This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Time has only improved this iconic New Jacquline Heritage Houseboat in the heart of Kashmir. In the 19th Century, legendary G. N. Madarie discovered this bucolic property and knew they wanted to create The Heritage Houseboat for Tourists. The Family has considerable professional experience, not only in providing unforgettable holidays in luxurious surroundings on Kashmir’s prettiest lake but also in guiding tourists safely to remote and dramatically beautiful corners of the country. Mr Madarie and his sons have taken the hospitality services to the next level, derived from their ancestors. These Heritage houseboats are a symposium of art and culture showcasing the royalty and richness of Architecture.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Hindi
Location
Nigeen Lake Opposite Nigeen Club Shikara Ghat No. 01, Srinagar 190001 India
New Jacquline Heritage Houseboats
1,266 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The New Jacquline Heritage Houseboats offer an enchanting experience, with travelers extolling the cleanliness and the meticulous upkeep of the interiors. Guests are delighted by the spacious and traditionally decorated rooms that boast stunning views, enhancing the serene, peaceful location.
The service earns high marks for attentiveness and creating a warm, homely atmosphere. Visitors also appreciate the cozy ambiance and find the houseboat's value commendable, citing the added perks such as complimentary breakfast and bottled water.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
I had the utmost pleasure of being hosted by Mr. Maqsood and his team at the New Jacqueline Houseboat, Nigeen Lake, Srinagar. Words fall short of this remarkably hospitable time. The full team is very gracious, well mannered and very warm. They ensure a homely feeling, with a luxurious touch to it. Majid Bhai and Umar Bhai are wonderful and ensure you have nothing to worry about during the stay. The manager, Mr. Ilyas, is quite courteous. The chef Aqib has a hand of gold when he cooks. Food is fabulous and they can spoil you with their portions and taste. Cutlery and table layout is always done meticulously. The silver is of fine quality. The decor in these houseboats is nothing short of old world luxury. Linen is clean, carpets, curtains, blankets are all wonderful. The fine woodwork and chandeliers inside the houseboat are very fine and well maintained. The houseboat booking offers complimentary shikara pick-up and drop, with their designated boats. I was graciously upgraded to the balcony room on the top of the houseboat, that has its own private deck. Waking up to the quiet of the lake, Zabrawan mountain range, and the rising sun is a sight I will forever behold. Nothing comes close to this beauty and peace experienced here. The charm of this place is its tranquility. Not overly crowded and commercial like Dal. On request, they arranged a 3 hours Shikara ride from Nigeen lake to Dal lake and back. I would highly recommend it. I passed through the islands, floating vegetable market, had amazing kahwa and Maggi at Dal and back. Mr. Maqsood, the owner, and his son have handicrafts store called Hazara Arts at the same location. I would recommend checking out their stuff, handmade and good quality. I travelled solo and my experience was wonderful. I have travelled a lot in India and outside, and I would easily rate this as one of my most favourite experiences. It is totally fine and safe for a single lady to travel. The “adab” (graciousness & respectful nature), of the people here is incomparable. Thank you very much to everyone here.
Read more
Date of stay: January 2025Trip type: Travelled solo
Room Tip:Spend some good time here relaxing at the house boat. Beauty of this place in January is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 1 week ago
Dear Esteemed Guest, Warm Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback from You About Our Houseboat & Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognizing Our Staff Members. We Thank You For Allowing Us To Serve You. We Extended You A Warm Welcome For Next Time Thank you Once Again For Your Kind Words Of Appreciation. With Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nigeen Lake is more beautiful than Dal Lake, quieter with fewer houseboats all of the same color and more elegant. This one is truly beautiful, very well maintained and with top-notch equipment including a large Jacuzzi in the best room on the upper level. The room is very spacious with a beautiful terrace overlooking the lake, the view is exceptional with lake and mountains. The common areas are very well furnished in the local style and the cleanliness is absolutely impeccable. Excellent breakfast and dinner: obviously we chose only Kashmiri cuisine which is delicious, the kitchen area is large, well-kept and extremely clean with chefs in uniform. The service is impeccable and attentive to every need of the guests, Majeed is priceless as is all the staff! It's absolutely worth the half board, breakfast and dinner, bottled water is free as is the excellent tea with saffron and Kashmiri spices, the Kawa, with plenty of excellent cookies whenever you feel the need. Bananas in the room are always available. Mohammed Macsood, the owner, is a kind and helpful person who makes you feel at home. We met his beautiful family and became friends. The products offered in his showroom are interesting and of quality, quite different from those that can be found in the markets.
