The moment we entered the property, we were amazed to see its location, promptness in room allocation, the view from rooms. etc. Majority of the staff is women thus giving the feeling of safe environment. The lady manager at the reception is always smiling, very supportive, and does not mind going out of the way to make arrangements. She arranged cab for us as and when needed. Food is amazing, they don't mind going extra mile to satiate the customer's appetite. Location of hotel is very close to Main market, may be 10 min max. There is greenery, open spaces to spend evening, spacious rooms with no. of windows to enjoy weather, clean bathrooms with toiletries etc. Wifi was easily accessible in the property.
The hotel offers awesome view of mountains. The staff is very supportive. They offer tasty breakfast and dinner. Tea is ok ok. They have closed balcony to sit and have tea. Enough parking space for vehicles. In front of ice hockey ground. The owner supported me in providing wifi dongle for work.
We stayed for 5 nights between 28th June to 6th July, 2021. In summary, we would like to rate perfect score of 10 out of 10 in terms of customer satisfaction. New Glacier View hotel has excellent location, good views of mountains from rooms, good food, hygienic, customer focus and personal care to mention some of salient points. The best part of the hotel is management’s focus on customer delight. This is very evident form Mr. Kyapo’ the owner’s vision and execution support of hotel managers Ms. Diskit and Mr. Sanjay. With this would like to thanks their support to make our stay pleasurable, comfortable and safe! Thanks for the same. Regards, Anil Pathak
This place is sure to offer you one of the best Customer Experiences and Best Foods if you are travelling to LEH. Their humility surpasses all your expectations and they overachieve what they commit. A MUST TRY and a very strong recommendation for this place. Amazing rooms, Superb Suites, Excellent food, Excellent proximity to the market just add up to their rating!
I have stayed there in 1st week of Sep -19. The staff is courteous & always wear the pleasing smile on their face. Mrs. Diskit & house keeping boy Bipin stands out & can give competition to any five star hotel in terms of taking care of customer. The rooms are of decent size & there is no compromise on cleanliness & hygiene in any of the aspect. They have even served us our choice of food even though when it was not there on Menu card. I had Poha for breakfast which is very unusual in that part of India. Food preparation is also as per the taste requirement. Some of the rooms are having awesome glacier view & I absolutely love it. The big open space at first floor presents a lovely view of surrounding while sipping tea . The place is also very near to the main market . It is walking distance away from the market which makes it convenient to go out . I would love to visit Leh again as it is impossible to cover all scenic places around Leh in one visit & my choice of stay will always be " New Glacier View "…
Its location is just perfect - just 150 M from the main market, and a bit away from the main polluted road. And it's a big, comfortable Hotel to stay in. For me the icing on the cake though was Sanjay and Ms Diskit's terrific professionalism and hospitality - extremely polite, humble, and might I add 'caring'. After running the Ladakh half marathon, I was exhausted and my heartbeat became a bit irregular. The staff was most helpful at this point, in coming up to my room(since i was unable to move), measure the oxygen level in my blood, and advise me about nearby clinics and hospitals. And this isn't an isolated incident, the staff was most helpful at ALL times.
I used this hotel as book ends to my trek in Ladakh, and would highly recommend it. Spacious rooms and courteous service. The rooms I had had excellent views of the Stok Kangri range, as did the large terrace. The rooftop is also accessible to get a 360 degree view of the hills around Leh.
I would love to visit again to experience the efficiency, cleanliness, delicious food, superb view from the hotel its amazing. Comfortable rooms. Simply one of the best hotel at leh. Staff is very friendly and helpful.
Nice & Clean Hotel with Automatic Temperature Control in Rooms,Clean Bathroom,Excellent Courteous Staff situated near main market near circuit house,also serving good food in restaurant,overall very good experience for our 4 night stay 21-25 May 2019.
Rooms are good, and food is also great, however on day 1 we had to struggle for service in hotel. Post speaking yo the reception on all the issues faced, everything was fine and we had a wonderful stay at this hotel.