Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hyatt Centric Candolim Goa is close to popular beaches and tourist attractions like Candolim Beach, Calangute Beach and Fort Aguada. It is 60 minutes away from the airport and 35 minutes away from Thivim Railway Station. Whether you are travelling with friends, family, solo or a business meeting, our hotel is the ideal place to relax, meet, dine and explore the best Goa has to offer. Offering 167 spacious guestrooms, Hyatt Centric Candolim Goa features a variety of hotel services and amenities. The all day dining restaurant, GROK, offers indoor and al fresco seating that serves a selection of Indian and international cuisine for lunch and dinner along with spirits and delicious cocktails. At fixed schedules, the hotel provides complimentary shuttle services from the hotel to Candolim beach and back.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Hindi
Location
Main Candolim Road, Candolim, Bardez 403515 India
Hyatt Centric Candolim Goa
1,640 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Hyatt Centric Candolim Goa has garnered praise for its stellar location, granting easy beach access and proximity to local markets. While opinions on value are divided, with some guests finding it justifiable and others pointing out steep prices, the hotel's amenities receive acclaim, including a lively pool area, engaging activities for kids, and a delectable breakfast spread.
Rooms are recognized for their cleanliness but noted by some as compact and dated. The atmosphere is frequently described as welcoming and family-oriented, complemented by live music and thoughtful decor, although service can occasionally falter during peak times.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Courteous
Amenities
Lavish
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I came across this hotel while on my last visit to Goa, had decided then to book it for the next time. Hence on this trip i booked it right away. The location of the hotel is quite good, everything is on a approachable distance such as Calangute beach, Candolim Beach, Newtons supermarket, wine shops, Vegator is 30 minutes drive.
We stayed here for 5 nights, let me tell you this the hospitality offered was amazing. The staff was very cordial and enthusiast about fullfilling any of are requests. Rooms were beautiful but due to covid, they are now cleaned every third day. Guests could also request for light cleaning on daily basis for the room. The hotel took different measures such as daily sanitisation, sanitized sealed cutlery, sanitiser dispensers to make the property safe for the guests.
In the restraunt, the breakfast buffet had a lavish menu while the dinner buffet menu was a bit smaller. We met Mr.Rajesh Nayak,F&B manager who was very happy to help us in improving our dinner experience. He made sure to get us dishes which were not even on the menu. He kept inquiring about our food preferences and got us the food prepared as per the North Indian taste.
Overall our stay was good accompanied by the good hospitality and courteous nature of the hotel staff such as Rajesh Nayak and various other. Also the security guard Mr.Anuj was very helpful in arranging rental vehicle for us.
Cons: Probably None, You get more than you pay for.
Would definitely visit Hyatt Centric again.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 6 Nov 2020
Dear TripAdvisor Member, On behalf of all of us at Hyatt Centric Candolim, Goa, thank you for your glowing review. Many elements come together to create a seamless experience in the new normal scenario, with less contact, more care and all of this rides on the shoulders of our young team. I am delighted to know that you thoroughly enjoyed all aspects of your stay with us. All of us at Hyatt Centric Candolim, Goa, endeavor to do whatever we can to make all our guest feel genuine warmth and care. Your words of appreciation are testament that we are moving in the right direction. It is wonderful to know from you that we have exceeded your expectations with the quality of our food and personalized service from our passionate team members, especially, Rajesh and Anuj. We will certainly convey your encouraging words to them. There is nothing more heartening to see our people getting recognized for this exemplary behavior. As a company our purpose is to take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. Once again, I am ever so grateful to you for sharing your feedback on this platform. My team and I look forward to welcoming you back soon to our hotel. Best Regards, Arjun Kaggallu General Manager
