H33/40 Dlf Phase 1, gurgaon Haryana, Near Sikanderpur Metro station, Gurugram (Gurgaon) 122002 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#216 of 1,066 hotels in Gurugram (Gurgaon)
Location
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Value
Hotel CASAGRAND is a prestigious budget hotel which combines glamour, sophistication, latest technology and world class service for a flawless guest experience for discerning business and leisure travelers. Take a Tour of the rooms & facilities of this exquisite lodging to find out what we have to offer. CASAGRAND offers you a memorable stay in an elegant and stylish environment. We offer our guests the choicest of services and enjoy helping you get the most out of your visit.
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Property amenities
Free parking
Free breakfast
Bicycle rental
Golf course
Airport transportation
Business Centre with Internet Access
Conference facilities
Salon
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Vending machine
Shuttle bus service
Car hire
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Iron
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Room types
Family rooms
Good to know
Languages Spoken
English, Hindi
Location
76Somewhat walkable
Grade: 76 out of 100
71Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
H33/40 Dlf Phase 1, gurgaon Haryana, Near Sikanderpur Metro station, Gurugram (Gurgaon) 122002 India
Getting there
SikandarpurNew Delhi Metro7 min
Guru DronacharyaNew Delhi Metro7 min
7Reviews0Q+A1Room tip
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Had stayed for a day in this hotel; it is a good budget Hotel. Located in a residential area and close to the metro station and the malls. The rooms are clean and neat. The bed, linen, toilet and bathroom are kept clean, well maintained. No musty or dust smell. The staff in this hotel are very kind and very responsive. There is no separate dining area, food is served in the room. Quality if food prepared in-house is quite good, they make it as per your requirement. Tata Sky TV network provided have only limited channels, all of them various Hindi, Sports and Entertainment channels. Need to provide English news channels also.
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Date of stay: July 2018Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sheetu1975, Owner at Casagrand
Responded 8 Jul 2018
Thank you Mr. Sriram S for taking out your precious time to write a review. We will take care to improve more to meet the expectations. Hope to see you time and again. I promise to get all the channels on Tata sky on your next visit. MD Sheetal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at this place for 4 nights while the booking was made through my office however I was little apprehensive about quality and services but to my surprise this place is neat and clean with no fuss. Special mention to people over here who are serving you with smile to name few Manoj, Anand..... I was taking wake up call services along with tea every morning and forget to place on my last night of stay but I was amazed to receive tea at my time thanks to Anand who anticipated my need. The food is simple and home style. Breakfast is good. If I would come back is only for staff. Thanks Rahul
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Date of stay: September 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sheetu1975, Owner at Casagrand
Responded 17 Sep 2017
Dear Mr. Rahul Thank you for choosing CASAGRAND for your recent stay in Gurgaon . Read your comments about our guest house and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. I was delighted to hear you had an enjoyable time at our guest house. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at CASAGRAND. It was a pleasure to have you as our guest. We hope to see you again soon. Management CASAGRAND
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best thing about this hotel is about staff who are very kind and decent responsive nature. Rooms are well maintained with good views from balconies. Transportation is easy as located near metro station. Food is nice and delicious. Good Wifi for personal and business work.
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Date of stay: January 2017Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sheetu1975, Owner at Casagrand
Responded 29 Aug 2017
Thanks a lot for taking your precious time to write a review.We appreciate your efforts .It helps us to cater our esteemed clients even better. Much appreciated. Wish to see u more often.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monthly once i used to stay here at the time of business trip to Gurgaon. Very close to the Metro station, Well located in a residential locality with good peace. Viresh and Pankaj are good in addressing the guest. And with this budget the services are up to the level. Cheap and budget hotels with this level of support are great. The money you pay , you get the service here. If you except a very warm welcome and luxurious room, you should pay more and stay with that standard of hotel. Apart from morning breakfast everything is good at Casa grand. Rooms are Ok. Service staffs are kind. Can make some improvement in the breakfast and provide a complimentary bottle of water to the guests. Wifi works perfect.
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Date of stay: January 2015Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: Try to choose a room with a balcony.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sheetu1975, Owner at Casagrand
Responded 6 Jul 2016
Reaspected sir Thanks a lot for taking out your time to write a review. Will take care of your suggestions for sure. If in any of your recent visits you find improvement do mention. We are constantly thriving towards improvement and to provide best of services to our esteemed guests. thank you once again and would love to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First thing first - the guest house which is actually a house converted into a commercial establishment is run by a team of frauds. I had made a booking there for some of the guests for which they demanded a 100% advance .The cancellation policy be whatever if you make a cancellation you will never get a penny back.Not sure if they are financially distressed or it's the mindset - from the guy at reception called Akash to their owner all of them become absolutely unresponsive and upset if you ever ask for a refund. Be cautious ...never ever pay in advance for making a booking...one you never know when they will shut down (have all the makings of a fly by night operator) and secondly their policy of no adjustment and no refund.Simply unavoidable !!!!!
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Date of stay: November 2014Trip type: Travelled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sheetu1975, Owner at Casagrand
Responded 6 Jul 2016
Dear sir May I take the previlage of narrating the whole issue that happened. You booked six rooms for a spcified date a month in advance by making payment through credit card. We blocked the rooms for you. On the day of booking itself you called in the morning for cancellation of two rooms. Your remaining four rooms still blocked. Your guests didn't turn up though we kept the rooms blocked for you. Next morning you came and asked for a refund but you were told that it's our policy and btw all over the world I think it's the same that there is no refund in this case. But you kept asking for it. We humbly told you showing the policy that there in our website too. It's nothing related to any fraud as you are mentioning it to be. Iam sorry sir but it's not our fault. We have kept the rooms blocked for you. The way you went out for getting your money back through credit card through your bank stating that you ha my done any payment was again not accepted by the bank and we won in dat case too. Sorry to say but to malign anyone's business writing such reviews is really not accepted. I have put my point. Still if you feel we have done any wrong then we can only sympathise for your ignorance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff is worst and illeterate and do not know what is customer service, they think that they are doing favour for the customer . dirty rooms, dirty washrooms, and the sewage system of the hotel is not working. had worst experience of my lifetime , i was with my fiance to celebrate hr birthday but it was such a disaster experience, I paid 1800 but all was use less... they do no have microwave if you want them to give you a hot food,, they charge 150 for a beer of kingfisher which is 60 rs outside and in gurgaon all wine and beer shop open 24 hrs. my suggestion do not do there even if they give you a deluxe room for 1500.
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Date of stay: March 2014Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sheetu1975, Owner at Casagrand
Responded 6 Jul 2016
Dear sir You are a regular visitor till date to our guest house I suppose. We were surprised to see the reviews you have put and have asked you about it. Your answer was that you had some issues with the front office guy as regarding a specific room which was preoccupied but you insisted to check in to that room only which we were not able to provide that day we had a word a month back when you were at the guest house and sir you agreed that you have put the review out of resentment. Respected sir we are here to give the best of hospitality we can offer. Pls be careful while posting such reviews. I know you even tried in front of us as to how can you remove the post which was not possible. So please do a favor in writing a response regarding our reply to your review. We will be highly obliged. Thank you and we wish to serve you the best in near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are always preferred Casa Grand for our stay. If is very nearby from Secunderpur Metro Station. (10 minutes walk on faridabad road). Taking personal care and serving very good breakfast. As per order prepare food which is similar to home food so always eat in room only. If having work in Gurgaon, Delhi or Noida, still prefers this homely hotel. Mr. Viresh is also very helpful and solve any queries.
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Date of stay: March 2013Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from sheetu1975, Owner at Casagrand
Responded 6 Jul 2016
Respected sir Thanks for appreciating our efforts. Wish to see you more often.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$18 - $21 (Based on Average Rates for a Standard Room)
LOCATION
IndiaHaryanaGurgaon DistrictGurugram (Gurgaon)
NUMBER OF ROOMS
12
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Frequently Asked Questions about Casagrand
Which popular attractions are close to Casagrand?
Nearby attractions include Pvr Cinema Europa (0.4 km), PVR Cinemas (0.4 km), and Beer Factory (0.4 km).
What are some of the property amenities at Casagrand?
Some of the more popular amenities offered include free breakfast, free parking, and airport transportation.
Which room amenities are available at Casagrand?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Casagrand?
Guests can enjoy free breakfast and a snack bar during their stay.
What are some restaurants close to Casagrand?
Conveniently located restaurants include China Club, Not Just Paranthas, and Orchid - Fortune Select Global.
Does Casagrand have an airport shuttle?
Yes, Casagrand offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Casagrand have airport transportation?
Yes, Casagrand offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casagrand?
Yes, dry cleaning and laundry service are offered to guests.
Does Casagrand offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Casagrand?
The staff speaks multiple languages, including English and Hindi.