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B - Block Sushant Lok, Gurugram (Gurgaon) 122001 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (165)
Room & Suite (84)
Dining (61)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Palms Town & Country Club
Updated 27/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 995 in Gurugram (Gurgaon)
Location
Cleanliness
Service
Value
The Palms Town & Country Club is a luxury business destination with a trend-setting concept, set up in the heart of India’s globally renowned business hub, Gurgaon. Breaking the traditional concepts of luxury and redefining the term to set new standards of comfort levels with ultimate style. The Palms Town & Country Club has provided the travelers with one of the most modern and finest property in the “value for money” category.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Quiet

Location

Full view
81Good for walkers
Grade: 81 out of 100
107Restaurantswithin 1 km
2Attractionswithin 1 km
335Reviews8Q+A77Room tips
Traveller rating
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  • 33
  • 11
  • 29
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Popular mentions
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Most Recent
Saheli Bhattachary wrote a review 14 May
34 contributions
So I stayed here for 1 night for a friend's gathering, the ambiance is good...the place has ample amount of space and amenities for kids but the hospitality is not good, For a family of 4 they gave us only 4 half liters bottles of water next morning they didn't refill. The room wash room door had no lack and the lower part of the sliding door was broken, The washroom lavatory flush was not working properly, water was getting filled till the bream and when asked for a room changed they said it's same in every room 😑 . And for a single cup of milk for my little one they charged us 130 INR
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Date of stay: May 2022Trip type: Travelled
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Mayank P wrote a review Mar 2022
5 contributions4 helpful votes
One of worst staff and food was pathetic ...Staff at reception was not literate and doens't know how to behave with customers I will not recommend anyone to visit this property for family or buisness trip Worst experience ever in a 5 star resort
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Date of stay: March 2022Trip type: Travelled
Room Tip: Don't plan at all
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Chandan S wrote a review Mar 2022
1 contribution
Khushboo Srivastava front desk manager cheats 1500 INR , on phone and in mail she confirmed one rate and after check inn charged 1500 extra, so if any person want to go there please booked from online , staffs behaviour was very Rude and in Buffet meal there are limited food menu,Rooms are vacant and this resort uses maximum time for marriage or event purpose, if some body want to go there please check some other option too.
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Date of stay: March 2022Trip type: Travelled
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Adam G wrote a review Jan 2022
2 contributions
I stayed here for 10 days. The food, facilities and staff were great. The gym in particular, is huge and has every kind of weight machine, benches and cardio machines. There is a Spa and several restaurants and a pub.
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Date of stay: December 2021
Value
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Ethnic Travels wrote a review Dec 2021
Jaipur, India320 contributions141 helpful votes
I felt this hotel was classic heritage club property with modern amenities and a relaxed atmosphere. There are multiple restaurants, with loaded amenities really makes this place for anyone visitor. Would love to come again with family.
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Date of stay: October 2021
1 Helpful vote
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Divyam wrote a review Dec 2021
1 contribution
Great visit Great stay Excellent hospitality Very comfortable room and Very spacious room Cordial people all over Well maintained property in the middle of Gurgaon Easily accessible Kudos to Rahul and Khushboo
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Date of stay: October 2021Trip type: Travelled
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Richard James wrote a review Dec 2021
Faridabad District, India3 contributions
The worst experience at a so called 5 star property. This place the palms town and country club only looks good from the outside. From the inside in terms of service it's pathetic. The staff at this property is so rude and unprofessional when it comes to guest service and speaking to them. I mean the water in this hotel is charge able. Water is complimentary at every 5 star property. The front office staff is so rude that u don't even feel like speaking to them. I felt what type of people have they hired. Late check-out is available at every 5 star property. The staff usually calls at the standard checkout time and asks the guest what time would the guest like to check out. I checked in 2 hours late and then at the time of checkout the front office staff literally started shouting on the phone as I wanted to checkout a bit late. The amazing staff at this property does not give prior information about anything and then they behave as if they are doing the guest a favour. The room service is totally useless. Here if the guests needs something like shampoo or towels he has to call them atleast 30 mins before he needs them. It was my first experience at this property. I had high hopes but unfortunately was highly dissapointed. The palms town and country club does not deserve to be called a 5 star property. Never going back here ever. And I would strongly suggest if u would like a good and memorable stay please don't choose this property.
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Date of stay: December 2021Trip type: Travelled
Room Tip: Dont visit this property if you would like a comfortable and memorable stay.
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Sid wrote a review Nov 2021
1 contribution
Stay was awesome,, Rahul Verma at front office was exceptionally good. He helps me alot in terms of check-in ,,dining and at personal level as well. Every hospitality should have this kind of front office person at their reception area rather than having arrogant people just like Hyatt having.
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Date of stay: November 2021Trip type: Travelled
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Karan wrote a review Oct 2021
1 contribution
The staff Was Very Humble and polite and Its an amazing Property Must Visit . Amazing Food Amazing ambience Really Appreciate Khushboo Srivastava – Assistant Front Office Manager and Front office Team,
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Date of stay: October 2021Trip type: Travelled
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Adi wrote a review Oct 2021
1 contribution
I guess rating of this hotel should be 7 star because in terms of amenities, staff, swimming pool, breakfast, and facilities are much more better than many hotels in gurgaon. I specifically want to mention khushboo Srivastava name and front desk team are highly professional and well trained. If you want to feel luxury then come to this hotel.
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Date of stay: October 2021Trip type: Travelled
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PRICE RANGE
$75 - $91 (Based on Average Rates for a Standard Room)
LOCATION
IndiaHaryanaGurgaon DistrictGurugram (Gurgaon)
NUMBER OF ROOMS
30
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Frequently Asked Questions about The Palms Town & Country Club
Which popular attractions are close to The Palms Town & Country Club?
Nearby attractions include Kingdom of Dreams (1.2 km), Museo Camera (1.1 km), and Galleria Market (1.0 km).
What are some of the property amenities at The Palms Town & Country Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Palms Town & Country Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Palms Town & Country Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Palms Town & Country Club?
Yes, free parking is available to guests.
What are some restaurants close to The Palms Town & Country Club?
Conveniently located restaurants include Thai Pavilion, Downtown Kitchen & Bar, and Culina 44.
Are there opportunities to exercise at The Palms Town & Country Club?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Palms Town & Country Club have airport transportation?
Yes, The Palms Town & Country Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Palms Town & Country Club?
Yes, dry cleaning and laundry service are offered to guests.
Does The Palms Town & Country Club offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Palms Town & Country Club?
Many travellers enjoy visiting Tomb of Azim Khan (6.5 km).