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4.0
#160 of 412 hotels in Gurugram (Gurgaon)
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Imperial Park - Hotel & Banquet is a Boutique Property of 20 rooms, walking distance from the HUDA City Centre Metro Station. It also has a spacious & well designed Banquet to hold Conferences, Trainings & Functions with ample of parking space. It is walking distance from Fortis Hospital, Sector 44, Unitech Cyber Park and ideal for Business travellers or medical tourists. Being close to Appu Ghar and Kingdom of Dreams it is an excellent stay option for leisure travellers as well. Needless to say, location is just a default advantage for our guests. More importantly the aim is to provide a comfortable, relaxing and pleasant stay to each business traveller and all aspects for the same are attended to. There are multiple types of rooms available along with varied occupancy structures: 1.Economy Room 2.Deluxe Rooms 3.Deluxe Room with Wet Pantry 4.Family Room with Kitchen on Quadruple Occupancy 5.Family Room without Kitchen on Quadruple Occupancy Long Stay Rooms 1.Rooms on Single / Double / Triple / Quadruple Sharing on monthly rent Banquet Space For 1.Parties & Functions 2.Conferences, Workshops, Trainings 3. Events & Exhibitions Hotel Imperial Park was founded by Chandrika Sultania with the mission to provide safe, pleasant & comfortable stay options to especially women travellers... be it the corporate office goer, the leisure wanderer, the pilgrimage seeker or the college goer. Her vision is to empower women to travel without fear by providing them safe boutique hotels to stay across the country. The endeavour is and shall ever be to serve comfort and smiles, to make each stay an experience in hospitality.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Languages Spoken
English, Hindi
Location
1795 Netaji Subhash Marg Sector 45, Gurugram (Gurgaon) 122003 India
Hotel Imperial Park
22 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Good location, testy food, the roos was cleaned and neatly maintained. Value for money. Staff was very supportive. Its walking distance from HUDA city center metro station. The only one thing I missed, my room was not having window.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHANDRIKA S, Owner at Hotel Imperial Park
Responded 29 Mar 2020
Dear Prashant Greetings from Imperial Park... We are delighted that you had a pleasant & relaxing stay at Hotel imperial Park and appreciate your review. Next time we shall ensure that you have City View Deluxe Room along with a balcony.
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The staff is very friendly and helpful. Great service as well. Would definitely come and stay here. Budget friendly and great value for money. They pay attention to minor details and assist customers to a great extent.
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Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHANDRIKA S, Owner at Hotel Imperial Park
Responded 30 Mar 2020
Dear Nivan Greetings from Hotel Imperial Park... I am super glad that you had a comfortable & memorable stay at Hotel Imperial Park. Yes, we love to take special care of our guests by attending to minor details as you have correctly mentioned...this is what the service industry is all about!!! I am delighted that you reviewed us and eagerly look forward to your next visit to the property. Best Regards, Chandrika Sultania
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The reason why it I chose this hotel was because it is next to the metro station (HUDA city centre). Room was neat and clean and the staff was courteous enough in helping me arrange a cab to my office. It is definitely a budget hotel but a good one at that.
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Date of stay: May 2016
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chandrika S, Owner at Hotel Imperial Park
Responded 15 Aug 2017
Dear Mr Kulbhushan, Greetings from Imperial Park! We are delighted that you had a pleasant stay at our property. We take this opportunity to welcome you to another visit at Imperial Park. We have revamped considerably since your last stay and our eager to make you experience a great stay... Looking forward... Best Regards, Chandrika Sultania
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Staff was unpolite, food was rubbish, Reception was uncooperative and rude upon complaint. Highly unrecommended. Reception even fought us. No parking and also small rooms compared to other hotels in the area.
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Date of stay: October 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHANDRIKA S, Owner at Hotel Imperial Park
Responded 29 Mar 2020
Dear Paawan Greetings from Hotel Imperial Park... My sincere apologies that your stay at Imperial Park did not go as expected. I would request you to reach out to me on chandrika@imperialparkhotels.com and I shall definitely look at resolving. Best Regards Chandrika Sultania
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Yes I was stuck and hence had to take this hotel for a couple of days.extremely Budget in nature. for what you pay the foods and room can be forgiven.
Positive The place has WiFi It is close to the metro station
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Date of stay: November 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chandrika S, Owner at Hotel Imperial Park
Responded 15 Aug 2017
Dear Gautam Greetings from Imperial Park! We sincerely appreciate your review and always look forward to constructive feedback. Meanwhile we have revamped recently and look forward to a visit from you. Our endeavour is to make each stay a comfortable and pleasant experience for our valuable guests. Best Regards, Chandrika Sultania
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This is an inexpensive place and suitable for travellers who would like to make their trip worthwhile with good food and lodging. I personally would suggest them to visit this property and try it out. Lovely ambience and very helpful staff. Walking distance from city center metro station!
