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ITC Narmada, A Luxury Collection Hotel, Ahmedabad

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Judges Bunglow Road Survey #104a, Vastrapur, Ahmedabad 380015 India
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Traveller (66)
Room & Suite (15)
Dining (8)

About

#40 of 579 hotels in Ahmedabad
Location
Cleanliness
Service
Value
ITC Narmada, Ahmedabad is architecturally inspired by the stepwells of Gujarat, and the traditional ‘toran’ gateways adorn its façade. The hotel is a glowing celebration of the culture, arts, and crafts of the region. Certified as Gujarat’s first LEED Platinum hotel, ITC Narmada, with its prime location, luxurious facilities, as well as ITC Hotels’ renowned warmth and repertoire of signature services, endeavours to make each stay a memorable one.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Airport transportation
Valet parking
Public wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Kids pool
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
City View
Languages Spoken
English, Hindi
Hotel links
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A B P wrote a review Yesterday
Birstall, United Kingdom1 contribution
We came as family of 14 people ,out which are seniors who are also paratial Dementia suffers. were in rooms 2003 ,2008,20014-15, 2115-2116. your housekeeping assistant Vijay helped us when one of Demantia suffer went missing by searching. our elderly sister was not well he got us couple of things we requested. our rooms were clened very well. it 's preveledge for your ITC Hotel to have such staff.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded today
Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the timely service of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It is our constant endeavor to ensure safety, convenience and comfort of our patrons. I'm extremely glad to learn we could be of service to you when required. It will be my pleasure to personally share your words of praise with them, especially Vijay. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yuvraj Modi wrote a review Aug 2022
Ahmedabad, India92 contributions50 helpful votes
+1
Hotel's Favourite
Our family is big fan of ITC brand and their restaurants. We were waiting from a long time for it to open it’s doors in Ahmedabad. And finally ITC Narmada was opened for customers from 10th August,2022. Knowing the opening date we instantly contacted Mr Aditya to book our reservation for North Indian speciality restaurant Peshawri. We’ve explored almost every ITC hotel in India and their restaurants and amongst all Peshawri was our favourite and from a long time we were waiting to open it’s doors in Ahmedabad for delicious North Indian cuisine. Upon entering the restaurant we were warmly welcomed by restaurant staff. Mr Prateek was very much courteous and helpful at restaurant. He was so excited to serve us as we were first to arrive for lunch and Mr Prateek told us everything about Peshawri restaurant, what’s the cuisine about, theme of the restaurant, why it’s named Peshawri and many other things. Everything served to table was fresh and delicious. Thank you Mr Prateek for serving us well. Knowing we are regular customer of ITC, their F&B Manager Pratham Shray came to meet us over the table. Being a big fan of Indian desserts he offered us delicious Indian desserts to try out which tested so delicious. Thank you Mr Pratham for showing great interest and lovely hospitality. we would definitely love to come back to Peshawri and enjoy the delicious food with great hospitality. After having lunch we wanted to explore the hotel and in Lobby area we met Nalini and she was so courteous, we politely requested her that we want to explore the hotel and she took us to everywhere in the hotel from Gym to swimming pool to various restaurants. It was nice meeting you Nalini. At last thanks to Mr Lay for explaining us the different menu at Royal vega. He was so energetic to explain us everything. In short in out first visit we found that enthusiasm level in all staff was maximum to serve each and every customer. Hospitality was up to the mark. The high quality service level is indeed the hallmark of ITC Narmada in Ahmedabad. Thank you so much to Mr aditya, Prateek, Pratham, Nalini & Lay to making our first experience at ITC Narmada much much better.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 12 Aug 2022
Dear Mr. Modi Greetings from ITC Narmada, Ahmedabad ! At the very outset I wish to thank you for your patronage of ITC Narmada and Peshawri and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care and especially about Prateek, Pratham, Nalini and Lay. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver the best experiences to our guests and your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Keenan McKenzie General Manager ITC Narmada
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DrSukumar wrote a review Nov 2022
