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Crowne Plaza Hotel Gurgaon

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#9 of 229 Hotels in Gurgaon
Certificate of Excellence
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Crowne Plaza Hotel Gurgaon
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768 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Gurgaon
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Showing 693: English reviews
Cardiff, United Kingdom
Reviewed 22 April 2015

The staff here are superb, so friendly and welcoming every time I visit. Some of the names I remember are Prakesh and Arun? I may have the spelling wrong and the superb service is not exclusive to them as all the staff make you feel special. The restaurants are great as well as the pool and gym facilities.

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Helpful?
3Thank Ceri A
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings and thank you for your lovely compliments for our hotel and the team. A true testament of our efforts and our success comes from our guests, and your words of appreciation motivate us immensely. We look forward to your return. Prakash and Arun convey their deepest appreciation for remembering them and their service, and I am surely...

Edinburgh, United Kingdom
Reviewed 22 April 2015

I spent three days in this hotel on a business trip and thoroughly enjoyed it. The staff are unbelievably polite and nothing is too much trouble for them. This makes you feel very comfortable. The rooms are a good size with very powerful air-conditioning (great at this time of year). The beds are comfortable and the rooms well equipped. The...

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Helpful?
3Thank Bunkle
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Greetings! Thank you for your words of praise and appreciation. Your detailed and incisive comments about our hotel and services are sure to encourage more guests to choose our hotel for their stays. We thank you for that. We hope to welcome you back with the same warmth and efficiency that you have experienced at our hotel. Regards...

Leicester, United Kingdom
Reviewed 20 April 2015

this is the best hotel i have stayed in India. the staff are just brilliant whether he be bar staff or room service or manager. i would like to convey my thanks to all the people working here. i am staying here for 7 weeks for my company based in the UK.i would like to give special mention to prakash...

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Helpful?
1Thank narenski
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Greetings! We thank you for your kind words of appreciation and encouragement to our team. Taking precious time off to write about your experience and compliment Prakash and Anand is indeed very encouraging. They are both thrilled and convey their appreciation. We look forward to ensure that you continue to have a great stay with us always. Regards...

Kansas City, Missouri
Reviewed 17 April 2015

Stayed 3 nights, 7th floor room, overlooking pool. Room was very updated, clean and functional, including international electrical outlets and a Bose stereo / clock. Very secure property and a great location for my business meetings in Gurgaon area and convenient (as possible in Delhi area) for the airport - approximately 35 minutes @ 8PM. Nice gym, although a bit...

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Helpful?
1Thank Gibbyup
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Greetings! Thank you for taking precious time and providing us with your feedback and your appreciation of our team. We assure you that we will continue to strive for excellence in our service standards and live up to the high standards of service that our guests have come to expect of us. We hope you will return soon....

Bengaluru, India
Reviewed 17 April 2015

Great service and ambience. Customer satisfaction is their main motto here and you are given real importance if you are platinum IHG member. Staff attitude is excellent. We had breakfast buffet there and it was good.

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Helpful?
2Thank Arpita_Huddat
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! It is indeed heartening to see your lovely comments about our hotel and more importantly for my team. It makes me immensely proud. We assure you that we will continue to work hard to ensure a delightful stay for you always. To us, our IHG Reward members are immensely important. We hope to see you soon. Regards...

Bengaluru, India
Reviewed 16 April 2015

Great Stay, the rooms are engineered for sheer luxury, the furniture, bed each boasts the elegance. The courteous staff would make you feel privileged. The lobby restaurant, GYM, Swimming Pool all fantastic.

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Helpful?
1Thank nmenon74
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings and a big THANK YOU for your wonderful comments about our hotel and the team. Truly inspiring for us to work towards greater heights and higher levels of guest delight. We look forward to your return soon. Regards Arindam Kunar, General Manager

Frankfurt, Germany
Reviewed 15 April 2015

Here the customer satisfaction is in focus in this very well serviced and facilitated hotel. The staff atitude is excellent, cleaned rooms, very good restaurants, staying here is a pleasure. Thanks to all the staff and particulary to Arun B for the services, their smiling and supports. A hotel to be recommended if you are visiting Delhi or Gurgaon.

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Helpful?
3Thank Sekou D
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for your lovely words of praise and such appreciation means a lot to us. Arun sends his deepest appreciation for recognizing his efforts. We assure you that we will continue to work hard to ensure a great stay every time you choose to stay with us. Do visit us soon. Regards Arindam Kunar, General Manager

Bengaluru, India
Reviewed 15 April 2015

- Excellent customer service. - Wildfire - amazing restaurant, Brazilian style - Very friendly staff (They generally upgrade me to executive suite because of my IHG platinum status :-) - Proximity to the airport

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Helpful?
1Thank PTSBLR
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for your kind words of appreciation and recognition for my team. I have communicated your views to the team and they are thrilled. I also thank you for being a IHG Reward member, and your platinum status is really important for us. My team and I will continue to do our best to ensure a...

Bengaluru, India
Reviewed 15 April 2015

This was my first stay there . I had a very pleasant experience . I had business and pleasure trip . My family joined at the end of the business trip . They enjoyed the stay . Club /Lounge experience and invite for a Cocktail evening was pleasant too .

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Helpful?
2Thank YELKAY163
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! Thank you for taking precious time to write about your experience at our hotel and the compliments to the team. We are glad you enjoyed your stay and hope that you will continue to choose to stay with us on your future visits to Gurgaon. Should there be anything at all that can make your stay a...

Rome, Italy
Reviewed 12 April 2015 via mobile

Legendary customer service, very kind and caring staff, good restaurant and bar and high quality amenities and facilities. If you are going to visit Delhi you cannot miss this place. From all the staff I'd like to praise Mr. Prakash, who's been excellently supportive, smiling and really customer oriented. Well done guys!

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Helpful?
3Thank Letmeleadtheway
ArindamKunar, General Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest Greetings! So wonderful to see your comments, and my team and I are really thrilled. I did speak to Prakash and he is grateful for remembering him and his service. No doubt he is one of our STARS! We hope to see you back soon, and assure you of our continued best service standards. Regards Arindam Kunar, General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 

Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurgaon 122001, India
Region: India > Haryana > Gurgaon
Price Range: ₹ 7,144 - ₹ 18,265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza
Hotel Style:
#6 Business Hotel in Gurgaon
#7 Spa Hotel in Gurgaon
#9 Luxury Hotel in Gurgaon
#13 Romantic Hotel in Gurgaon
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Gurgaon staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Gurgaon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I really dont think it matters but guess higher the better for view of something more than the grounds (which are very well kept)”
 of 5 bubbles 9Rich, 18 Oct 2016 | Read review
“Get rooms on a higher floor and if possible facing the pool”
 of 5 bubbles travelbytez, 1 Oct 2016 | Read review
“We stayed in 5th floor in which you get enough view of high rise building.”
 of 5 bubbles MsScorpion, 15 Sep 2016 | Read review
“Every floor ,hotel have the corner suites with spacious in the end of the each floor so it is very quite,”
 of 5 bubbles Antonyyam97, 1 Sep 2016 | Read review
“The rooms towards pool area are more quite, however, the area itself is quite by its location anyway”
 of 5 bubbles wow989, 31 Aug 2016 | Read review
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