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The Leela Ambience Gurugram Hotel & Residences

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The Leela Ambience Gurugram Hotel & Residences
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973 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Bengaluru, India
Reviewed 20 November 2015

Leela Ambience is a short drive from the airport but you do not hear any planes. The Ambience Mall is in the same complex and ha a good range of high end shops. The breakfast buffet and cigar room is very impressive!

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Helpful?
Thank Hamarb
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We are really happy to note that you liked the facilities, Rubicon Bar & Cigar Lounge and the breakfast buffet at Spectra. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Thank you and we look forward to welcoming you back at The Leela Ambience...

Northumberland National Park, United Kingdom
Reviewed 19 November 2015 via mobile

What a gorgeous hotel. Staff great, we used hotel cars to and from the office and airport. Drivers great and cars well kept. Very good security at the hotel. Pay extra for club rooms to get club services, like drinks and canapés in the evening. Worth every penny. Spotless rooms and glass bathrooms. Great if you want to watch tv...

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Helpful?
1Thank Leanne l
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding...

New Delhi, India
Reviewed 16 November 2015

I booked there club room for a special day. On finding about the same the hotel made special arrangement for us such as bottle of wine, cake , flowers and free wifi. To top it all they upgraded us to a suit. The suit was huge with a Living area , working desk , 2 toilets and very beautiful interiors...

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Helpful?
Thank connoisseurdelhi
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the hotel, the suite, swimming pool and the services provided. At The Leela Ambience Gurgaon, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and...

New Delhi, India
Reviewed 15 November 2015 via mobile

If you haven't visited the Sunday brunch in Leela Gurgaon you dev missed something. Even the Friday evening brunch focusing on seafood is amazing. We love to come with a good friends and enjoy the evening. Very friendly staff all supporting to create a fantastic evening. Different cuisines, Excellent food. Good choice of drinks !

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Helpful?
Thank CKAM2014
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the Sunday brunch at Spectra and we are really happy to know that you like our concept of Friday seafood nights. I will share your compliments with the team members, and they will be happy to note the same. It was a pleasure to have you...

New Delhi, India
Reviewed 12 November 2015 via mobile

My stay at Leela was tremendously enjoyable. Pamper yourself with various luxuries at your disposal and you'll find it hard to miss any. Rooms are decently big with and view from the window is a huge landscape which you'll find hard to believe you would gaze in Delhi NCR. The hotel staff is very courteous and prompt. Food is another...

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Helpful?
Thank SanpreetSethi
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation. We are glad to know that you liked the room, the view, staff and the restaurants of our hotel. It...

Jammu, India
Reviewed 12 November 2015

We stayed in leela at ambience gurgaon for 2 nights and we had a very god experience. The hotel is modern and noicely done up. Buffet breakfast is good and service also is prompt. The biggest advantage of staying here is that one go for shopping right next to the ambience mall. Overall highly recommended.

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Helpful?
Thank duranisanjayjammu
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We greatly appreciate your comments. We are glad to know that you had a very good experience and you liked the the location of the hotel and the breakfast buffet at Spectra. Thank you for recommending us and we look forward to welcome you back at the hotel. Sincere regards, Michel Koopman

London, United Kingdom
Reviewed 12 November 2015 via mobile

I arranged to return to the leena after an initial very good evening. We returned on Wednesday evening with a group of 7 for Diwali celebrations. We had an issue with our booking as we believed we were there for the buffet and drinks package. Unfortunately we had either been miss informed or had made a mistake as there was...

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Helpful?
Thank adamr58
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, I note with great concern that we were not able to live up to your expectations with regards to the service in our restaurant. Please accept my sincere apologies for the same. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that...

Noida, India
Reviewed 11 November 2015

It is located on ambience mall. So u can left with a lot of shopping, entertainment and food options. The hotel is well maintainted , very well baheved staff and good tasty food. This hotel matches all the standards of a five star experience. Overall nice stay.

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Helpful?
Thank anit_kumar55
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Leela Ambience Gurgaon, it is our endeavor to make our guests' stay memorable and we ensure that we leave nothing to change when it comes to making the stay comfortable for our guests. Once again, thank you and we...

Agra, India
Reviewed 10 November 2015

This hotel is located over a mall. So there is plenty of entertainment, food as well as shopping option. Hotel is well maintained but the food was poor. Service was good and pool was also average......!!!!!!!!

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Helpful?
Thank gagantaneja11
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, Thank you so much for your valuable feedback and please accept my sincere apologies that the food was not upto the mark as per your expectations. I will certainly discuss it with the concerned team members. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our...

Reviewed 10 November 2015

I honestly don't know how this hotel could get any better. It is pure luxury - fantastic rooms, incredible service, friendly staff and amazing in hotel restaurants. The beds were incredible - like sleeping on a giant Marshmallow (so comfortable). The breakfast is well worth having. Also very good Spa and pool. I traveled here for a business trip as...

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Helpful?
Thank Liam J
Michel K, General Manager at The Leela Ambience Gurugram Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the hotel, it's location, team and services. It is indeed very heartening to know that we could provide you a memorable experience. Thank you so much for recommending us and we certainly look forward to welcoming you again. Best regards, Michel Koopman

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Near The Leela Ambience Gurugram Hotel & Residences

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Spectra
Spectra
Cuisines: Chinese, Japanese, Indian, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the recognized gateway business district of Gurgaon in the National capital region (NCR) – The Leela Kempinski, Gurgaon is a contemporary luxury hotel that combines the conveniences of a modern living with the distinguished Indian hospitality. Surrounded by lush green environment and complimented by its location, in mixed-use complex of high-end residences, luxury shopping mall, restaurants, entertainment and wellness facilities make it a perfect lifestyle destination for a business visitors, people on vacation and inveterate shoppers. It’s warm, intimate service delivered by efficient friendly staff highlight the true essence of Indian Hospitality. ... more   less 

Additional Information about The Leela Ambience Gurugram Hotel & Residences

Address: National Highway 8, Gurugram (Gurgaon) 122002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
Region: India > Haryana > Gurugram (Gurgaon)
Price Range: ₹ 9,974 - ₹ 23,012 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Ambience Gurugram Hotel & Residences 5*
Reservation Options:
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Also Known As:
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
Leela Kempinski Hotel Gurgaon
Hotel Style:
#8 Family Hotel in Gurugram (Gurgaon)
#8 Romantic Hotel in Gurugram (Gurgaon)
#11 Business Hotel in Gurugram (Gurgaon)
#12 Spa Hotel in Gurugram (Gurgaon)
#14 Luxury Hotel in Gurugram (Gurgaon)
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Questions & Answers

Here's what travellers have asked, with answers from The Leela Ambience Gurugram Hotel & Residences staff and other travellers.
8 questions
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Questions? Get answers from The Leela Ambience Gurugram Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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