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 15 Sept 2024
Dear Esteemed Guest, Warm Greetings From The New Jacquline Heritage Houseboats "Nigeen Lake" It Is With Immense Pleasure That We Receive Your Commendable Feedback Regarding Our Houseboat And Hospitality. We Are Overjoyed To Learn That Your Experience With Us Was Nothing Short Of Exhilarating And Memorable. Your Kind Appreciation Of Our Staff Members Is Deeply Valued And Appreciated. We Are Sincerely Grateful For The Opportunity You Have Given Us To Serve You, And We Assure You That We Will Continue To Strive For Excellence In Providing Our Esteemed Guests With Exceptional Experiences. Rest Assured, When You Choose To Stay With Us Again, You Will Be Welcomed With The Same Warmth And Hospitality That You Have Come To Expect. Once Again, We Express Our Heartfelt Gratitude For Your Kind Words Of Appreciation. Should You Require Any Assistance Or Have Any Further Inquiries, Please Do Not Hesitate To Contact Us. With Warm Regards, Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed here on the last day of our trip and it delivered on being extremely memorable! The Nigeen lake is a much quieter lake than Dal and as a result of the lower footfall, the lake is much cleaner too. To get to the houseboat, the car has to pull up to a small jetty from where bags are loaded onto a Shikara which takes to where the houseboats are parked.
The houseboat has really exquisite woodwork and plenty of common area to st and lounge around, yet managed in a way that privacy is retained if multiple guests reside there. We were booked in their standard room but got upgraded to their amazing roof room which comes with its own balcony were one can take in the peace and serenity of the lake.
The staff are fantastic and the kitchen team is also amazing - they served us the most delicious dinner and breakfast taking care to ensure that our young daughter could enjoy all the food!
Read more
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 27 Mar 2024
Dear Guest, Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback from You About Our Houseboat & Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognizing Our Staff Members. We Thank You For Allowing Us To Serve You. We Extended You A Warm Welcome For Next Time Thank you Once Again For Your Kind Words Of Appreciation. Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife & I stayed at the houseboat for a couple of nights during the first week of feb'23.
The houseboat is set in a cool location in Nigeen Lake, with great views of the Zabarwan mountain range.
Since this was our first visit to Kashmir & also during winter, our primary concern was around heating & comfort.
The houseboat is well equipped heating facilities, both in the common areas and individual rooms. There was absolutely no issue with availability of warm water and sanitary aspects were well taken care of.
We had Munir, a young sprightly chap, take care of our BAU requirements who was efficient and friendly.
The rooms are well equipped and beds are pretty comfortable with the typical deodar woodwork that's known in the region. Be careful of your head though :) - you can end up banging your head on the upper wood work (specifically in our room (no.4) and may not be applicable for other rooms)
Food was good and consistent with regional palate.
Specifically for folks who are coming first time and are landing the first half : Make sure your plan some sightseeing in Srinagar directly from the airport and then checkin to the houseboat at day end. Will save you time.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 20 Feb 2023
Dear Guest, Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback From You About Our Houseboat & Our Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognising Our Staff Members. We Thank You For Giving Us The Opportunity To Serve You. We Extended You A Warm Welcome For Next Time Thanking You Once Again For Your Kind Words Of Appreciation. Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our experience at New Jacqueline Heritage Houseboat was truly unforgettable! From the moment we stepped on board, the warm and attentive staff made us feel incredibly welcome. Their hospitality was impeccable, leaving no detail overlooked and making our stay exceptionally comfortable.
