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Number 1 M G Road Sector 29, New Delhi NCR, Gurugram (Gurgaon) 122002 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1163)
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Panoramas (8)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 09/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Gurgaon, New Delhi
Updated 09/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 995 in Gurugram (Gurgaon)
Location
Cleanliness
Service
Value
Travellers' Choice
The Westin Gurgaon, New Delhi, a sprawling 313 room hotel, is strategically located in the heart of millennium city – MG Road, Gurgaon. We're just 25 minutes from the New Delhi Indira Gandhi International Airport. The Hotel brings a fresh, new lifestyle experience to the city, surrounded by upscale shopping malls, entertainment hubs, multiplexes and commercial offices making it an ideal choice for both business and leisure. Its distinct architectural design reflects clutter free spaces laying strong emphasis on openness, natural lighting; reinforcing environmental friendly practices. While retaining the impeccable services, we offer seven different dining venues to satisfy even the most discriminating of palates. Our on-site restaurants offer everything from a casual breakfast buffet to traditional Italian favorites to the flavors of Asia, including Indian, Chinese, Thai and Japanese cuisine. Sip on sophisticated cocktails after work or grab a bite poolside at Splash. Whatever you're in the mood for, find a world of tastes right here at our hotel. Embrace wellness at The Heavenly Spa by Westin that is known for its rejuvenating treatments and therapies or re-gear energy at our signature WestinWORKOUT® Fitness Studio. Westin emphasizes on personal renewal and innovative signature services worldwide.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Public wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Hindi
Hotel links
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Location

Full view
81Good for walkers
Grade: 81 out of 100
89Restaurantswithin 1 km
2Attractionswithin 1 km
2545Reviews6Q+A100Room tips
Traveller rating
  • 1,751
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  • 91
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Popular mentions
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Most Recent
Siddhant wrote a review 12 May
New Delhi, India1 contribution
We have stayed for a day here amazing service, ambience and experience. I will like to specially call out Sandeep's name here for his himble and supportive service. He is one of the best Hoteliers I have met.
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Date of stay: May 2022Trip type: Travelled
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Shreyasi wrote a review 12 May
4 contributions1 helpful vote
Food was delectable and packed well. Still feel the portion size could have been better. Even clubbing desserts with the cuisine should be done in a way that it can be recognised as to which packet it has come with, rather than packing them completely seperate, while delivering bulk orders. Will order again!
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Date of stay: May 2022Trip type: Travelled
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Kevin S wrote a review 10 May
2 contributions
Depak, manager of housekeeping was super kind and attentive. He ensured my room was kept tidy and amenities replenished. I will stay at this Westin for all my business visits in future. The entire staff is helpful and courteous.
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Date of stay: May 2022Trip type: Travelled
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Raj Makhija wrote a review 6 May
New Delhi, India13 contributions13 helpful votes
It was a Great Sunday Visit. Yogesh Rawat Showed us around. Amazing Place and Super Hospitality. Yogesh is a Wonderful Guy. Thank you ! Showed around the Buffet Set up and Coffe Shop in the Lobby. We had a great time and will visit again very soon.
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Date of stay: May 2022
Value
Service
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Response from Rahul Puri, General Manager at The Westin Gurgaon, New Delhi
Responded 6 days ago
Dear makhijaraj, Renewed Greetings from The Westin Gurgaon, New Delhi! Thank you for choosing to dine with us, and appreciate you taking out time to review us. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We are elated that the same was achieved during your visit. Your commendations for our team have been shared and received with much gratitude. It was a pleasure serving you and we look forward to welcoming you soon again. Be Inspired. Be Renewed. Warm Regards, Rahul Puri Multi Property General Manager
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ritu s wrote a review 1 May
21 contributions21 helpful votes
Check in pathetic, hospitality pathetic, duty manager and Mayandeep rude to the core..luggage not received even after 2 hours of check in ..had club access and asked for complementary tea and snacks..was billed a good amount of Rs 2500 for petty cold sandwiches which arrived after 1 hr..flies all around the place..would never recommend to anyone…worst experience in this hotel though it used to be good once upon a time …not worth the visit..highly disappointing
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Response from Rahul Puri, General Manager at The Westin Gurgaon, New Delhi
Responded 1 week ago
Dear ritus626, Renewed Greetings from The Westin Gurgaon, New Delhi! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Rahul Puri Multi Property General Manager
Read more
Deepti Seghal wrote a review Apr 2022
Pune, India12 contributions2 helpful votes
We visited the hotel last weekend for family lunch at Prego. Awesome food 😋. We really like the fragrance at the reception desk. We checked with reception and they had mentioned it's White Tea. I need to know if we can purchase it from your hotel for our personal (home/office) use?
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Response from Rahul Puri, General Manager at The Westin Gurgaon, New Delhi
Responded 1 week ago
Dear 638Deps, Renewed Greetings from The Westin Gurgaon, New Delhi! Thank you for choosing to dine with us at Prego and we appreciate you taking out time to review us. We take immense pride in our culinary offerings at the hotel and are elated to note that same was to your liking. Your appreciation for the food, service standards and the hospitality of our team makes all our efforts worthwhile; we are glad that the team created a memorable experience for you. We are also glad to note that you liked the our signature White Tea fragrance, the soothing scent and nourishing properties of which promote your best self. Unfortunately we regret that it is not available for retail sale at the hotel. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon. Be Inspired. Be Renewed. Warm Regards, Rahul Puri Multi Property General Manager
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Anil S wrote a review Apr 2022
Singapore, Singapore4 contributions
Had a great stay, this is my third or fourth stay at the property. Overtime the newness is steadlily whittling down not for lack of maintenance but passage of time but significantly upticked by the people. Faisan in the lounge or Abhishek in Prego or Ming in EEST to name a few, the reception team were friendly and truly interested in ensuring a great experience. Breakfast spread is excellent, Rooms are fresh, harder pillows on demand. One thing that nettles is use of plastic bottle for water. Wish there were refillable bottles.
