Room quality average, switches not working, tea katly in broken condition, need to pursue a lot for any service. Staff quality average. Food quality average. Sub standard hotel. Receptionist sleeping at counter and not responding properly.
Great service with a supportive staff. We got a jain and Swaminarayan food also. They provide the food at 7am cause of Varsi tap. Although the restaurant opens at 8 am. The staff is very supportive. Great experience we have here.
There is no option for power backup, there was no light for almost 1 hours hotel staff were not friendly, I will not suggest any one to saty here. i have booked 2 room and when I reached I got to know that this is teh worst service which I get.
The best part of the hotel is the services .The staff are very helpful and immediate response is taken. The rooms are too good and specious and also the restaurant is too good and food is top notch ,every new dish which I try is soo delicious . I would like to specially mentioned one restaurant staff "Jawed bhatt" which is best in providing services and the way he talk and smile on his face makes my family happy too.
V.Good hotel.staff are very helpful and supportive nature.very good facilities provided in winter also.dinner should be improved a little.breakfast is very good.location is also good.interior is very unique
I recently had a trip to Kashmir and stayed in this hotel for 2 days. The staff is very courteous and helpful. Breakfast has great varieties and tasty. Front Service Executive "Irfan" was really very helping and fast in service with discipline. The hotel is very clean throughout, and our room was spacious with everything that we needed. We would highly recommend a stay at this hotel.
Best service, neet and clean Hotel and rooms, good restaurant and teasty food, morning and evening best play song all hotels lobby, good condition toilet bathroom, good condition bed and bed heater and tv.
Overall the stay was good as it’s a happy place after a long tiring day. The executives were cooperative enough. Food and room service was quite good. We were treated very friendly and respectfully by the executives and staffs employed there specially Shabir Ji, Bilal Ji and Khursheed Ji. I will surely recommend my people to prefer this hotel on their trip.
Great ambiance. Albeit the food could be better. Room was very comfortable and cozy. Hotel staff we're friendly and very co-operative. Overall a very warm and welcoming experience. A good place to come home to after a tiresome day of sight seeing.
This hotel is very nice. We recently had our family vacation to Kashmir and stayed in this hotel for 2 days. The staff is very courteous and helpful. Their was excellent and everyone from the staff was just a phone call away. The dinner and breakfast was very delicious and there were many varieties to choose from. The hotel is quite near to the attractions such as various gardens. The airport is bit far however, since there was less traffic did not feel like we had to drive a long way. Only con was the wifi was unstable. The rooms that we got had very weak wifi signal.