Wonderful, quaint "hill station" hotel in a very quiet location which is conveniently located to a couple of the nearby Mughal gardens. Very helpful staff and an INCREDIBLE (amazing!) northern Indian restaurant (Earthen Oven) - we ate there every night for 5 nights and never got tired of the food. Ferooz was an extremely helpful waiter. The one drawback to the hotel is the same thing that is a positive - it's location. It can be quite a lengthy process to get into / out of town during peak hours...on the other hand, it's a very peaceful location that is removed from the hustle/bustle of hotels that are located more centrally.
A splendid property with very courteous staff. They serve sumptuous and delectable food. Special care of the hygiene exercised. Special mention of Mr Riyaz for his outstanding services and hospitality.
Best hotel and service I ever seen. Nice staff tasty food and beautiful ambience. We had our breakfast and dinner both were awesome. Hotel is at a very beautiful place. We loved our morning and will cherish this memories. Mr Riyaz Ahmed was best at his service. Thanks 👍
During our trip to Srinagar in April 2022, we spent 5 nights in Fortune Resort Heevan. We stayed for the first 3 nights of our trip here and again came back to spend the last 2 nights. We thoroughly enjoyed our stay in this hotel. It is a cozy resort and the stay over there was very relaxing. I think I have spent enough time on the property to write a review of some substance of this resort. Let me start with the pros: 1. I would rate them 10 on 10 for hospitality and service. Very warm staff and splendid service. They would give you no chance to complain. 2. Food is excellent. They have enough spread and the food is tasty. Once again the service at the restaurant is splendid. Special mention to Riyaz, who takes great care of all the guests. They have a live counter during breakfast to serve freshly made omelets, dosas, and more. 3. Rooms are nice. They have all modern amenities. So enough for a comfortable stay. Club rooms are excellent, very spacious. 4. The resort is very aesthetically decorated. To enhance the beauty of the resort, there is a beautiful lawn. From every room, someone will get a view of it. On a bright day, someone can spend a lot of time on the lawn. There are flowers in every corner of the property that leaves a great impression. 5. The place is quite accessible and the locality is very nice. It is far away from the hustle and bustle of a big city, on the quieter side of Srinagar. Dal lake is about 800 meters from the hotel, someone can walk or jog to the lake. Nishat Shalimar Bagh is around the same place. 6. The resort has a gym and badminton court too. So you can work out and play sports if you like to. If someone is fond of running then there is the road by the Dal lake, around 800 meters away from the resort. Few cons: 1. Standard rooms are nice, but if you are a family of 3 then it could be a little tight. 2. The rooms of the resort need a little maintenance. They try to address the issues promptly, but I am sure they will do more proactive maintenance too. Since we are living through the pandemic, many of us may have the interest to know about Covid19 norms. Actually, Covid19 norms are barely followed in Srinagar or any other parts of Kashmir. This place is no exception. Many of the staff members wear masks. Guests barely wear masks. So that's the situation with respect to Covid19 norms. If I go to Srinagar again, I would prefer to stay in this resort again. It is a 4-star property and it lives up to the expectations. I would recommend this resort. Great place to spend your days in Srinagar.…
We just checked out of Fortune Heevan Resort today. We had an exceptional stay and thoroughly enjoyed our time at the hotel. Inspite of the hotel running to its full capacity, the front desk staff was super courteous and arranged for our rooms right away. We were travelling with a one year old baby and they went out of their way to see that she was comfortable. Each and every member of the staff team had a smile on their faces while serving us. A special mention to Firoz in the restaurant who gave us exceptional service whenever we dined in the restaurant. The delightful lawns with the beautiful tables made for picture postcard photographs.
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