Narayani Heights
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About
Opulent living provides a fertile ground for contemplating the true meaning of comfort, convenience and luxury. And now, opulence has found a new definition Narayani Heights. Anew address for those who understand that opulent living is about being responsive to all that's excellent in life. Combining first class comfort with casual elegance & attention personalized service, Narayani Heights is a classic confluence of a Hotel & Resort. Perched on 20,000 sq.yrd. of its kind in western India and provides client with a comfortable place to relax and entertain, while satisfying their need for luxury.
Dedicated to the proposition the proposition that quality of life enhancement is best achieved through Maintenance of sound bodies and alert minds, the Hotel provides for virtually every imaginable amenity and service. Starting from the executive lounge to the swimming pool with a poolside restaurant, Client can pamper themselves to their hearts delight at the spa, the saloon, the gym or catch-up with the latest at the library. The more active can choose playing from an array of indoor and outdoor games.
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Good place for a fun with family.
Good Food
Luxurious Suite Room
Nice Room Service
Cooperative Staff
Hi-fi Bathroom 🛀
I request you to install pedestal fan in some room for guest comfort.(I think you should ask guest about satisfaction, anything they want but not get it, so next time you try to improve that service/thing).
Thank you krishna 😊
Quite an impressive job, by going above and beyond for the guest, who has actually checked out!!
Kudos to the great hospitality!!
The only drawback, it is far from the city, like around 15Kms.
1) I had explicitly called ahead to request a twin room, and then rechecked this at check-in twice. To my horror, I entered the room (exhausted after a 20hr journey and desperately in need of dinner & sleep) to find a king bed. This then took over 90mins to switch rooms after I called reception 3 times (each time being told someone would ring me back in 5mins, but then didn't)
2) In the 2nd room I was offered, the floor carpet had huge wet patches in 4 major parts of the room, clearly showing signs of damage. Again I called the reception and was promised a resolution or room switch. After ringing 3 times over 2hrs (each time being told someone would ring back or resolve it, but never did), a member of staff arrived, saw it was wet, but offered no solution and they had no rooms to switch me to. I then had to ring again before a manager sent up towels to cover the patches
3) Finally, on check out, we requested compensation for our issues and to speak to a manager. In this conversation, we were accused of complaining too much ("no other guests have had any issues") and offered just a Rs. 90 (£1) discount for each guest on a buffet meal we didn't even want. We also were accused of lying ("we offered you a room switch but you didn't take it") and were laughed out of the hotel. Shocking experience, completely lack of respect for a guest, and dirty, damp room which may have been soiled by anything for all I know. Such a disappointing stay for us.
Other than this , for in house guest they follow some rule wherein they don't allow to play cricket ,carom and other indoor sports stating time limit which shows rigidity of staffs .
Room hygiene is not proper we found rat in the room
Food quality is not good .you will get much better food nearby and at reasonable rate.
I strongly suggest don't go for holiday club membership of narayani wherein you will have regret only .
When I asked front desk why this has happened just a blank face with no apology.
Secondly took over 30mins for us to check Inn, restaurant was terrible only buffet food, help at front desk for finding places to eat was minimal.
Overall experience was horrible please avoid this hotel as service and facilities are just not there.
And there is person name sham who take care for rest of things , i will recommend this hotel for amazing experience.
Have a membership here, Total worthless .
Recently conducted event, in the midway of event they called for payment , which was very unprofessional. Their response team is 3rd class and totally greedy. Had worst time dealing with them.
Unconditional rates for decoration.
Please take each and everything in writing before , as they just won't agree afterwards.
We recently organized an event at Narayani Heights in Ahmedabad and were thoroughly impressed by the hotel management. The team’s hospitality was top-notch, making all attendees feel welcomed and well-cared for throughout the event.
The highlight of the experience was undoubtedly the food. It was not only delicious but also beautifully presented, adding to the overall enjoyment of the event.
Special thanks to Mohitji and Gopalji for their exceptional service and dedication. Their efforts significantly contributed to the success of our event.
The team’s attention to detail and commitment to providing a memorable experience is commendable. The success of our event speaks volumes about their professionalism and dedication.
I look forward to organizing more events at Narayani Heights and would highly recommend their services to others.
"Good Place if planning a staycation, or travelling for meetings, but not for city explorers "Read full review
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