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What you can expect during your stay

All linens sanitized in high-temperature wash
Face masks required for guests in public areas
Face masks required for staff in public areas
Floors marked for social distancing
Hand sanitizer available to guests & staff
Paid stay-at-home policy for staff with symptoms

Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

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Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

4.5

Excellent

677 reviews

#10 of 122 hotels in Candolim

Location

Cleanliness

Service

Value

Travellers' Choice

Hyatt Centric Candolim Goa is close to popular beaches and tourist attractions like Candolim Beach, Calangute Beach and Fort Aguada. It is 60 minutes away from the airport and 35 minutes away from Thivim Railway Station. Whether you are travelling with friends, family, solo or a business meeting, our hotel is the ideal place to relax, meet, dine and explore the best Goa has to offer. Offering 167 spacious guestrooms, Hyatt Centric Candolim Goa features a variety of hotel services and amenities. The all day dining restaurant, GROK, offers indoor and al fresco seating that serves a selection of Indian and international cuisine for lunch and dinner along with spirits and delicious cocktails. At fixed schedules, the hotel provides complimentary shuttle services from the hotel to Candolim beach and back.

Room & Suite (54)54

Full view

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Bar / lounge

Bicycle rental

Game room

Babysitting

Valet parking

Wifi

Pool / beach towels

Outdoor pool

Restaurant

Breakfast available

Breakfast buffet

Complimentary welcome drink

Kids' meals

Outdoor dining area

Video game console

Highchairs available

Airport transportation

Car hire

Business Centre with Internet Access

Conference facilities

Banquet room

Meeting rooms

24-hour security

Baggage storage

Concierge

Currency exchange

Newspaper

Outdoor furniture

Sun umbrellas

Doorperson

Umbrella

24-hour front desk

Dry cleaning

Laundry service

Ironing service

Room features

Allergy-free room

Blackout curtains

Air conditioning

Desk

Refrigerator

Cable / satellite TV

Sofa bed

Bath / shower

Bathrobes

Housekeeping

Interconnected rooms available

Private balcony

Room service

Safe

Sofa

Telephone

Wardrobe / wardrobe

Bottled water

Iron

Private bathrooms

Tile / marble floor

Wake-up service / alarm clock

Electric kettle

Flatscreen TV

Complimentary toiletries

Hair dryer

Room types

Pool view

Non-smoking rooms

Family rooms

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Good to know

HOTEL CLASS

HOTEL STYLE

Centrally Located

Modern

Languages Spoken

English, Hindi

Hotel links

Visit hotel website

Hotel deals

Location

Full view

79Somewhat walkable

Grade: 79 out of 100

33Restaurantswithin 0.5 km

3Attractionswithin 0.5 km

Contact

Anna Waddo Main Candolim Road, Candolim, Bardez 403515 India

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677Reviews64Q+A16Room tips

Reviews

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Traveller rating

Excellent504
Very Good102
Average31
Poor20
Terrible20

Time of year

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Traveller type

Families
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Solo
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Language

All languages(677)
English(669)
Russian(5)
German(1)

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Popular mentions

amankumar182021 wrote a review Apr 2021

1 contribution

Unexpected hotel

Very happy to stay at the Hyatt centric candolim. The service was very excellent as well as the staff members. Breakfast was super amazing and rooms were excellent best hotel to stay in goa as we changed 5 hotel in 5 days but the centric was great decision hope yo visit there again on our next visit

Review collected in partnership with Hyatt Hotels

Date of stay: April 2021

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

1 Helpful vote

Helpful

Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa

Responded 2 weeks ago

Dear Mr. Kumar, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create, particularly in the new normal scenario with less contact and more care. I am delighted to know that you thoroughly enjoyed all aspects of your stay with us. There is nothing more heartening to see our people getting recognized for this exemplary behaviour. As a company our purpose is take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. All of us at Hyatt Centric Candolim, Goa, endeavour to do whatever we can to make all our guest feel genuine warmth and care. Your words of appreciation are testament that we are moving in the right direction. Once again, I am ever so grateful to you for sharing your feedback on this platform. My team and I look forward to welcoming you back soon to our hotel. Best Regards, Arjun Kaggallu General Manager

Suhel Y S wrote a review Mar 2020

2 contributions1 helpful vote

Hotel's Favourite

Seven Star stay at a Five Star Property

Ours was a fantastic stay, amidst COVID-19 clouds we were given utmost care and attention at the Hyatt Centric, Candolim. Two important things of a hotel stay - Room Comfort & Food, here I would give this hotel 11 out of 10. Efforts of Vivek & Tezab the Housekeeping and FnB bosses, were outstanding! Right from the moment we entered the premises, to each meal wether in room or at the restaurant, the room-stay (provision of requisites as well as going into all details of comfort) and till we finally completed our four nights stay, me & my family were pampered continually. Special Mentions:- 1. Komal at the all day dining restaurant. She sets the bar for 'Service with a Smile', what an asset for the hotel! 2. Hygine Standards maintained in general as well as during the 'Pandemic' deserved an applaude for sure. Provisions for sanitisation were immaculate. 3. General Courtesies extended by the entire hotel staff to the guests was much above the marks, always. Thanks so much Hyatt for this experience. …

Date of stay: March 2020Trip type: Travelled with family

2 Helpful votes

Helpful

Response from ArjunKaggallu, General Manager at Hyatt Centric Candolim Goa

Responded 22 Mar 2020

Dear Colonel Soudagar, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create. I am delighted to know that you thoroughly enjoyed all aspects of your stay with us. There is nothing more heartening to see our people getting recognised for this exemplary behaviour. As a company our purpose is take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. I am delighted to read your most encouraging feedback particularly for Vivek, Tezab and Komal along with the entire team, who are indeed very happy to read your comments. All of us at Hyatt Centric Candolim, Goa, endeavour to do whatever we can to make all our guest feel genuine warmth and care. Your words of appreciation are testament that we are moving in the right direction. We are extremely delighted to have you as an “ambassador” for The Hyatt Centric Candolim, Goa, and look forward to welcoming you back. Best Regards, Arjun Kaggallu General Manager