Ahmedabad, India59 contributions9 helpful votes
We had a very good dining experience at Peshawri with prior table booking. Ambience, food and service by Ms Amanpreet and Mr Praveen Tomar met our expectations. However, in general, especially at lobby level, it felt like we have entered a high security zone like an atomic energy plant or a heavily guarded defence establishment. At every 4 or 5 meters, there was a staff member asking us where we wanted to go and making sure we weren't loitering like unwanted guests. What's the point of erecting a huge structure and decorating it fabulously if the guests are made to feel that they are under intense scrutiny? Valet parking facility too needs to be improved, as often there are too many cars entering and leaving from the hotel.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 2 days ago
Dear Dr. Sukumar, Namaste! I sincerely regret that your experience was unpleasant and I can assure you that it was an aberration to our usual standards. It is indeed very disappointing to know that we let you and ourselves down. This is certainly not indicative of the service levels that we pride ourselves on. This shall be taken up with the respective department to ensure we implement corrective measures to avoid such guest experiences going forward. It is our constant endeavor to do all we can to ensure that every guest feels welcomed and receive service that is friendly, attentive and timely. The team & I, are keen to have a chance to showcase our actual hospitality to you. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prem S wrote a review Nov 2022
Bhavnagar, India2 contributions
Amazing buffet, arvind and pankaj have served us happily the atmosphere was really good. Must try desert and provide amazing jain food with many varieties. And gave us a complimentary cake on an occasion
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 3 days ago
Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them, especially Arvind and Pankaj. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rounak j wrote a review Nov 2022
Indore, India374 contributions68 helpful votes
The staff is soo good that they will go out of their way and make your stay memorable.be it housekeeping, restaurant staff, etc. We loved every minute of our stay at ITC Narmada, a brand-new hotel, and it seems like it is the current attraction for the locals. their staff even served great customized food for my baby; chef ruby is so kind and humble that we do not even have words to express our thanks to her; she did so many customizations for my 14-month-old baby. I will surely visit back soon.
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Date of stay: August 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 3 days ago
Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them, especially Chef Ruby. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sonali pradhan wrote a review Nov 2022
Hyderabad, India19 contributions1 helpful vote
I stayed at ITC Narmada for 3 nights. 1 night, break for a night & then 2 nights. When I arrived, there was some confusion. The check in staff wasn't able to locate my reservation. It was then I noticed the booking reference for the 1 night & 2 nights was the same. They had rooms so didn't face any issues. I have, in the past, made similar reservations but didn't have issues. 1 night I was on 20th floor & 2 nights on 19th floor. While the room size was same there were differences in a few pieces of furniture & room decor. I don't remember the names of staff because I kind of forgot to write them down. All of them were good in their own way. They stopped to chat & made sure we were comfortable. During our 2nd check in they had a group check in (2 cricket player teams of ranjit trophy) so there was crowd during lunch & dinner time. Yet they helped us sit as close to the buffet as they could (my mom can't walk much). Have had great experiences at different properties of Marriott. The worst was at Fairfield lucknow & hopefully will be the only bad experience. Can't see myself staying anywhere else if there's a Marriott in the city. International trips maybe an exception.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 3 days ago
Dear Mr. Pradhan, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riya wrote a review Nov 2022
1 contribution1 helpful vote
I am staying at newly launched ITC Narmada hotel at Ahmedabad from 24/11/22 to 27/11/22. The staff do not reverberate the etiquette which is an insignia of the ITC hotel brand. The basic courtesies such as greeting the guests, pouring water in the glass without making a noise are conspicuously absent. Maurya Sheraton, Delhi spearheaded by Mr. Nakul Anand was contoured with iron clad discipline. The staff were cordial and customer friendly. It was a delectation to stay at that hotel. Conversely this hotel is rudderless. Reneging from a commitment to an upgrade is a commercial faux pas. The only ravishing thing is the décor but it is the people that makes the assets. The Managers do not answer the calls and welcome assistance. One has to be in person at the lobby rather than managing things telephonically. The reception staff Mr. Ansh is rude. This assuages the standard of the hotel to a 3 star. However I would appreciate the efforts of Food and Beverage Manager as well the sous chef Mr. Abhishek Modi. They really bring the sparkle to the cuisine and are genuinely interested in serving the customer. Advocate Geeta Handa Khanuja
