Unclean rooms, very careless attitude of the receptionist, poor food quality and choice, not even a bucket in the bathroom, dirty kept bathroom even before check in, no toast for breakfast, waste of money and adds to your misery. A big NO NO from me. The only plus point was the attendant Bilal. He deserves to be the manager. Dept of tourism needs to have standards clear for a 3 star rating.
The management and staff were extremely friendly. efficient and pro active. The room was fabulous and i also loved the food. My stay exceeded my expectations and I'm definitely coming back again. It was so peaceful here. Thanks Gauhar for recommending this property.
Very good hotel with a big lawn for parties.. Food is good with not too much variety in the buffet menu .. better go for alacarte.. View us average from the room..water is chargeable 30/- per bottle once you finish your complimentary bottle..
We booked family room for 03 nights. The property with furniture, equipment & amenities are perfect & standard. Staffs are so helpful. Dine service is so well organized & foods are tasty & delicious. I wish to stay here in my future Kashmir Trip.
We stayed for 2 nights, Our room was spacious and very comfortable with a mountain view from the balcony. The moment we arrived, the staffs were friendly and we were served with welcome drink and were ushered to the restaurant for dinner. The food and service was excellent. Lovely dining experience both breakfast and dinner buffet. So convenient and delicious. Every staff member we came across are delightful. All genuinely friendly and happy to help and nothing was too much trouble. The staff look like they enjoy working there. It was a very well run and very new hotel which gives a peaceful and relaxing outlook. We will definitely come back to this hotel when we are in Srinagar.
When we checked in about 3pm we were given a room on the ground floor whereby passerby can see through the room (no day curtain). Then we change room on 3rd floor There is not only NO LIFT but NO LiGHT and we climb the stairs in darkness led by the receptionist using his handphone torch. (We are in our Seventies) and there’s also no handrails.Hot water is only available after 7pm Every now and then there’s blackout! What A Hotel when it’s barely 4 months old!
The hotel is very elegant and plush...Gives u a five star experience at four star prices..it has breathtaking mountain views and to top it up the staff is super courteous and caring...electric blankets and heating blowers were provided..Food is also good...it's located around 4kms away from dal lake but it's near lal chowk which is the main mkt area... Kudos to the team!
Hotel is just 4 months old and the central heating has gone down. They must inform the guests but they don't. We freezed ourselves and waited for them to provide portable heating, hence they sent two heaters which couldn't even heat a single square foot. Hence, we moved to Hotel Asian Park, which was worse!
Solomon Heights Srinagar has the best quality service and hotel staff is so nice..they always welcomes you with a great smile..we visited in winters dec 2018..but in rooms we don’t feel any cold because they have all heating equipments even the beds have heating options.. Rooms,Staff,Food,hot water,cleaness have unmatched quality.. Thanks Solomon Heights Srinagar for making our holidays so comfortable and memorable👍
Solomon Heights Hotel according to us has the best quality 5* standard hotel..awesome hotel room facilities.. The super luxury room and hotel pictures uploaded on the website are exactly the same. Hence very pleasant hotel. Highly recommended for quality stay, food & Staff..! Good One, Solomon Heights & Team..!