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In this pandemic taking an holiday was seeming so stressful and Risky ,it was al put at bay once we entered the hotel.. The checkin was so quick and contactless..The rooms were sanitized and sealed broken wen yu enter.. All amenities left on a table outside room so as to minimize the covid risk.. The location is so close to beach.. baga and calangute all within 5kms.. The best part about the hotel is the resta staff and manager Mr tehzab.. Lunch and dinner buffet was not too vast bt every single item on it would be simply yummy..Its really rare to nail every dish in buffet even the salads were not jus there bt exquisite like roast pumkin salad etc.. Tbe desserts wld be 2:3 each time like filo caramelMd daal k halwa etc wld be mindblowing.. Any variation or extra dish not on menu-they gt yu covered.. The security at gate was also so polite and warm.. Everyone would greet with smile and ready to make it happen fr you..The waffles were that extra crispy pancakes fluffy light.. The list is endless.. The Reception staff was a bit laydown.. Room upgrade-NO..When asked flr higher floor rooms they said not functional yet bt we saw people at balcony on higher floors within same hour..I wanted a room with bathtub amd when asked was said its all under maintenance bt after an hour we received a call to avail one with extra fees.. When asked about car rental contact , we were tld on road yu may find locals to help yu with.. These was all by a lady receptionist (only one lady staff i saw at reception al 3 days) .. I just feel she wld give these vague answers to jus close the matter.. Mr tezab saha also wld personally meet every guest at every meal..He also suggested so many good local spots for us to explore.. Whenever i visit goa i hve to stay here just for the food location and aboveall the staff here..
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 29 Oct 2020
Dear TripAdvisor Member, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. Many elements come together to create a seamless experience in the new normal scenario, with less contact, more care and all of this rides on the shoulders of our young team. I am delighted to know that you were impressed with our contact less Check-in, guest rooms with new hygiene standards, amenities in the new normal scenario and our Food & Beverage offerings, particularly our personalized service offered by one of our star performers, Tezab at the Grok. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with Tezab along with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. Having said that, I have also noted your constructive feedback on your interaction with our Front Office team members and I can certainly assure you that this is purely an aberration and certainly not intended. I have personally shared your feedback with our Front Office Manager for necessary amends and I am very positive that you will certainly see the improvement your feedback has made at the hotel. Once again, I am ever so grateful to you for sharing your feedback on this platform. My team and I look forward to welcoming you back soon to our hotel. Best Regards, Arjun Kaggallu General Manager
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Our stay at Hyatt Centric in Candolim Goa was magnificent. Loved the hospitality from the great and very welcoming staff. The rooms were very clean, fresh and comfortable. Everyday the rooms were cleaned,towels were changed and a supply of bottled water was stocked in the room for the guests. A delicious wide selection for breakfast. The staff very accommodating. Great outside pool area, fitness centre and garden. Snigdha, Lokin, Piyush and Jitender thank you for making our stay very enjoyable. Will definitely stay there again.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ArjunKaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 16 Feb 2020
Dear TripAdvisor Member, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create. From the building design, neighbourhood, accommodations, our breakfast spread and particularly the service you received, it is truly a pleasure to know your experience was exceptional. I am happy to hear that Snigdha, Loken, Piyush and Jitender made such an outstanding impression and am excited to share your feedback with them. Our team is our greatest asset and feedback such as yours is very inspirational. It is the biggest reward for all our efforts towards creating memories for our guests. We are extremely delighted to have you as an “ambassador” for The Hyatt Centric Candolim, Goa, and look forward to welcoming you back. Best Regards, Arjun Kaggallu General Manager
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Nice location, Good ambience and rooms, but very poor in service
I order scissor for just a min to cut plastic tie via my room phone on reception, they said they are sending someone right away and I waited for 15 Mins And then in next one hour I literally called them 3 times and they responded same thing but nobody came. Then After some time I order 2 drinks, nobody was there on my door step till 20 mins I called them again to give reminder and also requested to send scissor or knife along with drinks, and nobody came for next 15 mins.