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 3 days ago
Dear Riya, Namaste! I sincerely regret that your experience was unpleasant and I can assure you that it was an aberration to our usual standards. It is indeed very disappointing to know that we let you and ourselves down. This is certainly not indicative of the service levels that we pride ourselves on. It is our constant endeavour to do all we can to ensure that every guest feels welcomed and receive service that is friendly, attentive and timely. The team and I, are keen to have a chance to showcase our actual hospitality to you. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Niharika wrote a review Nov 2022
2 contributions
Very pleasant stay at itc narmada. The staff goes out of the way to help the guests. Very cordial and cooperative. Special mention to SK Akhtar for the beautiful room decor. The food is scrumptious. Will definitely revisit.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 3 days ago
Dear Niharika, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them, especially Akhtar. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shiv R wrote a review Nov 2022
4 contributions
Had a great time and the staff is so helpful specially ms. Kashak she always understand our problem and help to solve it in adalaj resturant I've meet chef Nayan and abhinandan the people helps me alot
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 6 days ago
Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations. I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them, especially Kashak, Nayan and Abhinandan. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Safari35698734759 wrote a review Nov 2022
It was such a great experience there on the Cake ceremony for Christmas! 😍 Such great food, cocktails and ambiance ❤️ Would definitely recommend to visit once and experience this amazing place! Loved it!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Keenan McKenzie, Owner at ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Responded 6 days ago
Dear Guest, Namaste! At the very outset I wish to thank you for your patronage of ITC Narmada and for the time and effort taken to provide us with your valuable feedback. We are pleased to note that the food and services of our team members have lived up to your expectations amd hope the Cake Mixing Ceremony added to your festive cheer! I would like to thank you for your appreciation of our hospitality and care. Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments of Truth’. It will be my pleasure to personally share your words of praise with them. We are extremely grateful when individuals in the team are recognized as we strive everyday to deliver unparalleled experiences to our guests. Your generous words of appreciation are highly appreciated and it makes me proud to be part of this beautiful hotel and team. We look forward to an opportunity to welcome you back at ITC Narmada in the near future. Responsibly yours, Keenan Mckenzie General Manager ITC Narmada
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$130 - $165 (Based on Average Rates for a Standard Room)
LOCATION
IndiaGujaratAhmedabad DistrictAhmedabad
NUMBER OF ROOMS
291
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ITC NARMADA, A LUXURY COLLECTION HOTEL, AHMEDABAD (Gujarat) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about ITC Narmada, A Luxury Collection Hotel, Ahmedabad
Which popular attractions are close to ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
Nearby attractions include Ahmedabad One Mall (1.2 km), Mystery Rooms (1.1 km), and Vastrapur Lake (1.1 km).
What are some of the property amenities at ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
Guests can enjoy free breakfast, an on-site restaurant, and a free welcome drink during their stay.
Is parking available at ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
Conveniently located restaurants include Adalaj Pavilion, Royal Vega, and Yi Jing.
Are there opportunities to exercise at ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does ITC Narmada, A Luxury Collection Hotel, Ahmedabad have airport transportation?
Yes, ITC Narmada, A Luxury Collection Hotel, Ahmedabad offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
Yes, dry cleaning and laundry service are offered to guests.
Does ITC Narmada, A Luxury Collection Hotel, Ahmedabad offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ITC Narmada, A Luxury Collection Hotel, Ahmedabad?
The staff speaks multiple languages, including English and Hindi.