Hotel manager clearly said we have rate issue with ClearTrip and don’t accept any booking from them . As in katra other state mobile doesn’t work, we asked if we chal to Customer care from their mobile which is toll free, he said go outside and find a pco. He was very rude, I booked the hotel looking at reviews but looks like these are paid reviews Attached snapshot of booking.
We arrived at the hotel by 9:30 AM and until then cleaning wasn't done, the front of the hotel looked like garbage pit with even used sanitary napkin lying there. The reception area was well built with nice furniture but again it was unkempt, could see dust and spilled tea patches on center tables. Our room was ready in 20 mins (it was an early check-in) but when we entered the room it had hairs on the floor as well as patches of hairs on walls and bathroom (attached pics of the same). Asked a service person to send someone to clean this but no one came. Saw rats and cockroaches in the hotel premises too. Their room service was pathetic too, the call was barely received. We wanted to order breakfast but even after trying to reach them for 30 mins the call was never picked so we had to go downstairs and ordered food and tea at reception. And finally when the tea arrived it was less by one cup. Worst experience at this hotel. Would never recommend it to anyone. …
One of the best budget Hotel but you need to check in advance as the staff is very helpful and the owner himself helps you book online in advance with free station pickup and drop plus free pick up and drop to and fro the main point from where you begin your climb for jai mata di :) which saves alot of your energy walking through the market area. But you do need to check as our blanket but filled with dust and we saw 1 small baby insect on our bed as well so just that else food is good staff is nice
Property is good and worth in pricing. Staff is co-operative. Food quality is good n tasty. Free Pick n drop facility from station n banganga is really helpful. Good to stay with family for short time and low budget.
Its a good budgeted hotel. They have pickup and drop facility. Clean and well maintained rooms. They provide breakfast. Hot water available 24 hours. Hotel staff was very co operative. They gave welcome drink on arrival.