Excellent and comfortable stay. Special appreciation for Ms. Alisha from reservations for excellent hospitality. Nice , clean rooms. Good location and easy of commute to it places around. Would like to come back the next time.
We really enjoyed the stay at hotel and were overwhelmed with the service and gestures of the staff members. We are also thankful to Ms. Alisha from GRE to provide us warm welcome and arrange surprise for us.
We came from Mumbai to celebrate my Dad's Birthday... It was an awesome stay.. Duty Manager Atul Tiwari and Alisha Joshi made beautiful arrangements on our special day.. Warm welcome and surprise birthday cake received from Alisha and Atul it was fantastic. It was homely feel and chef Mahendra Singh himself came and visited our room for our special food request. He made Delicious food for us. We never had such a delicious food like Raada Ghosh. Chef Mahindra made chicken tikka masala, Mutton and chicken seekh kebab, chicken tikka and Gulab jamum specially for us. Thanks to Harsh for Restaurant table decoration also Noor served the food very well. Thanks to Double Tree by Hilton Ahmedabad♥️ Speacial Thanks to Alisha, Atul, Harsh, Chef Mahendra Singh, Noor and Shobit. Will definately going to visit here again😍 Thank you is not enough for such a beautiful gesture.. Love you all♥️♥️ @DoubleTree by Hilton Ahmedabad.. made our stay memorable....♥️♥️♥️…
I am having a confortable stay, the team is really helpful, Sourabh, Avni, Rajendra, Praveen, Nurislam and Shobith. Even out of the hotel the security guards, Ramu Sharma and Arun are really nice, I had a flat tire when arriving at the hotel they helped me to solve it out.
We were 2 families -4 adults and 2 children - travelled by road from Sasan Gir to reach Ahmedabad after 9 hours of driving . We had planned a stay of 3 nights at Hilton .Despite confirming to team 3 times of our arrival time , our checking was slow as only 1 room out of the 2 interconnecting rooms was ready .Extremely tired and when my wife protested , the front desk offered masala chai for us to freshen up .We were ok at that point , second shock came when the lady informed us that our room rent does not include breakfast , i was too tired to protest and we checked into our rooms .At night i did check my booking and it had a complimentary lounge access where breakfast was available .In morning i called up front desk and advised the same , they agreed to give the complimentary breakfast .This was strange for a guest to confirm the booking type when technology exists in Hilton .The food was excellent , of course the staff were busy since the IPL team were also staying in the hotel .Housekeeping was best in class .The interconnecting rooms in floor 8 was a blessing and the room was very well maintained . on the 3rd night of our stay ,some IPL support staff were making lot of noise above our room , dancing and loud music , as our roof was vibrating , i complained to front desk at 12.30 am .I have to really thank i and it is for her i will give Hilton more than 5 stars rating .Ms Durga told us that they have informed the other guests of the nuisance but since she was'nt sure if they would stop , she offered a complimentary room for me and my wife to just sleep peacefully in floor 10 .Thanks to her super service , no words to thank her , we had a good sleep that night .The pool in terrace is awesome and i had a good swim . We checked out feeling happy that our stay was good .Thank you Ms Durga , i wont forget your proactive step !!! Truly deserves applause and made our trip memorable as we headed back home to Mumbai…
Excellent service given through out stay. Thanks to double by Hilton. Alisha from Guest Relations is very friendly & supported lot. Food & Beverages are too good and we really enjoyed it. I really appreciate laundry services & housekeeping.
My family and I were on a long awaited trip to India (post pandemic) and stayed at the DoubleTree by Hilton in Ahmedabad. The hotel was in excellent condition and the experience was fantastic; but what stood out for me the most was the customer service of the hotel staff. In particular, Durga was efficient, responsive, understanding and a genuine delight. She helped me during the stay with some requirements and went above and beyond on my outgoing journey. I will definitely be coming back to stay and hopefully she will be there to meet me again!
Loved the service and very friendly staff. Food is excellent, must try chicken biryani ;) . Spa services are also good and relaxing. A worthwhile stay :) Excellent service and communication by Manthan and Alisha ... thank youuu :)
After our 6 weeks of travelling around Gujarat, we booked two rooms at this hotel off which one was for our elderly parents. Checking in my Ms Durga was a breeze and we were escorted to our bedrooms on the Executive floor by Alisha who was a tremendous help in settling us into our rooms and also throughout our 3 day stay. Our booking was on a B&B basis though we also had two luncheons in the restaurant. We also sampled the food available on the Executive Lounge for our dinner as well bitings during the day. Though I would mention that the executive lounge, (as with other 5star hotels in Ahmadabad), does need to provide additional items during the day. The service provided in the Executive Lounge and particularly the main restaurant by Avni, Raj, Shobit and Tinkle was commendable. Further to this due to our religious beliefs, we asked whether certain food can be prepared for the 'Ekadasi' day on the 12th of May where. Rahul one of the chefs saw to our needs, including the lunch which we found the hotel did not charge us for. Further, as our flight out back to London was late on, we asked for a late check out, initially they extended this to 2pm and thereafter one of the rooms till 5pm which was the time that we needed to depart for the Airport. THANK YOU. On top of the personnel mentioned above I would also like to commend Atul and Mathan at the reception area. As mentioned on the additional food items during the day in the Executive Lounge, the Pool area does need to be improved upon. The low level of the pool area the flooring had gaps where one could trip on. Also, as with other 5 star hotels in Ahmadabad, the hotel needs to look at installing steam rooms and sauna etc. That being said all four of us enjoyed the Spa services where we had massages and pedicure. Would definitely return back to this hotel when back in Ahmadabad; primarily due to the staff and the delicacies on offer in the restaurant. Many Thanks for an enjoyable stay…
Thanks to Ramu Sharma Valet for prompt service! Gentleman and smiling individual. Very cooperative in comminication as well as service of valet. Thanks for greeting and cheerful attitude. Hope u do well!