Now I felt SO INSULTED
I called shift manager and she arranged everything in just 5 mins which clearly shows that they were not shorthanded but the staff where not doing their job properly.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ArjunKaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 13 Jan 2020
Dear Mr. Patel, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. Whilst I am most delighted to know that you were impressed with our location, ambience and guest rooms, I am extremely concerned to know that we did not live up to your expectations, particularly in one of the parameters, responsiveness of our team members, which was purely an aberration and certainly not intended. Please accept my heartfelt apologies for the unpleasant experience in your recent stay. I agree that apology notes cannot change the inconvenience you faced or erase the memory of your experience. I can very well understand your quandary that as a hotel facility we failed to provide you basic service. Furthermore, the way my team handled the situation is certainly not the right example of our culture of “care” which we pride ourselves. I must mention that this feedback will be given the seriousness it deserves and I will be addressed with all the concerned head of the departments. We try our best to train our people to deliver exceptional service standards; it is obvious that we have failed on this occasion by a comprehensive margin. I can assure you this is by no means is a reflection of our standards and true potential. The points mentioned by you highlight a need for strengthening training for our team members. Please be rest assured that we will undertake appropriate training sessions for the team to avoid such inconvenience to guests in the future. Mr. Patel, I am sincerely sorry for the distress caused to you due to this incident. I humbly request you to not let this experience negatively impact your overall impression of our hotel in general and our commitment to reliable and detail-oriented guest service in particular. I am ever so grateful to you for sharing your detailed feedback with us. I sincerely request you to please give us another chance so that we can redeem ourselves by showcasing our true potential. My team and I, look forward to welcoming you back at Hyatt Centric Candolim, Goa. Best Regards, Arjun Kaggallu General Manager
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This time while going to Goa, we were contemplating as to where to stay. As there are so many options, it is rather difficult to choose from. After much deliberation, we decided to stay and experience at Hyatt Centric, Candolim. To begin with, the property is beautiful with the swimming pool view room and garden view room. We have taken the swimming pool view room which is very spacious and can easily accommodate 3 people. The 3rd person can sleep on the bed that comes out of the sofa cum bed. I must say that this sofa cum bed is extremely comfortable. Only the structure comes out of the sofa, the rest of the bedding and mattress is then separately put over and a very comfortable and spacious bed is ready. The staff at housekeeping was very efficient and we could get our necessary requirements on time. To talk about the breakfast, the layout during the pandemic is extremely well thought of. There are no touch points where you need to touch and pick the food. At all counters, there are glass coverings and only the hotel staff serves you. This gives you a sense of safety at the breakfast buffet. The overall quality and taste of the breakfast is excellent. Some of the must haves are the avocado toast with / without egg, Ragi Dosa, Samosa chat, Ragda pattice, Idlis, Ragi Idlis, Ros Omlette and vermicelli Upma. I must thank the chef, Mr. Pravin Pandey who took great care of us. He was always asking us as to what is that we would like to have. As we were on a road trip, he also gave us freshly packed food for our journey. Also, Mr. Rajesh who is in charge of the banquet but currently overlooking the operations at the restaurant has been generous and courteous to take care of us during our stay. The food that you must order for in room dining are dal makhani, chicken biryani and mutton nalli nihari. The food that we had at the restaurant were the Richardo Fish and chicken Pizza. The cocktails ashwem and candolim are must haves. Please do not miss it. Sanitizers are kept at all touch points, so no need to worry. Also, the shower in the bathroom is very relaxing. All in all a very relaxing stay and we felt cared for during our stay with Hyatt. We are extremely thankful to all the staffs at Hyatt Centric, Candolim
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 1 Dec 2020
Dear Mr. Subramanium, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. Many elements come together to create a seamless experience in the new normal scenario, with less contact, more care and all of this rides on the shoulders of our young team. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create. I am extremely delighted to know that you thoroughly enjoyed all aspects of your stay with us and the team is thrilled to see your most encouraging feedback. Thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with Chef Praveen, Rajesh along with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. We are extremely delighted to have you as an “ambassador” for The Hyatt Centric Candolim, Goa, and look forward to welcoming you back. Best Regards, Arjun Kaggallu General Manager
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Stayed between 16th and 20th Dec., 2020. Here's my review:
Check-in experience was good. They screen luggage, take temperature readings and ensure that people sanitize they hands. Entire staff wears masks, gloves and face shield and they maintain proper distance from guests.
