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4.5
#6 of 16 resorts in Manali
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Residential Neighbourhood
Languages Spoken
English, Hindi
Location
Sunny Side, Chadiyari near Vashisht, Manali 175131 India
Manuallaya -The Resort Spa in the Himalayas
1,079 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Manuallaya - The Resort Spa in the Himalayas is often lauded by travelers for its spectacular views and well-appointed rooms that offer comfort and cleanliness, despite occasional remarks on their datedness. The hotel's location is celebrated for its stunning mountainous surroundings and vibrant atmosphere, enriched by live music and diverse activities.
While the price point may be higher, many guests feel the value is justified by the exceptional amenities, including a well-maintained pool and spa. The service is consistently praised, with staff members recognized for their attentiveness and promptness.
Location
Picturesque
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Comprehensive
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The stay was one of the most relaxing as the Resort is located in the finest location and has great amenities. The staff was very welcoming and had the best hospitality towards us, specially Amisha and Raksha. They were very diligent towards making our stay as comfortable as possible. Looking forward to visit again.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuallaya_resortspa, General Manager at Manuallaya -The Resort Spa in the Himalayas
Responded 3 Mar 2020
Dear Guest, Thank you for such a great feedback and rating us high on your list. Your recommendation for us means a lot and the team and I also look forward to having you back with us. Warm Regards Puneet Bhambi General Manager
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We were visiting Manali After 5 years and we really enjoyed the Stay in this Resort, Mr Sanjay and his associates really took care of us and the Hospitality was excellent We were feeling cold in the room we were allotted and they immediately Upgraded us on our Request not only this we did not enjoyed the less spicy food for the Dinner Included in our Package they offered us to provide Ala Cart on the house, On the 1st Day we did not took but in between our stay we did took and the Chef Obliged us wit the Himachal Cuisine made specially for us Everything in this hotel is Great the Steam is amazing normally its free everywhere but here it is Charged 500Rs which is not so bad considering the Hilly area where it is located , I would not advice the Spa at all as the employees there have no clue about the massages i was curious myself when everyone was writing this review and i actually understood when i went there. They will try there best to make you happy and have a Wonderful Experience and i would surely go again, The only thing i did not like and gave one star less is that on our Last Night Dinner where the chef made special food for us the General Manager was siting with his friends and ordering tikkas and other things they were so loud and making all the restaurant guys work on there stuff that we had to wait for food for 30 minutes Not only this we actually were not able to converse or speak as they were shouting so loudly that we had to tell the Restaurant Manager that it is better you send our food in our room only, I actually was surprised on this behavior as when I asked the restaurant helper who this man is he said its the Hotel Manager Mr Punit, It was very surprising for me as except for him all other staff members were very courteous and polite.I did not want to spoil my last day so instead of teaching him manners i chose to enjoy the food in my Room This is one of the Best Property in Manali and after searching and going to see personally few ones which we thought were good i would say this was the best option. Do go to Cafe 1947 the cafe and the ambiance is next level
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuallaya_resortspa, General Manager at Manuallaya -The Resort Spa in the Himalayas
Responded 3 Mar 2020
Dear Guest, Thank you for sharing your kind feedback. It is wonderful to note your stay at The Manuallaya, Manali was comfortable and the team at the hotel helped you to enjoy the experience. Since you have mentioned that i was sitting with my " friends" and making staff work which delayed your order by 30 minutes, let me clarify that as General Manager i have to maintain certain business relations and have to entertain prospective clients. The fact of the matter is that your food was out of the menu and hence took time to be served. It would have been nice on your part to speak to me directly instead of venting out your frustration on this platform. Kindly be assured that we value all our guests and do not discriminate. Lastly, please accept my apologies if we have let down your expectations inadvertently. Warm regards, Puneet Bhambi General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
We have visited this hotel in first week of July. after reading a lot of reviews about the hotel here We were confused, but We thought to give a chance and below is our experience.
Pros: 1. Very good views from the resort. 2. A very good package for picnic available. If you are a honeymooner, you should try this package. They have a mountain top location surrounded with apple orchards, Its a perfect place to spend some quality time together away from the noise and crowd of the Manali city and other nearby famous destination. 3. When we have visited this property owner is also staying there, they are doing there best to fill the gaps. 4. They have a good kids play area, and pets.
Cons: 1. Service need to be improved, staff is good but seems to be overloaded with work(might be less staff due to covid-19 guidelines). 2. Room service should be available 24*7. 3. There is a miss in connection with customer, staff should be more trained to connect with customers. 4. Food quality is average, but menu need to be improved, variety needs to be added.
P.S. When we are staying there we see many visitors misbehaves with staff if there is something not inline of their expectations. Personally we don't like this behavior as in this Covid-19 time everyone is stressed. If you guys visiting any property and not able to find anything inline with your expectation just write a note to the owner/manager, do not scold the staff(they are also humans and facing more challenge as tourism is the badly effected sector by Covid-19).
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip:Â best views, good picnic spots in apple orchards
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Puneet Bhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas
Responded 27 Jul 2021
Dear Mr Anuj, It was a pleasure having you stay with us and I remember meeting you during your stay. I also recollect you mentioning some challenges which we resolved and we hope to welcome you again and now we have all our staff back which has streamlined our operations. Wishing you a great day !
