Radisson Hotel Gurugram Sohna Road City Center

Radisson Hotel Gurugram Sohna Road City Center

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Indian Sweets
Dining (89)
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Room & Suite (77)

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About

5.0
#13 of 391 hotels in Gurugram (Gurgaon)
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Situated about an hour from New Delhi, Radisson Hotel Gurugram Sohna Road City Center provides a convenient home base for travellers visiting the capital or Gurugram's many banks and businesses. Our modern hotel is strategically located within minutes of Universal Trade Tower and a variety of Fortune 500 company offices, making it easy to attend meetings, conferences and seminars. Prefer a more informal gathering with clients? Play a round at Golden Greens Golf Club or attend an unforgettable musical performance at the Kingdom of Dreams.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Entertainment staff
Kids stay free
Babysitting
Parking
Wifi
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, Hindi

Location

Main Sohna Road Sector 49, Gurugram (Gurgaon) 122018 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 57 out of 100
57
Indira Gandhi Intl Airport
16.6 km
See all flights
2,598Reviews2Q+A100Room tips
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Detailed Reviews
Shantanu Singh wrote a review Jan 2020
Berlin, Germany6 contributions
+1
5.0 of 5 bubbles
I stayed in Radisson Sonha Road for almost entire Jan 2020 with my wife. We reallocated from Bangalore and we’re provided this stay with food from the firm. I am a frequent guest with Radisson but this was my first time in Sohna road, Gurugram property.

I must say it is very busy compared to other Radisson properties in rest of India (probably because of the upcoming hub around Sohna road). The rooms are comfortable, they have a Kabab restaurant and in-house brewery bar. I had all 3 courses in the cafe central during my stay. They have a good spread of buffet and they put special attention to guest requests and feedback. The staff there are very supportive and they try to go beyond the norm to respect the guest requests.

Special mention to the house keeping/cleaning staff on 8th floor - Surendra(awesome job daily)

Cafe central- Shankar, Umesh, Kunal, Poonam, Kamla, Pinki, and others. Thank you for your friendly dedicated service.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson R, General Manager at Radisson Hotel Gurugram Sohna Road City Center
Responded 31 Jan 2020
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on TripAdvisor. We are delighted to read your review and are happy to note your compliments for our hotel, location and food. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. All my colleagues, especially all my colleagues from Cafe Central feels so motivated with your positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
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Raj wrote a review Feb 2020
2 contributions
5.0 of 5 bubbles
This is an excellent hotel to stay, the ambience is very good and . Everyone in the staff is very sweet. The food at cafe central is brilliant and the staff is very homely, Shankar who is the manager, Poonam, Umesh and Kunal: the staff of cafe central were a great host and gave a great service throughout the day. Lokesh who was the housekeeping staff made sure that the room was neatly arranged and the laundry was done in time everyday, shivam from reception also helped. Overall a good stay.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson R, General Manager at Radisson Hotel Gurugram Sohna Road City Center
Responded 2 Feb 2020
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on TripAdvisor. We are delighted to read your review and are happy to note your compliments for our hotel, location and food. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. All my colleagues, feels so motivated with your positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
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gayatrimaharana5⁴³²1 wrote a review Jan 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
It was an impressive evening at The Radisson, sohna Road. It was a busy day at Cafe Central, Hostess POONAM who greeted us was well groomed,right attire with a lovely smile escorted to the table and made us comfortable.she presented the drink's menu card and suggested us 2 glasses of sparkling wine followed by
Popular dish like Rosemary Chicken Fingers as starter and Chilli Garlic Prawns as a main course. During busy time she act as a role of waitress. This is the finesses of her quality.
She is a huge asset for the company and made our dinning experience extra special.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson R, General Manager at Radisson Hotel Gurugram Sohna Road City Center
Responded 19 Jan 2020
Dear Guest, Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on TripAdvisor. We are delighted to read your review and are happy to note your compliments for our hotel, location and food. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. All my colleagues, and especially Poonam feels so motivated with your positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Saumitra wrote a review Aug 2020
Gorakhpur, India145 contributions145 helpful votes
3.0 of 5 bubbles
Likes
1. Location was very close to medanta hospital
2. It was exactly on the highway so time saving
3. Staff was very friendly specially Abhishek(banquet manager)
4. Food portions are quite good