Room was really nice. Didn't find any issues in the room. The staff is extremely nice and cordial.
Staff that made our stay wonderful: Vishal, Jayanth, Naveen, Nirmal and Srijan from F&B, Deepak from Housekeeping, Brij and his team (Security).
Food itself was just about ok. It's fine, cannot find many faults as such, but it's not mind blowing either. Vishal being the F&B manager, ensured that this would be communicated to the chef. Buffet options are decent. Luckily, owing to Covid, they help serve the food instead of letting people serve themselves (my fellow Indians, please note that it's disgusting to touch the serving cutlery with the same hand that you use for eating; nobody wants to sample your saliva even during non-covid times).
Housekeeping was quick when I specifically asked for liquid handwash. They don't have this by default in rooms, but they provided this on request. During these times, and even in general, it would probably be a good idea to provide this by default in all rooms.
There was one incident where there were next door neighbors playing tasteless loud music around 12:30 in the night. I called reception and complained about this. They sent someone from security immediately and it was quickly dealt with. Full marks to that.
Faced a parking problem. I was asked to park my motorcycle behind a pillar, and when I came back to it during check-out, there were two big cars parked next to it on either side. It took an inordinate amount of time to figure out who the cars belonged to, and ask them to take one of them out in order for me to take out my motorcycle. In all, we lost around 45 minutes in this exercise during checkout. This needs to be taken care of.
Overall, I would definitely recommend this hotel.
Note to hotel: Please ensure that all guests wear masks all the time when they are out of their rooms.
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Date of stay: December 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 5 Jan 2021
Dear TripAdvisor Member, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We have implemented stringent hygiene processes to ensure the well-being of our guests and our team in keeping with the WHO and Government issued guidelines. We have also been certified by Global Biorisk Advisory Council, GBAC STAR™ is the cleaning industry’s only outbreak prevention, response and recovery accreditation for facilities. Thank you for appreciating these measures. I am delighted to know that you you liked your room and most importantly found our staff service across all areas cordial. There is nothing more heartening to see our people getting recognized for this exemplary behavior. As a company our purpose is take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. I will certainly convey your most encouraging feedback to my colleagues who will be very happy to read your comments about them. All of us at Hyatt Centric Candolim, Goa, endeavor to do whatever we can to make all our guest feel genuine warmth and care. Your words of appreciation are testament that we are moving in the right direction. While I am happy to know that Vishal, our F&B Manager, conveyed your feedback to our Chef's, I would like to know if there is anything particular in our choice, variety or taste of food that you would like to see changes for me to convey this to my culinary experts accordingly. Food & Beverage at the hotel is our biggest strength otherwise, and I normally receive many compliments from our guests. Please feel free to write to me directly at arjun.kaggallu@hyatt.com and I will surely address this accordingly. I have noted your comment, about our parking and my sincere apologies for the inconvenience this must have caused to you, which certainly was not intended. I will address this with our Security Manager to ensure it doesn't recur. Concerning your feedback on enforcing masks for all guests in public areas, we do follow this strictly and time and again reiterate to guests who are found not wearing masks. In addition to the notice boards placed across all prominent locations of the hotel highlighting the mandatory masks for all guests, we also keep masks handy to give our guests who are not carrying one with them. We will continue to enforce this as this is one of our top priorities at the hotel to ensure safety and well being of our colleagues and other guests. Once again, thank you so much for sharing your detailed feedback on this platform and we are extremely delighted to have you as an “ambassador” for The Hyatt Centric Candolim, Goa, and look forward to welcoming you back. Best Regards, Arjun Kaggallu General Manager
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Literally needed a quick break from everyday, so decided to drive down from Porvorim and made Hyatt Centric my home for 2 days.
N must say enjoyed it to the T,
After booking the rooms (2) spoke with Kane and requested for a early check in which he honored for 1 room, however when we arrived I got both rooms.
