We stayed at Grand Ladakh in September 2021. Mr Sonam - owner of Hotel is very helpful person. He arranged free pickup drop to Airport. Room was awesome offering the best view of hills and surrounding. Hot water facility available for 24 hour's. Room was clean and spacious. Breakfast buffet was awesome. On our request, he arranged cab for further travel to Pangong Nubra valley. On the last day, my friend has diarrhea and Mr. Sonam helped us to get medicine at midnight and early morning. He helped us in great manners. Thank you once again Mr Sonam for making our stay at Leh pleasant.
Awful! We booked this hotel and then was informed that it was closed for the season. After a dozen attempts to receive a refund, that was promised three times, we never did. They eventually stopped answering the phone. I hate to write this review, but we were blatantly ROBBED.
First credit goes to Prachi, a Manager in the Hotel, with her smiling Hospitality and attend all the requirements of the Guest and make them to feel comfortable. Next credit goes to Room attender, their speed service. Breakfast - let them increase the no. of items, evening dinner - they provide variety of items. due to the power cut, they used to operate with Gen Set. Hot water is 24 hours, not a Solar - they provide the water heater so no problem for hot water.
Hotel is clearly different from what is shown in the pictures. Its not upto the mark. Issues: 1. Check-in time was 9AM but we got the roomate 11:30AM. 2. There were very few items in breakfast (only veg) and everything had to be asked for. Also, service was very slow. 3. Beds are super spongy and you will not be able to sleep in it. 4. The hotel staff was lost in their own world except Mr. Rajveer (property manager).
The hotel is pretty descent with good basic facilities. Staff is very friendly and co-operative. Location is convenient as it is close to the market. There is an oxygen cylinder in case u face breathing problem. Had a great trip😀
It's a great property with nice spacious rooms having all modern amenities, 24x7 power and hot water, very courteous staff and great food. Above all, the hotel management (owners) make you feel at home and in urgencies take personal care..... highly appreciated. Overall a great place to stay with family and friends.... keep it up.
we stayed here for 4 nights and we had very good experience with the hotel staff. Food was very fresh and served hot, clean rooms, 24 hours hot water, electric blankets were there. overall recommendable.
We stayed for 2 nights at the hotel and we had quite an amazing stay. Rooms were good with good enough amenities but what really stood out for us was the interaction with the owner and the manager of the hotel. Mr. Wangchuk and Mr. Sukesh helped us a great deal in planning and getting further arrangements for our trip. They were really warm to us. We would recommend this hotel to everyone. And this comes from a 4 times traveller to Ladakh. The hotel offers a value for money stay. Similar hotels cost a bomb in Leh. Best, Supriya & Athak
We checked in on the 3rd of September and had an included buffet lunch at the hotel - what we were served was appalling. Rice, dal, paneer and salad - that was it!! When we asked about the lack of choice, we were told that we were the only people for lunch so that's all we could get. We asked for non vegetarian food and were told that it was Gokul Ashtami. We asked for local cuisine and were told the cook didn't know how to make it!! They then started digging up the road outside the hotel and we couldn't get the car to come up to the hotel. When we came back to the hotel after our river rafting trip on the 4th, we had to walk about 3 km in dust and road work. We then decided we were not coming back after our Nubra/Pangong trip. The one extra star is for Lakshman and Paswan who tried their level best to make us comfortable in spite of the odds…
Visited this hotel in Aug 2018 Loved this place for following reasons: 1) Cleanliness - 5/5 2) walkable from main market - location 5/5 3) comfortable and spaceous rooms with attached clean bathrooms - 5/5 4) Hospitality - 5/5 5) Food - 4/5 The hotel staff is very courteous and very very helpful. In fact go out of the way to suggest and help the customer.