We LOVED Johnson’s Hotel (did not love Johnson Lodge next door). Clean, cute, warm rooms with excellent service. The restaurant is AMAZING. We tried a few other places but kept coming back to Johnson’s Hotel restaurant because the food was seriously delicious AND the service was attentive, prompt, and friendly. If I come back to Manali, this is the only place I will stay.
Having stayed at many places/ hotel, two things which can make or break a stay is staff culture and honesty while booking. The Staff behavior was very cold towards us from day-1. It was as if they were doing us favour by allowing us to stay in their premium property. While booking , the double deluxe room had a outdoor balcony, actually the room didn't have outdoor seating as depicted in photos - Dishonesty. WiFi and other amenities were requested for and not shared up front. The adjacent "Johnson Lodge" had better menu and staff was more welcoming and lively! My choice next time. Plus: Location was close to Old Manali & Nature's Park, Parking facility, clean premises and hotel Infrastructure
In the past I have used Johnson’s Hotel for a 1night pit stop on the way to other destinations. This time I got caught in the terrible floods, landslides, road wash always and the pass being cut off because of snow. Seema and her staff were warm and accommodating and always there to help with good advice and making the effort to calm nerves. The Johnson Hotel is super comfortable, very clean and good value for money. The restaurant food is delicious, freshly cooked with polite staff who are able to make suggestions. All in all a definite re-stay option .....even if you aren’t stranded in Manali because of weather conditions.
We ended up here after experiencing rough weather on the Rohtang Pass (cycling). Having a ground floor room is always a bonus whenever you're doing a self-supported bike tour. Price was reasonable. Staff were quite accommodating. Food selection was quite varied and quality was great. Short walk to shopping (the Mall). Manager (Seemer) was very helpful.
Myself and my boyfriend stayed here for 3 nights in total. It has a great bed which made the stay worth it (some mattresses in India are too thin but these were great). We were a bit disappointed because when we booked the room, it said we would have an upstairs room with a balcony, when we checked in however we were given a room downstairs. It had a terrace outside but was shared between the rooms downstairs. When we asked about the room we had booked, we were told all the upstairs rooms were full and we weren't offered a discount. Wi-Fi was also non existent in the room. It was a bit over priced for what you get. On a positive note, we ordered room service a few times and the staff were really nice and it does have a beautiful garden to relax in.