Check in was smooth and quickly done by Navdeep who explained the services and maintained covid protocol.
Our rooms were in the 3rd series (336 and 335) rooms were clean and again covid protocol was followed, for me the view is not a priority its the cleaniness and state of room that matters and so was not disappointed.
We had our major meals at GROK and it was a treat trying different items from the menu even though from Goa tried the goan fish curry rice and grilled fish and must say the taste of the curry was as if made in a goan home it was delicious
Thank you chefs for the yumms.
Rohan and Zoey were a delight and not only reccomended must have's but looked after us really well.
I dint use the Housekeeping services at all for my room because I am a tidy my own room kinda guy however my mum room was serviced well, every little request for usable or bottled water was met with a smile and that smile was of Deepak.
Wendy and Samaresh at the Front desk were super and always happy to help with my queries and requests.
Being in the Hospitality industry my self I am always critical about services and guest satisfaction and must say personally I enjoyed every bit of service Hyatt centric had to offer, even during these stressful times with masks on I could see smiles on every Associates face when they greeted/Spoke with us.
Just 1 point to work on, in the early hours of morning sometimes when the corridors are being mopped the mop/handle bangs on the walls or the trolley sounds can be a disturbance which I am sure you have taken constructively and will fix.
I have mentioned the few names above whom we interacted with but I know its more than just them, it takes a team effort to make a stay stress free and a breeze so thank you all for a delightful stay and will deff be back soon.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 13 Apr 2021
Dear Mr. D'souza, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services in detail and your glowing review. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create, particularly in the new normal scenario with less contact and more care. We have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team in keeping with the WHO and Government issued guidelines. We have also been certified by Global Biorisk Advisory Council, GBAC STAR™ is the cleaning industry’s only outbreak prevention, response and recovery accreditation for facilities. Thank you for appreciating these measures. It is through our colleagues that allows us to deliver experiences that keep our guests coming back. There is nothing more heartening to see our people getting recognised for this exemplary behaviour. As a company our purpose is take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. All of us at Hyatt Centric Candolim, Goa, endeavour to do whatever we can to make all our guest feel genuine warmth and care. Your words of appreciation are testament that we are moving in the right direction. Thank you for sharing your constructive feedback on our trolley movement in the corridors and will ensure the same is addressed immediately. We are extremely delighted to have you as an “ambassador” for The Hyatt Centric Candolim, Goa, and look forward to welcoming you back. Best Regards, Arjun Kaggallu General Manager
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Second stay at this property, only because our first experience staying here was FABULOUS! Post the pandemic, we as a family needed a break, taking into consideration the necessary precautions taken by a hotel with regards to the Covid-19 protocols in terms of safety, they were absolutely spot on!
QR codes, sanitizer stations in the common areas, frequent cleaning by the housekeeping team, contactless check in procedure, cutlery kits at the restaurant and finally the entire hospitality team in masks. All the necessary protocols in place, and carried out. So be rest assured with regards to this.
In my previous review on this property, I have covered the other basic details. Posting the pictures of the culinary treat at GROK !! Do visit this multi cuisine restaurant for delightful culinary experience. A restaurant that promotes local ingredients that are organic, fresh and taste delicious when added to a certain dish thats meticulously prepared by a world class team of chefs!
Overall GROK has amazing potential to be one of the best restaurants in Goa, the F&B team are attentive, helpful and so professional. A true gem this place!
