The amazing tradition of outstanding warm family oriented service continues in this Hyatt Regency. The service from the start has been warm , friendly and professional – a hall mark of the hyatt way. I have been delighted not only by the amazing group of Chefs led by Mr Gopi, but also members from the front desk, front door, concierge, and main restaurant. There are some real stars here • Front door – Shankarji & Jeetuji are just the nicest and most polite door men – they greet you with the most amazing smile ! its imprinted on my brain and hard to forget ! What lovely men • Front office – Diksha and Ishant interact with their guests in a way that puts them at ease; they both know how to deliver warm, friendly 5 star service and excel at their trade. Both are an absolute delight to interact with. • Lounge - Manab – love that guy. Sincere, genuine and so polite – you re drawn to his service ! • Kitchen - Breakfast and evening dinner service is off the chart ! the amazing array of cuisine prepared to such a high standard. I have very high standards and they were all met or exceeded…. The quality and craft speaks for itself. Hats to Chef Gopi, Chef Pulen, Chef Mahindra (makes the best chicken tikka – my all time favourite !, Chef Sumit and more just keep on delivering the best cuisine hands down ! • Kitchen - I also wanted to call out the service from a number of the service staff in the absence of a Restaurant Manager (on leave currently) . I felt Deepak and Anoop were the restaurant managers ! I only found out this evening they aren’t and the official restaurant manager is on leave. A real testament to their passion, courage and commitment to the Hyatt brand !. They always made me feel at home in the Kitchen. I never felt alone (I am travelling alone on business in Gurgaon) . I will miss then especially when I leave. So the following Hyatt Stars should also deserve recognition for their outstanding efforts . Deepak Sikarwas / Anoop Awarthi / Nadeem / Aoshjot / Arjun (made the best fresh Lime / Soda) and Anas Varun is also an excellent host and knows how to delight his Guests Quality of the food and options would spoil any diet. Just couldn't fault anything.....delighted with the experience. …
Hotel Hyatt Regency Gurgaon located at such a beautifyl place on the first day i met Mr Bhuwan very nice guys iam thinking that someone also with him for group handling group but hem I heared about him I impreesed the way he is working he was the youngest man I have seen in the hotel the way he is handle the check in and all are so smoothly .I would also like to thank Ms.Papiha, Nvnita ,Bal Kishan,Himanshu,Sajal ,Vijay,Aman,Jitu ,Shankar and special thanks to Airport team Shobha and Virendra .. I really like the service and rooms of this property i will definately visit again
Excellent hotel with delicious food of all cuisines.Amazing Staff around. It was my pleasure to be in such class hotel. All chefs were very kind. Hope to come here again Executive chef gopi Chef abhay Chef amit Chinese Chef Mahindra Chef swarmed Mukherjee Chef prawyn. Recommend everyone to be there and enjoy their food.
Over priced brunch with no less option and limited service… staff with no I can’t attitude… value for money is not there. Pre covid had a great brunch option avail now the food & service quality both have gone down tremendously… can’t believe it is the same Hyatt and service standards. We have wave hand and ask for Service’s rather than been attentive to the table… chef in the food area without mask food quality was not as the standard and money spent for. City has many brunch option but you guys need to improve a lot from the service to food. Restaurant service & anticipation is missing a lot. I had a bad experience today during the brunch
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing