Nice cozy hotel. We booked a Premier Suite for us and kids together. The place is well connected and pretty busy with business visitors but the staff are excellent and accommodating. Thanks to Ms. Rajwinder and the entire team for a pleasant stay. Restaurant is nice and the staff is fantastic.
I have visited to my husband with this hotel and super experienced toh hotel staff and special one sarfaraz to very nice service toh me and other staff also and visit toh again with my others friends and family. And again thanks to sarfaraz and all-over staff thanks toh all
Good location and neat rooms. Service not upto the mark. Unfriendly staff at reception. Had this experience twice already. Even with an Accor platinum status you have to ask for everything which they feel is their privilege to negotiate and agree
I have stayed often at the Grand Mercure, Surya palace. It is the most awesome place to stay in Vadodara. The food is awesome. You can enjoy lovely variety in the buffet. The chicken Biryani is the most delicious I've ever had. The staff is very hospitable and welcoming. Mr. Hemant Bhatt (manager) is very professional and helpful. Mr. Sarfraz and rest of the staff in the restaurant are absolutely amazing and welcoming. Mr. Avinash and Mr. Ankur at the front desk are also very helpful and friendly. The overall experience of staying at this property is absolutely wonderful. I would have given 10/10 if there was a rating more than 5. Will recommend staying here to anyone who wishes to visit Vadodara. The location of the property is also very convenient. Would definitely come and stay here again when i visit Vadodara.…
It is a nice hotel with good executive rooms. Rooms are neat, tidy and hygienic. Food has a lot of variety. Only issue is it is always fully sold out. Washrooms are L shaped. The pillow side of most rooms are northeast .
We Mrs. Sujata & Sunand Naidu are thankful for all your help Coordinating the Wedding of my Daughter on 6th Feb 22 at Grand Mercure- Surya Palace ! It was a Fabulous event ! Our family and friends thoroughly enjoyed the Beautiful Settings, Decoration, Delicious Food and the Great service you and your team provided. We received the Glowing feedback from our guests and we couldn't be Happier. Specially the Fresh Banana Leaves placed to decorate the MANDAP was an eye catcher for our guests. Everything was well planned, explained and the execution was marvelous and we cannot express how much Appreciative we are for everything that your Ms. Punam & Ms. Alpa did for us. These two had a hard job and both executed fabulously ! We will be sure to recommend Grand Mercure to friends in future. We are very much impressed of how the Ceremony went smoothly following all COVID19 guidelines and Hotel stall and guests behaving safe.it just melted our ❤s ! Thank you once again for the Outstanding efforts on 6th Feb Sunday as we Celebrated our Special Day with families and friends. It was truly Memorable moments that we will Cherish for Lifetime. With Warm Wishes, Mrs & Mr. S.S.Naidu…
Hotel staff aur very courteous and Helpful. Hotel is clean and hygienic. Thanks to Sarafarz, Fillu and everyone for making my stay very home like. Food is excellent. Ambience is beautiful and neatly done.
Grand Mercure Surya hotel was nice for sweet couple for dinner together it was very good place for couple and family restaurant. I was very impressed for the all the services and food .i was very excited to again visit for this restaurant.and staff is very good for the COVID SHELL and I am impressed for the service sarfaraz pathan I am again visit for the hotel Thank you for all food service and good staff behivor and thankyou for the service sarfaraz pathan..
Grand Mercure surya Palace nice Azure restaurant and the trip was very amazing and the food was soo good and delicious and the service was excellent by pathan sarfaraz and the staff also and all COVID safety precautions are taken very kindly and i came my family and enjoy the food the hotel the staff e Was very kind and really good service and body language and behaviour was very kind and nice 👍 and i enjoy alot with my family.
Best service,food, people,decorum it was wonderful evening and dinner with family. staff was sk good and supportive. good food and cleaning also good. covid safety precautions also take as per government guidelines.excellent service by sarfaraz restaurant is also good.azure restaurant
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