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The Palms - Town & Country Club

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#45 of 224 Hotels in Gurgaon
Certificate of Excellence
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156 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Toronto
Reviewed 24 May 2016

Had a comfortable stay at the Palms. Rooms were clean, quiet, and bed was comfortable. Good space for business trip. Food at the restaurants was good as well. WiFi worked well. Staff were friendly. Buffet breakfast was good value.

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Helpful?
1Thank iliketravel99
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We are elated to know that the comfort of our property helped us earn your patronage. It is delightful to read your wonderful feedback highlighting the various aspects of our hospitality for everyone to read. At The Palms Town & Country Club, Gurgaon we strive to transform every aspect of a guest into a revitalizing experience. Your compliments about our...

Reviewed 23 May 2016 via mobile

Very bad experience Reception staff is very rude Demand drinking water when checkout it not comes in 20 mnts waiting after that come back to car and take hotel vivanta Only one day stay Hospitality is very poor This resort like a roadside dhaba or pool Really very bad and rude

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Helpful?
Thank phucket
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We thank you for ascertaining us with your feedback and bringing the given anomalies to our attention. We are immensely concerned to read that on this occasion, we considerably fell short of your expectations in terms of Service at Front Desk. I am hugely disappointed to note that we didn't live up to your expectations. We work hard to make...

Los Angeles, California
Reviewed 27 April 2016

I was in Gurgaon, India on business and was given the opportunity to stay at The Palm Town and Country Club as an alternative to the property I was then at. What a joy to go from a nice property where the staff were indifferent to me and my needs to another where they gave me 'the warm embrace' from...

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Helpful?
1Thank gjpair
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for your valuable detailed feedback, it is indeed very heartening to know that we could provide you a memorable experience and we are truly honored and inspired by your recommendation. Our associates deliver instinctive and personalized service that enhances our guest’s sense of well-being. Your generous compliments have been shared with the team for whom it will be...

Gurgaon, India
Reviewed 25 April 2016 via mobile

Had a nice family dinner at Fusion. Ambience is nice and the food is great at an affordable price. The club is also very well laid out. Nice place to visit for a nice evening. Had chocolate desert at the Cafe after dinner.

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Helpful?
Thank shaili99
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for taking time to post your review on TripAdvisor. My team and I are very excited to see your great review. Our team puts in a lot of energy and passion into what they love to do every day and it is fabulous feedback such as yours that makes all of us feel worthy of those efforts. I...

Reviewed 24 April 2016 via mobile

Nice ambience .. Great rooms.. Helping staff and good management !! Clean n tidy swimming pool.. Facility of gym and tennis club to top up wid !! They have four hotels .. The newly opened pool side cafe has a great variety .. The Indian restaurant is pretty okiesh .. Chinese and intercontinental has a grt quantity and awesome quality!!

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Helpful?
Thank Shreyas T
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It’s a pleasure to receive positive and encouraging feedback from valued guests such as yourselves. We are glad you enjoyed your recent visit to our property. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our room decor, overall product, amenities, service, food and personnel have left you...

London, United Kingdom
Reviewed 23 April 2016

Palms is a country club and resort and as Gurgaon is a business town lot of people ignore this place compared to big brands. But this resort is the most relaxing place to stay in Gurgaon. It is located in the centre of town and close to Metro train station but rooms are towards back of property and very quiet...

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Helpful?
Thank Pulkit G
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us and for sharing your stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at The Palms Town & Country Club are designed keeping a better you...

Noida, India
Reviewed 19 April 2016

I loved the time we spent here, good big rooms, great sleep quality, well located with many things easily accessible, from offices to nearby hotels and malls. there's a big room for kids to play, the pool is nice though salon is really not used

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Helpful?
Thank Parul G
Anoop_Khushalani2013, Asst Director - Front Office& Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms Town & Country Club, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the location, facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to...

fife
Reviewed 17 April 2016 via mobile

The general room and hotel well well presented and clean however it is not setup very well for long term business stays. The wifi was extremely poor and constantly went down, the Ethernet cables had even less speed and it was impossible to do anything on a laptop except send and receive emails. The restaurants had a good choice but...

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Helpful?
Thank donny86
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for taking the time out in reviewing the stay on your recent visit on Tripadvisor. Following your feedback, we internally checked our systems on internet and agree that the improved internet services shall be provided to the guests. We are in process of increasing the speed of the internet and I am sure you will see better speed...

Kolkata, India
Reviewed 15 April 2016 via mobile

Been here for couple of days for office work, it's a beautiful property, amazing food and great room service. Would definitely go back for next visit. One should definitely try out the Chinese Cuisines, good spread of breakfast. Overall great experience

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Helpful?
Thank arijit_rakhi
Anoop_Khushalani2013, Assistant Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us and for sharing your experience here on TripAdvisor. We are delighted to learn that our services, facilities and products were at par with your expectations. We endeavor to provide a peaceful stay to our esteemed patrons through our well-appointed rooms that feature the most modern amenities. Your appreciation...

Gurgaon, India
Reviewed 27 March 2016

I personally did not expect a hotel to be such calm and full of greenery in midst of Gurgaon. This hotel certainly lies somewhere between a hotel and a resort. The overall ambiance is quite soothing with loads of greenery, flowers and fountains. The place is very well kept and clean. Coziness in almost everything. It has a variety of...

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Helpful?
Thank AnshulT04
Anoop_Khushalani2013, Assistant Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It’s a pleasure to receive positive and encouraging feedback from valued guests such as yourselves. We are glad you enjoyed your recent visit to the hotel. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our room decor , overall product, amenities ,service ,food and personnel have left...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
The Palms Town & Country Club is a luxury business destination with a trend-setting concept, set up in the heart of India’s globally renowned business hub, Gurgaon. Breaking the traditional concepts of luxury and redefining the term to set new standards of comfort levels with ultimate style. The Palms Town & Country Club has provided the travelers with one of the most modern and finest property in the “value for money” category. ... more   less 

Additional Information about The Palms - Town & Country Club

Address: B - Block | Sushant Lok, Gurgaon 122001, India
Region: India > Haryana > Gurgaon
Price Range: ₹ 4,775 - ₹ 13,848 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Palms - Town & Country Club 4.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#13 Business Hotel in Gurgaon
#35 Luxury Hotel in Gurgaon
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Questions & Answers

Questions? Get answers from The Palms - Town & Country Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A great place to unwind yourself within the Delhi City.”
 of 5 bubbles Vishy_2016, 25 Dec 2016 | Read review
“Some rooms has balcony, choose among them only.”
 of 5 bubbles niting186, 30 Nov 2016 | Read review
“.Rooms on the south side are quieter.”
 of 5 bubbles 696hemantd, 25 Oct 2016 | Read review
“Rooms at the upper floors are preferable”
 of 5 bubbles SAMAREN, 23 Sep 2016 | Read review
“Choose rooms which are facing the pool side. You will enjoy the view out there.”
 of 5 bubbles abhishekrathi, 12 Sep 2016 | Read review
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