We had an amazing stay at Fortune Heevan Srinagar. Wonderful property, great room, great food. The icing on the cake was the amazing personalised service by the ever present and ever smilingMr.Reyaz and and the very resourceful Mr.Uzair. Thank you to Chef.Kamal and team for the scrumptious meals. Great team led by the friendly and hospitable General Manager Mr.Irfan. Would definitely love to go back and experience the wonderful stay all over!!
Had a very good stay at fortune resort, Srinagar. Service is first rate especially in the restaurant. Would like to name Mr. Riyaz regarding the same. Need little improvement in the quality and taste of food though.
A very warm and charming place to stay. Had lovely 3 day stay in mid April. I would specially mention the warm hospitality of Riyaz and his courteous team which made everyday wonderful. Thank you Riyaz.
We visited Kashmir in April 2021 and had booked fortune resort heevan for our Srinagar leg for 4 nights . Fortune heevan is located near Dal lake and hotel is well maintained, though rooms a bit small but decent particularly rooms opposite gardens which we got . The front desk is efficient and managed well by mr irfan ji . The restaurant and its team managed by executive cook mr Kamal and his team mr Reyaz ( ever smiling ) mr Waseem took good care and made our fav dishes and spread was decent and delicious. The housekeeping staff was excellent and courteous particularly madam saima who took care of us . Would surely recommend to family and friends and look forward to visit again myself .
It was a pleasant, peaceful trip. .we enjoyed the Tulip garden, Gulmarg, Sonmarg, Pahalgam where we had a night stay. Overall we enjoyed a lot. the service at ITC Fortune was excellent.... specially Reyaz....was superb... We were happy with Anjay and Wassem also....
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