if it is not nearby Phoenix mall, the hotel is unworthy, there is poor management, most of the time, there are no available at the front desk and if you call in-room service, no one can pick up most of the time. It looks like a 2-star hotel that is not worthy, room service is okay
Nice comfortable and well planned rooms. Conveniently located near the VR Bengaluru Mall. Great rooftop bar and Cafe where one can get breakfast and spend time in the evenings. Very well looked after by Ajinkya and his team of dedicated professionals.
Staying in Room no 611 and 613 . Pathetic service from the hotel staff. Below 5 star service. No luggage boy was provided during check in. No proper room service. After repetitive order and confirming the availability of item and then denying after an hour to provide the same in the room. Item showing in menu but unavailable after ordering . Please beware from staying in such hotel. After proper instruction for food to be prepare wrong food is provide in the room twice and bill charged twice for the same. BETTER TO STAY AWAY.
When I went there no body was on the reception to attend. I already told them my check-in time. never recommend this hotel. No lights was on near the reception. avoid that hotel to stay. When nobody coming there in reception I called them from there reception only.
Hi, i stayed here with my toddler for new year 2020 eve and the next day 2021. I have chosen "Library Suit" room for its interior design, spacious feature as i was staying with my kid, and luxurious look which i found the same as sent in the photos through e-mail. The staff Reshma, Shubhankar and Geeta were curtious enough to take care of me and my son. However the slow room service, not so good quality of food and restrictions to the hotel restaurants which are more of western oriental and alcohol concentric were little disappointing. Though the food quality and room service was later taken care with post shared feedback. Phone networks were slow too. I have not used hotel WiFi so no idea on that. Good to stay once if you are new to Whitefield area as multiple shopping options, eating zones are available for all age groups also play zones for kids as hotel is situated within premises of two huge malls. If you are not new to VR mall or Pheonix mall or Whitefield area staying once and experiencing a room stay is worth with kids accept spending time in inhouse restaurants. Thank you. Regards Richa…
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