Dislikes (considering the covid : I will not be very critical and pen my opinions in comparison to other brands operating during the pandemic)
1. Needs an uplift
2. Extremely old interiors
3. Twin rooms have literally no space for a small sofa, it's very tight
4. Hot water is very inconsistent in the shower
5. Housekeeping is poor
6. Towels are very damp and smelly(my stay was for a week and all the days were same)
7. I hence opted out for the laundry service from the hotel as they can't even take care of their linens
8. Very very small menu, just 2 or 3 options in indian mains
9. No bell boy service post 7p.m.
10. No services available post 6p.m.
11. Infact no security guard would be at the hotel post 12p.m., we had to literally lift the boom barrier and then drive in
12. Very average taste of food
13. Room service as a culture would forget to give you salt and pepper inspite of daily reminders, if they do then something else would be missing(so we bought a small packet of salt from the market). Also they are so understaffed that once the food is served you can't expect them to come back to you with whatever is missing.
13. Bottled water is only provided when you check in, post that r.o. water(even during movie)
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Dwivedi, Innkeeper at Radisson Hotel Gurugram Sohna Road City Center
Responded 31 Aug 2020
Dear Saumitra3000, Thank you taking time out to give us your feedback on TripAdvisor. I am in indeed distressed to know that your recent experience at Radisson Gurugram Sohna Road City Center was not up to your expectations. At Radisson Hotel, it is our constant endeavor to provide the highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us to improve and exceed expectations in the hospitality world. I would request you to please give me your contact details over e-mail to gaurav.mehta@radisson.com, so that I could directly correspond with you Kind Regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
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Report response as inappropriate
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aankitin wrote a review Apr 2021
New Delhi, India446 contributions47 helpful votes
+1
3.0 of 5 bubbles
Small property on Sohna Road. The service at the reception during check in was good. We stayed in a suite- which was comfortable. Comprised of a living room area and a bedroom. The decor is done in light, breezy colors. The aesthetics are pretty standard, nothing fancy. The washroom is pretty basic but their shower system is amongst the best in class. The view from the hotel/rooms are horrendous. They have a craft brewery as well and their brews are fine. Room service takes an eternity and the food tastes pretty average as well. The breakfast buffet is again standard and the service approach pretty straight forward, no-nonsense. You ask for a glass of water- you get a glass of water, doesn't matter if there are three other guests along with you. Nevertheless, its good value for money, can certainly do a lot more though.
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Date of stay: April 2021
4.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ranjan Sarangi, Guest Services / Front Office at Radisson Hotel Gurugram Sohna Road City Center
Responded 21 Apr 2021
Dear Mr. Ankit, Greetings Of The Day!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Trip Advisor. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. They feel so motivated with positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anu_G_Jain wrote a review Feb 2020
New Delhi, India79 contributions69 helpful votes
2.0 of 5 bubbles
We hosted our anniversary party at the Brewhouse Radisson Hotel Sohna Road Sector 49.
The process till booking , menu selection etc was managed by their sales team and was smooth.
We made our own music arrangements, Hotel staff was helpful in getting things set up. The service on the floor was good.
The decor of Brewhouse is good and lively.
The starters were ok, some were good, some just passed.

But the lunch was a surprise!
1. One item on the menu was swapped out with another.
2. Another item was missing, yes one item was not served at all!
3. The tofu dish was totally spoilt - called this out to their Chef at the spot.
4. The pasta and noodles both were undercooked .
5. The only tasty item on table was Dal Makhani and Gajar Halwa

The early birds at lunch were politely helping the other guests by pointing out " yeh waali dish theek hai, woh wali toh avoid hee karo" (Dripping in shame I was :( )

We expected our guests to enjoy the party and for us to collect good memories. Instead we walked away in shame having hosted them such a tepid and indifferent lunch that too at the 5 Star!

Post this we had a meeting with the operations manager (executive assistant manager) who was polite and apologized - that's it! done!
The Hotel management had taken all money in advance securing themselves against any monetary loss from hosting such atrocious food, missing dishes, customer complaints..and apathetic response
So if you are hosting a party and are expecting your guests to have good food, avoid this place. Gurgaon has wonderful specialty restaurants and other good 4-5 stars. Try them.
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Date of stay: January 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson R, General Manager at Radisson Hotel Gurugram Sohna Road City Center
Responded 26 Feb 2020
Dear Guest, Thank you taking time out to give us your feedback on TripAdvisor. I am in indeed distressed to know that your recent experience at Radisson Gurugram Sohna Road City Center was not up to your expectations. At Radisson Hotel, it is our constant endeavor to provide the highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us to improve and exceed expectations in the hospitality world. I would request you to please give us a chance in future to serve you and treat this as one of the odd cases and take this in isolation. Kind Regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vikas sharma wrote a review Apr 2021
New Delhi, India40 contributions5 helpful votes
5.0 of 5 bubbles
Yesterday we checked in this hotel room no. 1005 and got execilent services here. I would like to special thanks to Mr. Manjeet Gole and his Team who provided best services. Restaurant was very well beautifully arranged. All staff was in very hygienic condition, wearing clubs, face masks and face Shields.
I Must say this is one best hotel in Gurgaon to visit.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ranjan Sarangi, Guest Services / Front Office at Radisson Hotel Gurugram Sohna Road City Center
Responded 7 Apr 2021
Dear Vikas, Greetings Of The Day!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Trip Advisor. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. They feel so motivated with positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Madhu Gole wrote a review Apr 2021
2 contributions1 helpful vote
5.0 of 5 bubbles
Radisson Sohna Road Gurugram city centre is an ideal place for staying for weekend's ,Food & services provided are of top quality,Staff strive hard to delight everytime & anticipate well in advance.
Small pool with spa is cherry on the cake,Fresh beer is available at Brewhouse with 4 varients .