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 3 Nov 2020
Dear Mr. Ahmed, It was a pleasure having you stay with us again at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create. Many elements come together to create a seamless experience in the new normal scenario, with less contact, more care and all of this rides on the shoulders of our young team. We are delighted to know that you enjoyed your dining experience at the Grok and our team of culinary experts are indeed very happy to see your detailed review with the amazing pictures you have posted on this platform. Each time we receive compliments from our guests, it propels us to do even better. Once again, on behalf of the entire team, thank you for your glowing review. We are extremely delighted to have you as an “ambassador” for The Hyatt Centric Candolim, Goa, and look forward to welcoming you back. Best Regards, Arjun Kaggallu General Manager
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I stayed at this place in July 21. The location of this hotel is in middle of City, with few beaches at a walking distance. The rooms are clean, cozy, decent size, well maintained and sanitized. Sanitizers are installed in common places at regular intervals. The housekeeping staff (specially Noor) is polite, quick and anytime available for help. Coming to the food - I cant imagine a better variety for bfast. They have so many delicacies to offer. They even serve fresh juice(not canned) along with few others drinks. The staff at restaurant is warm and always have a smile on their face. Special thanks to Rajesh who is always on toes and make sure everything is available to the guest. He is ready to go out of the way to make guests feel happy and comfortable. I cant finish this note w/o thanking Shivani, Pankaj and Rabada. Two things as per me that can be improved are 1. Can add more Indian sweets in lunch/dinner buffet. 2. During monsoon, guests spend much time in property, so there is need to seriously work on recreational area. It is very basic. Hotel mgmt can think of adding pool, air hockey and few other games as well.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 19 Jul 2021
Dear Mr. Goyal, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create, particularly in the new normal scenario with less contact and more care. Our location is indeed one of the best, as we are right where you want to be in Goa in the middle of all the action. I am delighted to know that you thoroughly enjoyed all aspects of your stay with us. There is nothing more heartening to see our people getting recognized for this exemplary behaviour. As a company our purpose is take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. All of us at Hyatt Centric Candolim, Goa, endeavour to do whatever we can to make all our guest feel genuine warmth and care. Your words of appreciation are testament that we are moving in the right direction. I have carefully noted your comments on adding more Indian sweets during Lunch/Dinner. Our endeavor is to try and balance the same with the combination of Indian and western desserts. Having said that, we can always have more options made available for our guests, up on request. Your feedback on our recreational area is well noted. While we already have the option of pool available currently, owing to the space restrictions during Monsoon, the total activities currently are limited, however post monsoon we will have array of activities made available for all our guests including air hockey, badminton, archery etc.. Once again, I am ever so grateful to you for sharing your feedback on this platform. My team and I look forward to welcoming you back soon to our hotel. Best Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I approached Hyatt Centric Candolim Goa with a requirement for hosting my company event with them. Right from negotiations with them leading up to the actual event was a supportive and stress free experience. Austin Fernandes their Senior Sales Manager was very accommodative about my ideas and wants and catered to every need. They arranged for a show around, assisted in chosing the right dishes, colour themes, even suggested their own ideas as per their expertise. They added me to a whatsapp group on the day of the event so as to be on the same page with everything and were very responsive and helpful to any requests on the spot as well.
The staff and area was well maintained keeping in mind all necessary covid safety guidelines without compromising on service and quality and Rajesh Kumar their Asst. Manager of Banquets and Manjunath Kamble their events coordinator made sure everything went smoothly and as requested.
Would definitely recommend the Hyatt Centric Candolim Goa to anyone who wants to have a stress free and perfect function.
Kudos to the team.
Regards Lendl D'souza
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa
Responded 9 Oct 2020
Dear Mr. D'souza, Thank you for taking the time to share your valuable feedback on Trip Advisor. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create. Many elements come together to create a seamless experience in the new normal scenario, with less contact, more care and all of this rides on the shoulders of our young team. I am delighted to read your most encouraging feedback particularly for Austin, Rajesh and Manjunath who are indeed our star performers and I will certainly convey your encouraging words to them. There is nothing more heartening to see our people getting recognized for this exemplary behavior. As a company our purpose is to take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. We are extremely delighted to have you as an “ambassador” for The Hyatt Centric Candolim, Goa, and look forward to welcoming you back. Best Regards, Arjun Kaggallu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Candolim area.
PRICE RANGE
₹9,336 - ₹13,745 (Based on Average Rates for a Standard Room)
LOCATION
IndiaGoaNorth Goa DistrictBardezCandolim
NUMBER OF ROOMS
168
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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