I visited this hotel in Mar-22. It was pathetic experience I had with them. First of all, this hotel in a office mall, reaching to hotel was quite a task. so it is just for spending night. On my experience, It was hot day in Srinagar and room was warm, I complaint in the evening they mentioned they have started warmer and they don't have AC, there was no way to control from the room. They stopped after the complaint. Suddenly I woke up in the night with all sweat, I found room was suffocated. When I complaint again at 12:30am, a person come straight into the room without minding that other people may be sleeping. Without any courtesy and thermometer to check, He mentioned temp would be approx 21 Celsius.................seriously it was not the time to hear a terrible joke in the mid night. Anyway I asked as I'm feeling hot, what can you do for it. He mentioned he is giving cooler...And then he came back with room heater and asked me to run without switch on the warmer......I don't know what to say on this.... They said it is 4 star hotel and room rates were too high. The bathroom and cupboard all were in bad situation. They made fun on 4 Star rating on providing substandard toiletries.…
Worst service I ever had in the hotel.very poor dinning service and rude behaviour.they were serving cold food.after I talk to my tour operator the GM of the hotel didn't respond.i had to leave breakfast with my family.
Had a very good experience staying in this property. Mr. Umer Nazir gave a very good response and solved all the problems. This property is very nice and food was good. Had h nice view of the room and near market
New hotel with large and well equipped rooms in a very central location, inside a relatively secure mall. Front desk staff are prompt and very courteous. While the hotel did not have a restaurant, they did provide a simple and well made breakfast in the room daily. The only drawback we faced was with the airconditioning, which kept turning off frequently, and could not be fixed despite a change of room.
Nice house keeping thankyou For Giving us good service. ❤️❤️Nitish singh Nice Room and Facilitates too!! Nice service by mr ajaj Good hotel facility and very good rooms delicious food with good serving , ❤️❤️❤️❤️❤️❤️❤️❤️❤️😒❤️😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒😒❤️❤️❤️❤️
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