We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

United-21 Citymark - Gurgaon

Show Prices
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
United-21 Citymark – Gurgaon
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

110 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 97: English reviews
Start your review of United-21 Citymark – Gurgaon
 Click to rate
Reviewed 2 weeks ago

For any business trip , this place is an excellent place to stay. It provides good packages. Transportation facilities through Vedehii travels were efficiently arranged. Staff is well trained. Food is good.

 Report
Helpful?
Thank G Bhatnagar
A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 5 weeks ago via mobile

The location and building of the hotel is not ideal but the interiors and facilities are just amazing . Another good thing about this hotel is that it is near to locations like kingdom of dreams, F9 go karting, dlf cyber city etc

 Report
Helpful?
Thank A TripAdvisor Member
Reviewed 12 March 2017 via mobile

Worst hotel ever stayed in charging for slippers and as per hotel staff room slippers should be part or your package then asked how to book this package got answer sir chargeable hi milegi and it reached after 20 minutes .dustbin broken in the bathroom. Service too slow.never recommend this hotel. I ordered 01 Cesar salad which took 45 minutes...

 Report
Helpful?
Thank synulsahu
Reviewed 21 January 2017 via mobile

Hospitality was zero. Front office, housekeeping staff doesn't know the way how to speak with the guest.Food quality was zero.No good ambience in whole the hotel.It is very old property not even mainted.

 Report
Helpful?
Thank sunild00
Mexico City, Mexico
Reviewed 24 October 2016

It's a place neer the airport, but a little far away if you are visiting New Delhi. Food was good and gentile staff. Cleanliness really good at rooms and general. WiFi is charged by 24hrs or weekly tickects.

 Report
Helpful?
Thank Ricardo M
Reviewed 23 October 2016 via mobile

Location was very difficult to find, food is not up to the mark ,it is like you are having in road side dhaba . Room cleanliness was average . Check in was excellent with a proper way by Rakesh 5/5. Staff was courteous . Average hotel not four star mentioned in site. If you want to be there then please...

 Report
Helpful?
2Thank aditya0808
Pune, India
Reviewed 25 August 2016

I stayed here for 1 night in June 2016. While going from airport to my meeting place I dropped to this hotel. It was 9 AM. I just asked them that I will do check inn to keep my bag and then come at night. But as per hotel policy, the person on reception asked me to pay additional amount....

 Report
Helpful?
Thank Suhas0401
TarunThareja, AGM- Operations at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, Thank you for taking your time to share your experience on your overall stay at United 21 Citymark Gurgaon. Our services will only improve, based on your feedback. Please be rest assured that your concerns would help us take corrective action.and we do hope you will not benchmark us with the shortcomings you had experienced and will give...

Reviewed 22 July 2016 via mobile

Nice hotel to stay . We feel home away from home. Staff is very courteous specially Rakesh in front office he is ready to do his level best for the guest very time. Food in restaurant is good. Travel desk services also good. But to find the hotel is very big challenge if u are not aware of its location...

 Report
Helpful?
Thank rimpy003
TarunThareja, AGM Operations- North India at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted...

Mumbai, India
Reviewed 19 July 2016

Booked this for a short relaxation experience of 10 hours looking at the star rating and swimming pool availability. While checking in, got to knwo swimming pool was under maintenance. We checked in anyway, got to see dirty carpets, were led to room that smelled like it hadnt been opened for 2 months, horrible breakfast, room key not working, staff...

 Report
Helpful?
1Thank kavitha_jayaram
TarunThareja, AGM Operations ( North) at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, Thank you for taking your time to share your experience on your overall stay at United 21 Citymark Gurgaon. Our services will only improve, based on your feedback. Please be rest assured that your concerns would help us take corrective action.and we do hope you will not benchmark us with the shortcomings you had experienced and will give...

Reviewed 4 July 2016

A very Good Hotel and very attentive staff they really helpful and friendly. Room was spacious and clean. Chef made us home style food when we ask for make it for us as we have toddler with us. I must say it was home away from home

 Report
Helpful?
Thank Atul K
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted...

66 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (46)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (15)
Viewed
Bathroom (3)
Viewed
Dining (6)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gurugram (Gurgaon) hotels
0.7 km away
Clarks Inn, Gurgaon, Delhi-NCR
Clarks Inn, Gurgaon, Delhi-NCR
#105 of 229 in Gurugram (Gurgaon)
74 reviews
1.0 km away
Leisure Inn West Gurgaon
Leisure Inn West Gurgaon
#33 of 229 in Gurugram (Gurgaon)
333 reviews
1.5 km away
Galaxy Hotel & Spa
Galaxy Hotel & Spa
#39 of 229 in Gurugram (Gurgaon)
375 reviews
Show Prices
Show Prices
Show Prices
4.8 km away
Perch Arbor Suites
Perch Arbor Suites
#20 of 229 in Gurugram (Gurgaon)
94 reviews
7.5 km away
juSTa Gurgaon Hotel
juSTa Gurgaon Hotel
#14 of 229 in Gurugram (Gurgaon)
336 reviews
2.6 km away
iLodge @ Signature Towers
iLodge @ Signature Towers
#16 of 229 in Gurugram (Gurgaon)
177 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
United 21 CityMark Hotel (4 Star Deluxe Property in the heart of Gurgaon) offers spacious, contemporary and comfortable accommodations in the heart of Gurgaon, providing easy access to most of the Corporate and Financial centers..CityMark hotel features 80 guest rooms with modern decor and countless amenities. Each of our rooms and suites caters to the varying needs, which combine warmth, exceptional service and state of the art technology in an inviting ambience, ensuring a pleasant and memorable experience. ... more   less 

Additional Information about United-21 Citymark – Gurgaon

Address: Mahavir Chowk, Gurugram (Gurgaon) 122001, India
Region: India > Haryana > Gurugram (Gurgaon)
Price Range: ₹ 3,103 - ₹ 4,331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — United-21 Citymark – Gurgaon 4*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Expedia, Priceline, Travelocity, Agoda, Hotels.com and TripOnline SA so you can book your United-21 Citymark – Gurgaon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Luxury Hotel in Gurugram (Gurgaon)
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from United-21 Citymark – Gurgaon staff and other travellers.
1 question
Ask a question
Questions? Get answers from United-21 Citymark – Gurgaon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor”
G Bhatnagar, 7 Apr 2017 | Read review
“i dont think you will find a good room. book something else..”
kavitha_jayaram, 19 Jul 2016 | Read review
“Higher floors are quieter”
Shatarchi, 26 Mar 2016 | Read review
“Get room at upper level on the northern side.”
FlyingDutchman045, 29 Jul 2015 | Read review
“all rooms are quite ok”
Ashishkoolwal81, 13 Jul 2015 | Read review
5 of 5