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Whatever I say about this resort is less. Right from our arrival till our departure, everything was taken care of .We were not only given the best room with the best view of the snow capped mountains but had the bestest time at this resort and the food here was simply lip smacking and delicious, different cuisine with a lot of variation. It was always lovely to be greeted by the warm and always smiling staff and the GM and the owner who were always ready to help on one call . All hygiene standards were followed by the hotel due to the current situation and the room was clean and comfortable. I would like to thank the following people without whom our stay would be such a beautiful one. Mr Siddharth who did my reservation and took care of everything, the GM who helped us with a lovely room , Mr Ajesh at the front desk who was always just a call away and everyone at the housekeeping and Dinning place who made sure we had the best cuisine and a comfortable stay at Manuallya, Manali . You guys are the whole and soul of this place , who are always there for each and every guest on just a call away , always ready to help any time and any where. I wish you all the very best in everything always.
Thank you for not only pampering us but also for making our stay a beautiful and outstanding one with lots of good memories. Hope to visit you'll soon.
Thanking you Madhuri Thorawade
PS- I will highly recommend you resort to everyone and all my friends circle to come and stay at yours.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Puneet Bhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas
Responded 12 Mar 2021
Dear Ms. Madhuri, Thank you for rating us the best. It is a privilege for the hotel to have an ambassador in you. Your kind and genuine appreciation for the team is a big source of encouragement. I will share your comments with Sidharth, Ajesh and rest of the team. We at Manuallaya understand the value of our guests suggestions and our endeavor is to continuously add value activities and facilities that are enjoyed by them. We hope to have you again with us. Regards Puneet Bhambi General Manager
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Just for to start with, one of the most amazing resorts in Manali with all the facilities readily available. We went with families and stayed there for 8 nights. even a single day we were not made feel like a guest. The entire staff was amazing, friendly and very cooperative. For each day we had party every day and the service was exceptional. Mr. Bhambhi General Manager of the hotel was always present when ever needed and left no stone unturned to make our trip a memorable one. Shailja Kapoor, Karan, Chef Naresh, Food and beverage staff were always on their toes to make each day event a successful one. The hotel maintained its new normal standards with proper sanitization in each and every corner of the hotel. I recommend everyone to stay in ManuAllaya when visit Manali. Once again Thank you to entire ManuAllaya team for the entire cooperation.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip:Â The rooms are very spacious and well equipped with the facilities.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Puneet Bhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas
Responded 7 Oct 2020
Dear Guest, Thank you for sharing a review on your stay. It is wonderful to read that our service levels touched you and the team ensured that your stay was comfortable. Manali is certainly a year round destination now with each season showing the beauty of nature in its own enchanting ways. We hope to see you with us soon. Regards Puneet Bhambi General Manager
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This property is located about 2 kms from the mall road. It is a beautiful property. The rooms are very spacious and the bed size is big. We had the garden view room and each room had its own pvt green space with a swing. The washroom was spacious and they had a deep bath tub in the anthropomorphic which was great. Hot running water and central heater from 5pm to 9am. The staff was good and the 31 dec party had good food offering and music. Overall our stay was excellent and we will visit again.
The only thing to take care while booking
There is a helipad in the hotel and of your room is just below the helipad then there will be recurring noise of the helicopter. The hotel has amazing mountain view rooms. Try to book one of these.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip:Â Take rooms away from.helipad.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
An absolute gorgeous property with a beautiful scenic views of the snow mountains. Delicious food and Superb recommendations for sigh seeing at reasonable prices. Thank you to the owners who were there to make our stay even more memorable. Saurabh was extremely helpful and was always ready to help whenever we needed anything. Do ask the team regarding recommendations for eating dimsums which just close to the hotel. Want to thank the team at the hotel for making a stay a memorable one. The staff was very friendly and they took the utmost care in sanitisation in these challenging times. Will definite come back!
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Puneet Bhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas
Responded 18 Apr 2021
Dear Guest, Thank you for taking out time to give us feedback regarding your recent experience with us. We highly appreciate your positive comments about our team and services and are happy to note that you liked our hospitality. On behalf of our entire team we thank you for such inspirational feedback and look forward to welcome you again! Warm Regards, Puneet Bhambi General Manager
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Visiting Manali ? Nothing can be better than Manu Allaya Resort. In every sense of the word, spacious rooms ( a luxury in hills), extensive woodwork, flooring and carpets, Big Windows and a Balcony for divine views; its Nature and Luxury in total harmony. Lush gardens and lawns and large terrace for evening stroll amidst snow clad peaks & a visage of pristine pine forests. Overjoyed with picking Cherries from trees on ground floor garden. Coming from hustle and bustle of Mumbai, I couldn't ask for more. Alacrity in service, delicious food & clean room makes Manu Allaya, a best in class option at the stated price point.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My experience was excellent visiting the hotel with lovely garden maintained, fresh air and a view from the restaurant. The hotel was well maintained the staff members were in proper uniform and ready to help every person visiting the resort. The hotel is having a hot water swimming pool, gym, spa etc. The location of the resort was awesum and the room was clean but l want to say i have seen a resort where the owner is present in the all meals and interacting and guiding customer for visit in manali and handling the resort .
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip:Â All the room are good they equally take care of maintaining the room and premises of resort
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a 3 night stay at the cottage with family , no doubt the stay was nice , good ambience but the service was really pathetic . Even the food quality is below average.and the worst part was that ; when we asked them from just few crockery in our room they told for extra charges( i have traveled a lot but never seen any hotels or resorts for such services)
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Puneet Bhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas
Responded 27 Jul 2021
Dear Praveen, Sorry about your experience not being as per your expecatation. The cottages are built away from the main block to give it privacy and the average service time for F&B is about 30 - 45 min which are team informs the clients. We do not charge for crockery.
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There are more places to choose from in the Manali area.
PRICE RANGE
₹6,716 - ₹11,417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
manu allaya hotel manali
FORMERLY KNOWN AS
Ambassador Resort
LOCATION
IndiaHimachal PradeshKullu DistrictManali
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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