A special mention must go to the owner, whose genuine warmth and dedication to ensuring every guest feels at home added a personal touch to our stay. It’s rare to find someone so passionate about creating such a memorable experience for visitors.
The houseboat itself is a masterpiece – beautifully designed interiors that reflect Kashmiri heritage, paired with modern comforts. Every detail, from the intricate woodwork to the cozy furnishings, exudes elegance and charm. It was a treat to just sit back and soak in the serene beauty of Nigeen Lake while enjoying the warmth of this unique space.
The food was simply amazing – fresh, flavorful, and served with love. A big thank you to Mr. Manzoor and his amazing team for making our stay so memorable.
For anyone seeking an authentic yet luxurious experience on Nigeen Lake, New Jacqueline Heritage Houseboat is a perfect choice. We are already looking forward to our next visit to this gem!
Read more
Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 20 Dec 2024
Dear Esteemed Guest, Warm Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback from You About Our Houseboat & Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognizing Our Staff Members. We Thank You For Allowing Us To Serve You. We Extended You A Warm Welcome For Next Time Thank you Once Again For Your Kind Words Of Appreciation. With Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We took the suite room in the houseboat, I reckon it is the most luxurious houseboat in Srinagar. The location of the houseboat is excellent, its on the calm and secluded Nigeen lake away from the crowded Dal lake (which is accessible through Shikara). The view is absolutely breathtaking, the sunrise from the private balcony in the room is definitely something to write home about. Although on a houseboat, the room has everything a honeymoon couple could ask for, apart from the beautiful interiors the room is equipped with a hot tub as well. The hospitality by Muneer Bahi was like a brother welcoming you to their home, He personally took care that we have a pleasant stay. The food unlike other restaurants, was tasty and light on the stomach. When I visit again, I would love to stay at Jacquiline without a doubt.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 24 Nov 2023
Dear Guest, Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback from You About Our Houseboat & Our Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognizing Our Staff Members. We Thank You For Giving Us the Opportunity To Serve You. We Extended You A Warm Welcome For Next Time Thank you Once Again For Your Kind Words Of Appreciation. Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed two nights in June 2024 at 'New Jacquline Heritage Houseboat'. The houseboat owner Maqsood bhai is very warm and welcoming. We were a group of four adults and four kids and stayed in three rooms. The houseboat is very well maintained and gives a homely feel and is filled with local Kashmiri artefacts. The Houseboats has a history wherein it has hosted royal families in the past thus the heritage tag. The views from the deck is very mesmerising with the lake and the mountains in full glare. The staff is very supportive and warm. The food served is delicious and homely. Overall we had a very pleasant and a comfortable stay. Would highly recommend this place to complete your Kashmir trip.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 8 Jun 2024
Dear Guest, Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback from You About Our Houseboat & Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognizing Our Staff Members. We Thank You For Allowing Us To Serve You. We Extended You A Warm Welcome For Next Time Thank you Once Again For Your Kind Words Of Appreciation. Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in Jacqueline Houseboat for 1Night during our recent Kashmir trip. The decor was grandeur and the rooms were very neatly done with all basic requirements including the washroom. The choice of upholstery will be the first thing one would get attracted to along with the splendid wood work. We were warmly greeted by Asif bhai on arrival by Shikara ride in Nigeen lake and he showed us around the houseboat with a fresh cup of Kawa. Candle light dinner was arranged for. Food was homely and taste was excellent. Moved by their hospitable nature. Post dinner the owner, Mr. Maqsood came to meet the guests to check our comfort. One more example of extremely hospitable nature. As we continued our discussion, he gleefully invited and drove us to his home very nearby to see samples of amazing craftsmanship from kanhi bags, kashmiri embroidery bed covers, cushions, gift items etc. My wife picked up few items at very nominal price as compared to the market. Grateful to Mr. Maqsood for suggesting us to see the floating market in Dal lake next day early morning at 5am. He even arranged for the Shikara ride. Will strongly recommend not to miss the floating market. Wonderful serene journey through the lake and the spectacular scenes of locals selling veggies, flowers etc. We were lucky to witness the sun rise on return from our Shikara.