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Date of stay: April 2022Trip type: Travelled
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Response from Rahul Puri, General Manager at The Westin Gurgaon, New Delhi
Responded 1 week ago
Dear Anil669, Renewed Greetings from The Westin Gurgaon, New Delhi! Thank you for choosing to stay with us, we value your patronage and appreciate you taking out time to review us. We are delighted to read that our ambience, service standards, food and beverage offerings and hospitality exceeded your expectations and that you enjoyed a seamless experience with us. We look forward to many more opportunities to be of service, and hope to see you again soon. Be Inspired. Be Renewed. Warm Regards, Rahul Puri Multi Property General Manager
Read more
Sunil T wrote a review Apr 2022
1 contribution
We are pleased to say that our event at your facility has been excellent and has surpassed all our expectations. The whole staff was very wonderful and catered to our every need. The room was impeccably clean and all the facilities in conference hall were in perfect working order. We could see from day one that the hotel service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. Thank you especially for being aware of our requirements. Thanks again to the team, Ms. Snigdha Tripathi, Mr. Rajdeep Singh Jadoun, Mr. Pawan Kumar, Mr. Rahul, Mr. Dinkar, Mr. Bhuvan & every staff member, whoever made our stay a good time, comforting and secure.
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Date of stay: April 2022
Value
Service
Sleep Quality
Trip type: Travelled
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Response from Rahul Puri, General Manager at The Westin Gurgaon, New Delhi
Responded 1 week ago
Dear 70sunilt, Renewed Greetings from The Westin Gurgaon, New Delhi! Thank you for choosing us for your event and we appreciate you taking out time to review us. We are delighted to read that our service standards, food and beverage offerings and hospitality exceeded your expectations and that you enjoyed a seamless experience with us. We look forward to many more opportunities to be of service, and hope to see you again soon. Be Inspired. Be Renewed. Warm Regards, Rahul Puri Multi Property General Manager
Read more
Shee D wrote a review Apr 2022
1 contribution
Sadly my second and last visit to this boring shoddy and very very bad Asian restaurant Eest. Flavour and freshness in the food is as much missing in this restaurant as warmth from the service. The food as stale and not fresh, and the staff least interested. The Japanese food is a joke, badly rolled sushi, watery curry- nothing great. The chinese food was oily and avaerage, you can get same or even better food at other joints in the area for lower price, then why come to a hotel? Only thing they want to do is sell expensive beverages. Take a reality check - I will buy what I want to drink and not because you tell me 10 times. Highly disappointed. I gave them a second chance and they made me regret it.
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from Rahul Puri, General Manager at The Westin Gurgaon, New Delhi
Responded 2 weeks ago
Dear Guest, Renewed Greetings from The Westin Gurgaon, New Delhi! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Rahul Puri Multi Property General Manager
Read more
Jetter09 wrote a review Apr 2022
1 contribution
We have stayed with this property before in November of 2019 and had a decent experience. This time however the experience was horrendous. Everything about the hotel is utterly underwhelming. It's a rip off. Room was not cleaned properly found fungus inside the tea kettle. Tasteless breakfast with most dishes repeated. The food was mediocre at best, most of the restaurant staff was under trained and had no idea how to properly treat guests. Asked for complain form upon checkout and they said mail your feedback. Asked to speak to the GM apparently he doesn’t speak to guests. Don't think this place will survive for long. With so many lovely luxurious hotels in Gurgaon - skip this one. Nothing here is worth talking about.
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Date of stay: April 2022Trip type: Travelled
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Response from Rahul Puri, General Manager at The Westin Gurgaon, New Delhi
Responded 2 weeks ago
Dear Guest, Renewed Greetings from The Westin Gurgaon, New Delhi! Thank you for sharing your feedback with us as it is imperative for our growth. It is our continuous endeavor to offer our patrons with an exquisite experience, and we sincerely regret that our services fell short of your expectations on your recent stay with us. Your feedback has been discussed internally, and all of us are committed to effectively addressing your concerns. We hope you understand that your last experience is not reflective of the usual norm at our hotel. We will be grateful to you for giving us another opportunity of welcoming you back and look forward to hosting you for an elevated experience. Be Inspired. Be Renewed. Warm Regards Rahul Puri Multi Property General Manager
Read more
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PRICE RANGE
$158 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin gurgaon, new delhi hotel gurgaon
LOCATION
IndiaHaryanaGurgaon DistrictGurugram (Gurgaon)
NUMBER OF ROOMS
313
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Frequently Asked Questions about The Westin Gurgaon, New Delhi
Which popular attractions are close to The Westin Gurgaon, New Delhi?
Nearby attractions include The Hidden Hour (1.1 km), Kingdom of Dreams (1.1 km), and Leisure Valley Park (1.1 km).
What are some of the property amenities at The Westin Gurgaon, New Delhi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Gurgaon, New Delhi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Gurgaon, New Delhi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Gurgaon, New Delhi?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Westin Gurgaon, New Delhi?
Conveniently located restaurants include Seasonal Tastes, EEST - The Westin Gurgaon, and Prego - The Westin Gurgaon.
Are there opportunities to exercise at The Westin Gurgaon, New Delhi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Westin Gurgaon, New Delhi have airport transportation?
Yes, The Westin Gurgaon, New Delhi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Gurgaon, New Delhi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Gurgaon, New Delhi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Gurgaon, New Delhi?
The staff speaks multiple languages, including English and Hindi.