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Best Western Skycity Hotel

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534 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Thornton, Colorado
Reviewed 16 March 2017

My first trip from the States to India. This is a wonderful hotel with an outstanding staff. Every comfort of home is available. Spacious rooms, Wi-Fi, daily room service, clean and attractive property, centrally located near the highway. You are treated as Royalty. Someone is always there to open the door, carry your bags, tend to your every need with...

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Helpful?
1Thank mmorton6248
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity and Team, Gurgaon!! We encourage and promote teamwork and I believe this information has to flow liberally from the top. In our industry, at times, we do face certain crunch situations when every team member has to stand up and participate in order to ensure customer delight. Your endorsement of our hotel product...

Reviewed 9 March 2017 via mobile

The hotel is very nice to stay.The rooms are big with great ambience. Wi-Fi speed was very good. The buffet breakfast very nice and tasty. The buffet Dinner with live singer was good. highly recommend

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Helpful?
1Thank Zaheer Y
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Zaheer, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavour to provide our guests with the freshest and varied fare & quality service to ensure a memorable experience. I am delighted to know that you enjoyed the food, service and hospitality displayed by...

CHANDIGARH
Reviewed 1 March 2017

I stayed here for an official visit and was pleasantly surprised by the neat and tidy rooms, courteous and helpful staff and delicious food.... I must admit due to my official visit and limited time I wasn't able to explore every facility at the hotel but was happy by the services provided by the staff and the hotel in general....

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Helpful?
1Thank RISHI1243
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Rishi, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for sparing your invaluable time to post this exhaustive review of our hotel. It means the world to us! We are humbled to learn that the hard work put in by the team is bearing fruition and are thrilled that you were privy to such a wonderful experience –...

Reviewed 28 February 2017 via mobile

We arranged a wedding function of my family. The service and decoration was very nice as promised. The room are spacious with all kind of facilities and the banquet was also specious for gathering. Food was very nice and the service was really appreciated. All staff and the banquet manager ms.merlin handled the function very nicely. We are planning further...

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Helpful?
1Thank naveenkathuria
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Naveen, Greetings from Hotel Skycity and Team, Gurgaon!! We thank you for staying with us and are glad to learn that our service team has made a lasting impression on you with their hospitable services. I will convey your gracious comments to the entire team that has managed to exceed your expectations and make this possible. I will certainly...

Reviewed 28 February 2017 via mobile

We stayed in skycity for 10 days and had pleasure to stay in the property's .The facilities and services at level above what we have experienced at the best we have seen in other parts of the world.Their room are quite comfortable . The General Manager were very visible and would greet you when you check in and always greed...

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Helpful?
1Thank Gautam G
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for sparing your invaluable time to post this exhaustive review of our hotel. It means the world to us! We are humbled to learn that the hard work put in by the team is bearing fruition and are thrilled that you were privy to such a wonderful experience –...

New Delhi, India
Reviewed 25 February 2017

The stay was truly amazing with superbVery tasty 5 star quality food!.My Stay was comfortable and luxurious, since I was upgraded to a suite. staff was helpful.Food was delicious and served conveniently in rooms Hotel Location is easily accessible.excellent cleanliness across, good options in buffet..

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Helpful?
Thank blechbell
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Guest, Greetings from Hotel Best western Skycity, Gurgaon!! Thank you for taking the time to share such a wonderful feedback and for choosing our hotel as your accommodation choice. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us. Your feedback is most gratifying as it is our endeavor...

Reviewed 24 February 2017 via mobile

I am a regular guest of this hotel I always enjoy every event in this hotel.The rooms are decorated newly.The look of lobby is so nice. The reason of visiting this Property is only the personal touch of staff. The live Singer in evening and Buffet breakfast in morning with elaborated varieties .

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Helpful?
1Thank supplyer G
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon!! Thank you for choosing to stay with Best Western skycity and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for...

Reviewed 22 February 2017 via mobile

Had a fantastic stay at the Best Western Skycity Hotel. Neat and clean rooms/ good hygiene and very helpful/hospitable staff. Also good cuisine plus a sushi bar with exotic drinks and delights. Always stay at this hotel whenever I go to Gurgaon.

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Helpful?
1Thank chaudhary a
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Guest, Greetings from Hotel Best Western Skycity, Gurgaon! Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavor to provide our guests with the freshest and varied fare & quality service to ensure a memorable experience. I am delighted to know that you enjoyed the food, service, and hospitality displayed by...

New Delhi, India
Reviewed 22 February 2017

gifted a room to newly wed Pankit sharma/c/o Yatindeer Suri for Feb 19, Took full one hour to check in and find booking. Despite room up gradation Newly weds were given single room occupancy with separated beds. The food they ordered was horrible. Breakfast best avoidable.poor services Spoilt the first night of newly weds. entrance through a kabari shop .Best...

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Helpful?
1Thank vk_arora
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Guest Greetings from Best Western Skycity, Gurgaon!! I would like to take this opportunity to thank you for choosing to stay at Hotel Best Western Spa and for your feedback. We sincerely regret your experience. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on...

New Delhi, India
Reviewed 21 February 2017 via mobile

No water for 4 Hours got No response > Stinking Lifts and corridors > Jym / Pool Health club Not operational > Jym /Spa Staff v Ruthless > We travel all over World not seen such a Lousy Hotel -------------------/ ---

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Helpful?
Thank skindia777
SkycityHotel, Guest Relations Manager at Best Western Skycity Hotel, responded to this review

Dear Guest Greetings from Hotel Best Western Skycity, Gurgaon!! I would like to take this opportunity to thank you for choosing to stay at Hotel Best Western Skycity and for your feedback. We sincerely regret your experience. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
BEST WESTERN Skycity Hotel is a centrally located full service business hotel in millennium city of Gurgaon, a part of National Capital Region of Delhi (Delhi NCR). It is close to both international and domestic airports of New Delhi. The major business districts of DLF Cyber City, UdyogVihar, Sector 32 Industrial Area, Manesar which are the hub of major MNC`s & Indian Companies are within 5-15 minutes drive from the hotel. Major tourist attraction like QutubMinar, JantarMantar, India Gate, Red Fort, Humayun`s Tomb, Akshardham Temple all are within 15-45 minutes drive from the hotel, The Delhi Metro Rail connects to all major areas of Delhi. The shopping Malls at MG Road are within 5 minutes drive from the Hotel. ... more   less 

Additional Information about Best Western Skycity Hotel

Address: 1 Old Judicial Complex | Sector 15, Gurugram (Gurgaon) 122001, India (Formerly Skycity Hotel)
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Price Range: ₹ 4,181 - ₹ 15,760 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Skycity Hotel 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#13 Spa Hotel in Gurugram (Gurgaon)
#18 Luxury Hotel in Gurugram (Gurgaon)
#34 Business Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Skycity Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Best Western Skycity Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cannot change money here; do so before checking-in.”
mazedge, 18 Mar 2017 | Read review
“higher rooms are quieter”
, 18 Mar 2017 | Read review
“.A super comfort bed”
blechbell, 25 Feb 2017 | Read review
“best avoidable”
vk_arora, 21 Feb 2017 | Read review
“rooms facing parking side are good”
saso1310, 17 Feb 2017 | Read review
5 of 5