Highly recommended houseboat stay in Kashmir, Nigeen lake to make lifelong memories.
Read more
Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from New Jacquline Heritage, Owner at New Jacquline Heritage Houseboats
Responded 17 Apr 2022
Dear Guest, Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback From You About Our Houseboat & Our Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognising Our Staff Members. We Thank You For Giving Us The Opportunity To Serve You. We Extended You A Warm Welcome For Next Time Thanking You Once Again For Your Kind Words Of Appreciation. Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New_Jacquline_Heritage_Houseboats experience is Awesome. Each room Ambience in the boat is excellent, especially rooftop and common balcony view is very scenic. Rooms are maintaining very neat. Food will be served as per our need and served on time. Staff is very kind and helpful and very responsive.
Read more
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 3 weeks ago
Dear Esteemed Guest, Warm Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback from You About Our Houseboat & Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognizing Our Staff Members. We Thank You For Allowing Us To Serve You. We Extended You A Warm Welcome For Next Time Thank you Once Again For Your Kind Words Of Appreciation. With Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very comfortable , excellent service, aesthetically designed interiors in Kashmiri style , tasty home cooked meals , gorgeous view , hygienic . The Royal Heritage room we stayed was classy . The mornings are sublime having a gorgeous view of the NIGEEN lake . This lake is not crowded and gives you the feel of a blissful holiday . To me the Dal lake is much too crowded during the season . The owner Mr Maqsood is very humane and helpful .He has a genuine collection of paschminas and wool stoles , shawls etc . It is a treat to see.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Reach before it gets dark as the Nigeen lake is at the far end
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sami Ullah, Owner at New Jacquline Heritage Houseboats
Responded 23 May 2024
Dear Guest, Greeting From New Jacquline Heritage Houseboats “ Nigeen Lake “ We Are Delighted To Receive Such Wonderful Feedback from You About Our Houseboat & Hospitality, Also Glad To Know You Had An Exhilarating & Memorable Experience. We Truly Appreciate You, Recognizing Our Staff Members. We Thank You For Allowing Us To Serve You. We Extended You A Warm Welcome For Next Time Thank you Once Again For Your Kind Words Of Appreciation. Warm Regards Sami
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Sir / Madam
Thanks a lot From Coming At our place. There won't be any extra charge for the heating facilty.
Looking so forward to see you.
Thanks & Regards
Ilyas
Hi
You can Travel With Family No Worries. Yep Its Safe If you want to see snow fall You can Visit From Last week Of Dec Till Last Week Of Feb. Which is Normally The time For It.
We Do Arrange All Packages Around Can Check Our Website.
Thanks a Lot
Ilyas
Dear Sir/Madam,
Greetings from New Jacquline Heritage Houseboats,
Hope that everything is fine & everyone is doing well.
You are requested to contact us at our email OR Cell : +91 9906593333
Regards
Team
NJHH
Dear Sir / Madam
Greeting From New Jacquline Heritage Houseboats
Rooms Are available as of Now. We Do Provide Airport pick up as well. We will be In such with you by The Given Details.
Thanks & Regards
Sami
walykumusalaam.
Thanks a lot for contacting us. We do have availability said dates and We don't have 4 bedded rooms on houseboats but can provide you a 2 bedroom sole houseboats. We can arrange the Taxi as well. You can contact us on our email id or mobile +91-9906593333.
so we can provide you the whole details.
Thanks and Regards
Sami
There are more places to choose from in the Srinagar area.
PRICE RANGE
₹13,636 - ₹18,065 (Based on Average Rates for a Standard Room)
LOCATION
IndiaJammu and KashmirKashmirSrinagar DistrictSrinagar
NUMBER OF ROOMS
10
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.