I was there for the fourth time. As usual people were very friendly and helpful. The rooms are wide and clean. You can seat on the rooftop to enjoy the view of the lake and the mountains around in an amazing lack of noises. Food is good and abundant. Perfect place for an excursion outside Srinagar or just stay there to relax, take a boat to get around the lakes.
The hospitality is so bad .that the manager told us to sleep at 10....do you really think...when you are with family can we sleep at 10 ..... disgusting food.. trust you me .... it was more like dominating as a staff... The manager and all staff are very rude..... All reviews are fake . But genuinely it is the worst experience of my kashmir it should not be 2star too... we were so unsafe here...... Very very bad.... others,are much better...don't take it ever and waste your precious money here
fantastic experience on a recent family trip staff very helpful and most kind owners always around to make sure all was sharply organised and all needs satisfied unbeatable views and very romantic atmosphere great food and service, very quiet surrounded by beautiful nature and bird sweet chirping overall amazing place and people beautiful setting and boats fully carved and well decorated
We had a great time at the Mascot Houseboat. It is beautifully furnished with modern amenities. The beauty, tranquility and the fresh air are just amazing. But the best is the hospitality - the owners took great care of us and definitely took the extra mile. They organized different hikes for us and even accompanied us. Last but not least the food at the houseboat and the lunches they sent along to our hikes were delicious. We will definitely come back!
Stayed in Shamah suite at the Mascot houseboat. Room was grand, very luxurious. Bathroom was great and the good thing was that everything was working. There was no kettle to make tea in the room and were assured that the boys are always around to take care of that, but whenever we called or looked for, they were missing. So had go to the pantry to get the things one wanted. Food served for dinner was mediocre and needs lots of improvement, same goes with breakfast. Mukul Saran
One of the most authentic and original accomodation I have ever stayed in. Travelled for business and stummbled across this amazing place and we decided to give it a shot. We were beyond impressed! Every corner of Mascot houseboat is pure art, beautiful decoration, details of Kashmiri traditions instantly puts you in the mood to enjoy this beautiful place. Attention of the staff was beyond words, the chef was preparing delicious meals for us every day, we tasted a lot of local delicacies and enjoyed the hospitality of the whole team. The rooms were spacious, very clean and comfortable and we had an amazing afternoons at the beautiful terrace overlooking the mountains and Negin lake. Special thanks to Immi who took his time off to take us around Kashmir, show us all the incredible scenery and some great conversations. We are beyond grateful! Hope to come back again and enjoy this amazing place. A 5 star stay!!!…
I stayed in most of the Best 5 Star Hotels but Mascot Boat House is the best i have ever stayed till now. Hospitality was the best and every member of Mascot Family make you feel like you are at home. Mr. Shaffi was the one assisting us and he was so nice. I am definitely staying again in Mascot BoatHouse whenever i visit Srinagar.
Dear Truman family. 🌸 For us, Dr. Praful Jarmarwala & Dr. Bindu Jarmarwala, from Ahmedabad , Gujarat; It was a great beginning of our tour to a heavenly place called Shrinagar, Kashmir. Stay at your Maskot House boat in Nagin Lake, was one of the most unforgettable experiences of our life. Our bias impression of dirty house boats was proved wrong as your boat was equipped with all the facilities of 3 star hotel. It was a perfect combination of cleanliness, hospitality, delicious cuisines, courteous staff , beautiful picturesque location in the middle of serene water surrounded by Chinar trees & snow clad mountains . In short, we felt like “home away from home”. Thanks very much fo being the perfect gracious hosts. Must visit & staying place. 🌸🌺
We had a stay at Mascot Boathouse and it was wonderful. Mr. Shaukat is a great host and he even upgraded our stay to one of the most premium suites (as per availablity). The entire staff was courteous and we experienced a great hospitality throughout. We had an early morning flight and the staff made sure we get our breakfast at 6 am in the morning. I heard that Mascot is the best houseboat in Srinagar and I can surely say now that it really is the best, a 5 star experience indeed. Thank you so much for a great experience!
Not hygienic, cobwebs in the room, bathroom door doesn’t close Staff Latif was rude, gives one water bottle for 3 people, can’t ask for more , one towel for 3 people, just hopeless When we asked for dental kit he said they don’t provide and it’s supposed to be 5 star houseboat!