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Crowne Plaza Hotel Gurgaon

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Crowne Plaza Hotel Gurgaon
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791 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Gurgaon
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Showing 709: English reviews
Gurgaon
Reviewed 6 August 2015

Stayed at the Crowne Plaza for a day - the check-in was smooth and room was good. All basic necessities were present and the bathrooms were clean. I went to the Restaurant (Cafe G) for Dinner and found lots to be wanting. First of all, there was renovation going on in the restaurant while it was serving dinner at peak...

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Helpful?
1Thank heymohit
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Valued Guest, Thank you for taking the time in posting a review about our property on TripAdvisor. We are very pleased to know that you had an effortless check-in experience and glad you found our rooms clean. On the other hand, we apologize for any inconvenience your restaurant experience may have caused you. We have taken note of your...

Reviewed 5 August 2015

Great Rooms,Service Food,Connectivity (Wi Fi)..what else you need when you are away on a business travel..Enjoyed my short stay in this hotel. Looking forward to my next trip to Gurgaon... Thanks Crown Plaza Gurgaon !

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Helpful?
Thank Avinash P
Vijayawada, India
Reviewed 8 July 2015

I definitely vote a 5 star for this property which is just outstanding May be i am a little biased coz i m stumped by the room up gradation from regular to a suite room. Also during my stay i have observed that the staff treated each and every guest as their own I would rate food also a five...

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Helpful?
Thank Prasanth M
New Delhi, India
Reviewed 4 July 2015

This hotel is located adjacent to the Delhi Jaipur H.W and is easily accessible from Exit 7 from While coming from Delhi. Now a days as the toll plaza is gone , it hardly takes 20 min to reach from airport to hotel. The hotel has large business meeting floors which can cater to large gatherings of more than 100...

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Thank Unni2006
Reviewed 2 July 2015 via mobile

Excellent service excellent employer by Prakash and Arun I am very much happy from his service I will visit again it's really nice hotel And nice location very convenient for business trip and for travel for every thing very good view for hotel top room so I suggest please stay 7 flor 7004

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Helpful?
Thank Suman S
Reviewed 30 June 2015

I was on my business trip and was checking in at 11pm . To my utter surprise the room was not ready. How can a hotel which has taken your booking is not responsible enough to keep the room ready at midnight ???? More so I had to go to these morons every 20 mins to check whether they have...

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Helpful?
Thank Mukesh A
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Mukesh A, Thank you very much for taking the time to share your comments online. We always strive to provide world-class accommodations and outstanding guest experiences, however, on this occasion we apologize your stay was not as comfortable as it could have been due to the type of service received particularly with the preparation of the room which caused...

New Delhi, India
Reviewed 30 June 2015

We stayed in this hotel on a weekend.me n my daughter are both working people.Hence we wanted to relaxe on a weekend.Hotel is very neat n clean. staff is curtious n helpful.Chef Yasin makes lovely cakes.Buffet breakfast had a large spread.Spa n pool are good.massages were done by experts n were excellent.Sector 29 has a great option of variety restaurants...

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Thank kundra
Singapore, Singapore
Reviewed 25 June 2015

The rooms are spacious and well equipped for business traveler. I enjoyed my stay and the staff are helpful. The check in and check out process were smooth. There were some misses in their service when I visited their restaurants but they were quick to correct it.

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Thank NaikV
Singapore
Reviewed 15 June 2015

First and foremost five stars for the sleep quality. No issue with the bed, room temperature, or pillows, blankets. So pretty decent place. Location is good and close to my destination so no complaints at all. Now coming to the point on why the two stars gone - not so good infrastructure. Be it the power which goes off periodically...

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Helpful?
1Thank srikrishnak
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Gurgaon, responded to this review

Dear srikrishnak, We would like to express our gratitude for your honest review and for staying with us. We are happy to hear that you appreciated our location and our comfortable rooms. While we are happy with your kind comments, we would like to apologize for the failing to exceed your expectations with regards to our electrical and Wi-fi connections....

Halifax Canada
Reviewed 10 June 2015

Most importantly - I slept well (quiet, dark and cool enough). Musty air (not sure they ever clean A/C vents) - but that is almost everywhere in Greater Delhi I have been. Good soap/shampoo products. Some of the best Indian food I have had at the buffet. Nice bar area - though they could read the 'small crowd' better (we...

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Helpful?
Thank Marie B
ShuvenduBanerjee, Director of Sales at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest We deeply regret the inconvenience caused to you during your last visit to Crowne Plaza Gurgaon. We have taken your feedback into account with utmost seriousness. I appreciate that you are expressive about your feedback, which has given us more insight. This is certainly not our general operating standards. I have personally taken it up with the team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 

Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurugram (Gurgaon)
Price Range: ₹ 7,642 - ₹ 18,635 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza
Hotel Style:
#6 Business Hotel in Gurugram (Gurgaon)
#9 Spa Hotel in Gurugram (Gurgaon)
#10 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Gurgaon staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Gurgaon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quieter rooms, overall pleasant stay”
 of 5 bubbles Somesh1g, 8 Jan 2017 | Read review
“Pool view rooms.”
 of 5 bubbles ChetanU, 31 Dec 2016 | Read review
“I really dont think it matters but guess higher the better for view of something more than the grounds (which are very well kept)”
 of 5 bubbles 9Rich, 18 Oct 2016 | Read review
“Get rooms on a higher floor and if possible facing the pool”
 of 5 bubbles travelbytez, 1 Oct 2016 | Read review
“We stayed in 5th floor in which you get enough view of high rise building.”
 of 5 bubbles MsScorpion, 15 Sep 2016 | Read review
5 of 5