Firstly do not be fooled by the photos you see on the web, they have obviously been taken with a wide angle lens. Clearly stated on the booking form a non-smoking room. Was taken to room that stunk of smoke with ashtray sitting on a table - they said we don't have smoking rooms! I insisted they change my room I was a 16 night booking, then booked into a small with no windows. Asked if it would be possible to move me to a room with windows was told I had booked a standard room, windows are deluxe room higher cost. Doubt the room doors meet International Fire Safety Standards so thin greatly disturbing by guests shouting and talking loudly on mobile phones in the corridors at 1am!! BUT the worst I found bed bugs on day 12, there was no evidence of them before.Killed it, called housekeeping who confirmed bedbugs by picking a squashed corpse off the bed, squashing it between his fingers then throwing it on the floor - very unhygienic -even more so he never washed his hands.Hotel said the bedbugs had been brought in by a large very noisy group the night before. Offered to move me to another room but what guarantees no bedbugs in that room. Once you have bedbugs place should be sealed and fumigated and I just wanted to check out ASAP. They then said they would only refund two of the remaining 4 days of my stay. Took three hours of me sitting in the Lobby going back and forth to Booking.com to try and resolve the issue. The manager extremely uncooperative. DO NOT STAY IN THIS HOTEL…
The hotel is located centrally in nice location and transporation is easy to find but from airport almost 32 kms. There are more than enough restaurants around the hotel. The rooms are nice and food also taste good. Its a great hotel in budget.
Hotel location is nice. Quick transportation will available easily. Room size was small. Bathroom was spacious. Staff is cooperating. For single person i suggest to stay only.it has also it own restaurant.
Staffs are excellent, morning breakfast was good.I would come back for the hospitality and care from Ms.Asha,who works in front desk is most friendly and helpful receptionist. I have been staying in this hotel during all my vacations.every time I visit, staffs accommodate needs ,excellent service. would highly recommend it.
Very accomadative, friendly hotel, nice surrounding with lot of restaurants. Good courtius staff very help full, Mrs. Asha at front desk was very helpful and kind towords my aunt and uncle, took care of them, they were very happy about stay and food. Thank you guys. Visit you again.
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