Quick service at room dining ,happy to stay at this property, excellent service by Mr. Mukesh, sandeep & team.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ranjan Sarangi, Guest Services / Front Office at Radisson Hotel Gurugram Sohna Road City Center
Responded 21 Apr 2021
Dear Guest, Greetings Of The Day!! Thank you for giving us an opportunity to be of service to you during your visit to Gurgaon. The team and I sincerely appreciate your time in posting your feedback on Trip Advisor. My team and I are delighted to know that we were able to live up to your expectations and make your stay comfortable. Thank you for your appreciation of the services provided by the team. They feel so motivated with positive feedback and nothing gives us more happiness than knowing that our guests feel welcomed and cared for. The team joins me in thanking you for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming you back. Kind regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jordan A wrote a review Feb 2020
6 contributions1 helpful vote
3.0 of 5 bubbles
The brewery is great, rooms are clean but we came to sit by pool and escape Delhi for two days.

The pool was full of bird poop and constantly surrounded by Pidgeons. We didn't feel it was sanitary.

The room service breakfast was also extremely bad and very expensive. We ordered two orders of omelet, chicken sausage, fruit and chai. The eggs were the only edible thing. It cost us 1500 rupees, and when we complained about the quality the management wouldn't offer to waive the bill.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson R, General Manager at Radisson Hotel Gurugram Sohna Road City Center
Responded 24 Feb 2020
Dear Guest, Thank you taking time out to give us your feedback on TripAdvisor. I am in indeed distressed to know that your recent experience at Radisson Gurugram Sohna Road City Center was not up to your expectations. At Radisson Hotel, it is our constant endeavor to provide the highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us to improve and exceed expectations in the hospitality world. We have taken your feedback as a learning and will ensure that we bring in all possible improvements. I would request you to please give us a chance in future to serve you and treat this as one of the odd cases and take this in isolation. Kind Regards, Gaurav Mehta General Manager Radisson Gurugram Sohna Road City Center
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rajatkant wrote a review May 2022
Lucknow, India341 contributions220 helpful votes
3.0 of 5 bubbles
when one renames the property from fortune to radisson ,things do not change. basically because of culture.(the map at the back of door is a dead giveaway).Hence the rename.
Reached the restaurant a little early day two. Steamed idlis were stone cold and hard.
Realised that they were the left over from earlier day which had been frozen and were in the process of getting resoftened by steaming.The chef was taking out frozsen paranthas too and warming them on the tawa. Hence the recycle.
We had two rooms.The hair conditioner in one room was sealed with aluminium foil. The second room,the conditioner did not have the foil. I realized that it has bee put to reuse.
The pool is a strict no no as more pigeons take bath in that than people and the water is muddy due to pigeon droppings which is in abundance.as such it is so small that it gives only accent to a poolside party.
The rooms are ok.
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Date of stay: May 2022
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson RDCC, Guest Services / Front Office at Radisson Hotel Gurugram Sohna Road City Center
Responded 17 May 2022
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Gurugram Sohna Road City Center. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Gurugram Sohna Road City Center, I look forward to welcoming you back. Sincerely, Gaurav Mehta General Manager Radisson Hotel Gurugram Sohna Road City Center
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Not the right property for you?
There are more places to choose from in the Gurugram (Gurgaon) area.
PRICE RANGE
₹3,592 - ₹9,942 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fortune select excalibur hotel gurgaon
FORMERLY KNOWN AS
Fortune Select Excalibur
LOCATION
IndiaHaryanaGurgaon DistrictGurugram (Gurgaon)
NUMBER OF ROOMS
135
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RADISSON HOTEL GURUGRAM SOHNA ROAD CITY CENTER (Gurugram (Gurgaon)) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Radisson Hotel Gurugram Sohna Road City Center
Which popular attractions are close to Radisson Hotel Gurugram Sohna Road City Center?
Nearby attractions include Village Masti Resort (0.5 km) and Omaxe Gurgaon Mall (0.4 km).
What are some of the property amenities at Radisson Hotel Gurugram Sohna Road City Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Radisson Hotel Gurugram Sohna Road City Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Hotel Gurugram Sohna Road City Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Radisson Hotel Gurugram Sohna Road City Center?
Yes, free parking is available to guests.
What are some restaurants close to Radisson Hotel Gurugram Sohna Road City Center?
Conveniently located restaurants include Annjal Restaurant, Biryani Blues, and The CUP n CAKE Factory.
Are there opportunities to exercise at Radisson Hotel Gurugram Sohna Road City Center?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Radisson Hotel Gurugram Sohna Road City Center have airport transportation?
Yes, Radisson Hotel Gurugram Sohna Road City Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Hotel Gurugram Sohna Road City Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Hotel Gurugram Sohna Road City Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Hotel Gurugram Sohna Road City Center?
The staff speaks multiple languages, including English and Hindi.
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