staff was really welcoming and Harshith who guided us through the hotel was very good. Felt happy and will come again.
We were there for a stay for whole 3 days, and planned a surprise birthday dinner for my girlfriend, Ms. Shrishti and her team made a nice celebratory decoration along with a birthday cake. 2 Restaurant staff also contribute to make her day more special by joining me to wish her a wonderful birthday. The cake was amazing. A special shout out as a thanks to Ms. Shrishti, Ms. Atula, and Mr. Rahul. The food at this hotel is amazing (like finger licking plate eatingly amazing) I would recommend to the reader of this comment that he should definitely visit the restaurant and get pampered with the hospitality by the all the amazing people has to offer (Don't forget the food 😉)
Every staff member is courteous, polite and ready to meet your requests. Sayan in particular was excellent in his manner and customer service skills. He went above and beyond to make my stay comfortable and made sure I left the hotel extremely happy. He went that extra mile by listening to what I really needed, without my asking, and acting upon it thoughtfully by antocipating my needs and with empathy. Fabulous staff and lovely hotel. The scent in the lobby is divine and very welcoming after a long journey.