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Date of stay: February 2016
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chandrika S, Owner at Hotel Imperial Park
Responded 15 Aug 2017
Dear Sir Greetings from Imperial Park! We sincerely acknowledge your warm review of our property and look forward to your next visit. We have revemped considerably in the recent months and are eager that you witness these changes. Looking forward... Best Regards, Chandrika Sultania
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I stayed at the hotel for little over a month. I was new to the city but please read below my detailed experiences: 1. The reception staff namely Mr. Deepak and Ms. Devika are very hospitable and friendly. 2. The housekeeping staff are very helpful as well especially Mr. Morris. 3. However it is a complete contrast when it comes to the OWNER HERSELF. SHE IS EXTREMELY ARROGANT AND RUDE. Something which can never coexist with hospitality. She would much rather prefer playing loud music in the lobby for “ambience” OVER CUSTOMER COMFORT even when the loudspeaker is outside guest room. I was staying in room 002. The owners response is that at ground floor you should “expect disturbance” and that the music speaker is mandatory such that she doesn’t care for customer comfort. 4. I travel and stay at 5 and 7 star hotels for a living. It was unfortunate that I had to spend time at this hotel where the staff themselves are very scared of the owner. 5. Lastly it is a “love” hotel, you will mostly find couples coming there to rent rooms for a few hours for personal time (this is fyi only) The air conditioners all are poor, old,rented units. The TVs are mostly have expired set top boxes. I personally have experienced drunk customers making a hue and cry in the lobby at 03:30 am. To which again the owner response “ we get all kinds of guests” so basically she doesn’t care. In summary, the staff of the hotel is very accommodating, the clientele is very shady and the owner herself is delusional in regards to the quality of the hotel stay provided and has no consideration towards guests who might be resting or sleeping or napping, all she worries about is the “AMBIENCE”. P.S. you will find multiple hotels down the road for marginally more tariff with way better services. I wish everyone a pleasant stay in gurgaon.
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Date of stay: October 2021Trip type: Travelled on business
Room Tip:There are plenty of better hotels few hundred metres down the same road. They will provide way...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My phone got stolen from my room and nobody was found responsible.Worst service ever the guys don't know any customer service at all. No good food options either. Breakfast was not good either with very limited options.Dont go for it
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHANDRIKA S, Owner at Hotel Imperial Park
Responded 29 Mar 2020
Dear Sanjeev My sincere apologies that the property did not meet upto your expectations and I deeply regret the behaviour of the staff. Can I request you to mail me the details on chandrika@imperialparkhotels.com pertaining to this stay and I shall look into the matter. I look forward to hearing from you... Regards Chandrika Sultania
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Experience was one of the best till now in all my journeys. Staff members are so positive that it felt like home, such great persons to take care of you. If you are visiting Gurgaon and want a pleasant stay, I would recommend you to stay in Imperial park.
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Date of stay: February 2019
Value
Rooms
Service
Trip type: Travelled with friends
Room Tip:Quitier floors and open space for chit chat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHANDRIKA S, Owner at Hotel Imperial Park
Responded 29 Mar 2020
Dear Rajatdeep It was an absolute pleasure to have you stay at Hotel Imperial Park and we eagerly await your next visit. Regards Chandrika Sultania
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Too Costly or was fooled - Paid 4000 per night for room. Went for direct payment instead of using booking apps like tripAdvisor or Trivago. Too costly for the quality of room and service. Paid around same for a 4 start hotel (Park inn civil line Gurugram) and services were uncomparable.
Room Service - Service was ordinary. Nothing that can be highlighted or be happy about. They even forgot one of my room orders.
Food - Very bad quality. My veg biryani had FLY in it, which was nicely fried along with the food. When showed to the manager I got an apology in response.
Overall - very ordinary. Not at all worth the money i paid. I might have been fooled.
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Date of stay: July 2018
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHANDRIKA S, Owner at Hotel Imperial Park
Responded 29 Mar 2020
Dear Sanjeev Greetings from Hotel Imperial Park... My sincere apologies that your stay at Imperial Park did not match up to your expectations and I regret it immensely. I would request you to reach out to me on chandrika@imperialparkhotels.com and I would look at offering a resolution. Best Regards Chandrika Sultania
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Gurugram (Gurgaon) area.
PRICE RANGE
₹1,842 - ₹2,512 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Imperial Park by Emblem
LOCATION
IndiaHaryanaGurgaon DistrictGurugram (Gurgaon)
NUMBER OF ROOMS
20
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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