I stayed at hotel on 03/09/2019. What shown in photos is entirely different from actual. Staff behavior is very poor. Food quality is very poor. Of course room size is OK. Cleanliness is so so. Staff is totally irresponsible and not behaving as hotel staff or I think we are unwanted guest there. They even donot offer water on arrival
Worst hotel to stay in jammu. I stayed in jammu with my aged father here on 27.09.18. However the rooms offered had poor hygiene and cleaniness. Bedsheets were stained with oil and haldi. The room had stinking smell the service offered was of poor quality. I would recommend everyone not to stay in shivalik hills hotel jammu. The owner also didn't care about the customers grievance and neither offered any further discount on account of deficinet & poor service quality. Raghuvir A. 8800837015
Rooms are neat and tide, staff is very polite and all amenities are available, its worth to stay here. Its hardly 6 mins walking distance from station. First time I booked hotel from MMT but later due to train got delay I had booked from OYO, believe me the service has enhance and i regretted why i didn't I choose OYO over MMT. After this experience I am more confidence on OYO services
Booked 4 Oyo Rooms at Hotel Shivalik Hills11567 for check in on 09.07.2018 from Make My Trip. The photos available online showed the rooms well maintained with clean beds. I believed the photos available would be true and hence booked the rooms. However, when I arrived at the hotel the sight of the hotel was awful. There were flies all around. The rooms were dirty and beds had stains and were stinking. The person at the reception didnt even had the basic courtesy to ask for water. Paid the full amount believing the reviews and photos to be true. The state of the hotel was so bad that I had to leave the hotel without checking in and foregoing entire tariff paid. I feel cheated and have lost the trust in oyo rooms.
The hotel has very easily accessible from all the location. The hotel staff is very helpful. Rooms are enough big to stay and neat and clean. Bathrooms are really clean. Though I didn’t book breakfast with room booking but still they provide.