I had the pleasure of staying at the hotel for 5 days. Great, personalised service, and the housekeeping professional, Mandeep even noticed I had a lot of books with me, and got me a bookmark. Excellent
What a great venue and great staff. Food was delicious, staff was A+. It provides that respite from the Delhi heat and activity. Great place to have meetings, or just relax. Amaranta was very good fine dining. 360 cafe has a wide variety and solves many cravings. Spa was great, gym did the job. Room service A_.
It is a well maintained urban and modern property where service with a smile reigns supreme. From the concierge to the housekeeping staff, everyone is warm and eager to help! Loved the hotel pool.. great place to hang while pool side staff takes care of drinks and snacks! Being able to walk from The Oberoi to Trident (in the same larger compound) for a more resort type vibe is a bonus! Even their regular category room is lovely, spacious and modern. The bathroom is fabulous. The breakfast buffet is among the best I’ve ever had.. very thoughtfully curated extensive menu to cater to a variety of tastes. Every single thing I had tasted amazing! In-room dining is pricy, but feels justified since it all tasted sublime.. like fine dining in the comfort of your room! Highly Recommend this hotel!…
Loved my stay at the Oberoi. From the extremely spacious room, great food at ThreeSixtyOne degree, to the kind and gracious staff - everything was perfect. It was a idyllic weekend city getaway, and we feel like Oberoi loyalists after this stay! Best wishes to the team.
Undoubtedly a 5 star experience. Nothing is difficult for the team, right from airport pick up and drop offs to last minute booking in their business centres for my last minute conferences. Highly recommend them and the service is consistent across all their venues.
Even when Oberois miss expectations, they are a cut above the rest. This one is no exception. Maybe a city hotel, catering to business travellers, so not as attentive as say the Amarvilas etc. Once issues were highlighted to staff, they went out of their way to rectify (from items we were promised but not delivered to erroneous billing). Breakfast was amazing, and a well run ship. Never had dinner there since we kept going out. Your pool area could do a lot better (small bird feathers in the pool) and some smells. Rooms were well maintained. Booked a package via Luxury Escapes. We are assigned a lousy vehicle by the Oberoi and now stuck with it for the next 6 days (visiting other properties). Will post pics of the car if I can edit this review later. I have a medical issue and tried to make requests earlier for a larger vehicle - but all went unanswered. Others who have the same package have a larger vehicle. Between Oberoi and Luxury Escapes not clear who is responsible for what.…
Truly amazed by the hospitality and cooperative attitude of hotel staff with whom I had the opportunity to come across. Would like to appreciate the support recevied from GM Mr Abhishek Panshikar, Harshpreet, Shiv & others.
Bravo to the hospitality and kitchen staff. I was made sure every thing I eat is made in a separate kitchen to avoid accidental contact with my allergens. Reception staff is friendly and chatty ! Clean rooms, corridors. Pool area is way too hot during the day. Great if you like city view.
Excellent hotel, truly worthy of 5 stars. Amazing hospitality and a beautiful property! The staff were so gracious and helpful, felt like a royal experience The food was excellent and the staff went out if their way to make us feel very comfortable
After a long haul flight with our 19 month old twins the Oberoi Gurgaon was a god send for our family. The airport rep who was kind enough to liaise with in-room dining to arrange some food for us prior to our arrival at the hotel as it was late at night. The check-in service which had the common sense to take us straight to our room in order for us to settle the kids rather than go through the hassle of the same at reception. The perfect room, with everything in place for our kids to have a perfect nights sleep and give two very tired parents a few hours of much needed rest. I wish I was able to remember the names of everyone who helped us but I am afraid travelling with twins has impacted my basic ability to recall normal adult things. Nevertheless here goes for all who made this trip perfect, the gentleman who received us at the airport, the lady who checked us in, the various in room dining staff who kept bringing various things to our room and finally the gentleman who is in charge of the rooms that didn’t leave a single stone unturned and ticked all the boxes. Thank you all for making our layover perfect and getting us a much needed nights rest. In the end the GM of the hotel, I only can congratulate you for running such an amazing operation. I wish you and your entire team all our best wishes and an abundance of success. May you continue to excel and make guests of every genre feel that little bit special whenever they stay with you. Thank you once again from Aliya, Ilyana, Nida and Khurram.…