I am going through the 5-star reviews and wondering how come my experience was so different from majority of the folks who gave 5 start reviews. One thing that i could say is that they were operating with minimum staff and maybe that is why my experience was different than people staying between Apr to June. Here is my review of my 2 days stay in July: 1. It is not a cheap hotel- the tariff is around 4500 so what you expect is not just bed and a bathroom but some hospitality. And hospitality was something which was completely missing. 2. I was sick at 102 Celsius while staying here and even after multiple requests they didn't agree to deliver food to my room. I had to drag myself down to the restaurant below for food! 3. There was no hot water in the bathroom. When i called to complain, they insisted it is working and asked me to turn the know to left for a few mins and wait. Later after insisting, they came up to the room and confirmed it is not working. And then slyly said someone would have switched it off! 4. Once you flush the tank takes forever to fill. So, basically, if your business is not flushed in one flush, you have to sit and wait for 5-7 mins for the tank to fill. I complained and they said, it just takes time. 5. They must immediately get rid of the person operating the kitchen. He is rude and doesn't care about customer's concerns. Food was just below average! I was physically unwell during my stay here and the hotel did nothing to alleviate the pain/problem.…
Very nice stay and food was also good. Hotel is at a walkable distance from leh main market Hotel staff is very helpful and friendly. Nice mountain view from the room (No lift in the hotel so be ready to climb)
Hotel location is too good, very much neat and clea n place, stay with my family hotel staff are very polite and caring, food is good, room service is very fast, marvelous enjoy the trip allot with my family in this hotel and location.
It was nice to have a comfortable stay when you travel to the hills. The room had all the required ammunities and the staff were very welcoming. Loved the food and the cold weather outside. If you are looking for a friendlier stay don’t look any further.
Beautiful hotel at a very nice location, market and shops are close by. Good hotel to stay in group or solo. Staff is very generous and helpfull. They have nice clean rooms. Service and food is amazing.
Most memorable stay ... after long time we all friends gathered and it was just awesome.... we stayed for 5 nights and it's a beautiful hotel with beautiful view rooms. People follow proper sanitization process we felt very safe in this covid time . The people are very helpful and always there to make sure that we are having a comfortable especially would like to mention Mr.Nubu name he is just amazing we met him in the lobby while having conversation mention we are here for gathering after long time after that he is just one call away and everything what ever we required it's available ...... Really thankyou Nubu foraking our stay so memorable..... Hope to visit soon ....
Visited Ladakh for the first time and this hotel was a home away from home❣️.The hotel was very nice, neat and clean. The staff was very generous and professional. Highly recommended. Will surely come back here.
Amazing , I really loved the hotel , their staff , food , everything was top notched ❤️ really suggest others as well to give them a try to serve you 🙏 . . The view from the hotel is the best part of it 🥰 Will see you soon guy's , cheers 🥂
We group of 6, had one of the most memorable time at Himalayan Retreat Karzoo. Everything was so perfect, the location, the staff, the food especially Nurbu (owner)one of the coolest guys I've met so far. I would definitely recommend this place if you are looking for a time of your life.
Very nice hotel. Excellent staff, especially the receptionist. They will arrange everything at your request with a smile. Will recommend to book this hotel if your budget is not high. 4/5 star, deducted one star because of no lift.