Prateek H wrote a review Apr 2021

Bangalore District, India1 contribution

Our stay experience

Nice experience overall. Had been there with my wife during a very odd time when most facilities were closed due to the ongoing second wave of C19. The front desk experience was good and special thanks to Mr. Navdeep for all the help and support. But, since we didn't have much to do due to a lot of facilities being made unavailable as a result of C19 restrictions, we enjoyed the facilties at the GROK restaurant to the fullest. Special thanks to Mr. Ajit from the GROK team for the excellent hospitality. (he suggested we have podi idlis which were the best I have ever had in any restaurant and also packed for us, tasty sandwiches on the day of checkout which was actually not part of our entitlement-nice gesture, I must say). They have a limited food menu but items are prepared to perfection. The quality of food is excellent, not full of masalas and spices. Housekeeping and the security staff also did a great job with their positive attitudes and always greeted us with a smile. To summarise, they focus a lot on service and customer satisfaction and they clearly excel at it. Some things that could have been better.. *Lack of local food options at GROK. *The TV in the room we stayed was at a very awkward angle, almost 90 degrees to my line of sight while on the bed. *Why do we need our room access card to access the lobby/ground floor in the elevators? I just don't get it. …

Date of stay: April 2021Trip type: Travelled as a couple

1 Helpful vote

Helpful

Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa

Responded 2 weeks ago

Dear Mr. Heblikar, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create, particularly in the new normal scenario with less contact and more care. While we would have loved to have you enjoyed all our facilities and services, owing to this pandemic and following the local govt. guidelines we had to shut various facilities and services and we sincerely hope you can come back and enjoy all our services very soon and hoping that situation around us returns to normalcy soon. I am delighted to know that you thoroughly enjoyed our Food & Beverage options at the Grok and thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I have shared your feedback with Ajit, along with everyone at the hotel – your appreciation means the world to our team and will inspire and encourage them in their continuous pursuit of excellence. I have carefully noted your feedback on our local food options in our Menu and owing to the current situation, our menu options have been very limited, which otherwise is completely inspired from local options, following Hyatt's Food & Beverage philosophy, Food. Thoughtfully sourced. Carefully served. We do have few rooms as per the layout where our TV's are installed on the side wall, however we did provide an option of adjustable swivel handle to rotate the TV, particularly in these rooms. Concerning your feedback on the elevator access even to the lobby from guest floors is for additional security. Majority of our guests prefer to park their bikes/cars in our basement and tend to take the elevators directly to the guest floor and with this as an option, there are chances of having non-resident guests enter the hotel from basement directly to the lobby from the basement. Following enhanced safety measures, we prefer them enter through our main entrance and only registered guests with valid key cards can access our elevators. While, this process may sound complicated, it is in the best interest of all our guests safety & security. Once again, I am ever so grateful to you for sharing your feedback on this platform. My team and I look forward to welcoming you back soon to our hotel. Best Regards, Arjun Kaggallu General Manager

Siddhesh Sansare wrote a review Apr 2021

1 contribution

Hyatt is Hyatt .....supreme hospitality standards

Loved my time here.... very special treatment and the staff specifically Kiran, Ajit, Ruhi and Debarati made our stay special and cherishable. Food is awesome and very authentically prepared. Hotel is following all the COVID appropriate behaviors and all the in-house staff stays at hotel itself. To sum up excellent and warm service! 10/10 to staff

Date of stay: April 2021

Cleanliness

Service

Sleep Quality

Room Tip: Fumigated rooms and very well sanitized. Quieter Ambiance !!!!

See more room tips

1 Helpful vote

Helpful

Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa

Responded 2 weeks ago

Dear Mr. Sansare, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create, particularly in the new normal scenario with less contact and more care. We have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team in keeping with the WHO and Government issued guidelines. We have also been certified by Global Biorisk Advisory Council, GBAC STAR™ is the cleaning industry’s only outbreak prevention, response and recovery accreditation for facilities. Thank you for appreciating these measures. I am delighted to read your most encouraging feedback particularly for Kiran, Ajit, Ruhi and Debarati, who are indeed our star performers and I will certainly convey your encouraging words to them. There is nothing more heartening to see our people getting recognized for this exemplary behavior. We are extremely delighted to have you as an “ambassador” for The Hyatt Centric Candolim, Goa, and look forward to welcoming you back. Best Regards, Arjun Kaggallu General Manager

mohit0071988 wrote a review Apr 2021

Kolkata, India28 contributions8 helpful votes

Indulgence extraordinary !!

Great place to stay & it’s always a pleasure staying here . Everything was perfect. We enjoyed every moment during our stay. It was a family trip and it was amazing. Staff were helpful & always went the extra mile to make us feel comfortable at every point. Special thanks to Chef Praveen for all the yummy & delectable food offerings. Elton, Shivani, Ruhi, Vishal, Naveen, Aditya, Pankaj were fantastic. Tezab as restaurant manager leads the team brilliantly. Kudos to everyone. Chandrakant, Umesh always took Care at the entrance & were the sweetest. Snehal & Vinayak at activity area were very accomdating with all our requests. Thanks to Snigdha for always checking upon us throughout the stay. Truly a great experience. Only feedback we have though is the taste of the food is too South Indian. We feel that kitchen needs an improvement on the taste. P.S - We will have to go to Hyatt Centric Chandigarh to have some delectable food from Chef Praveen.…

Date of stay: March 2021Trip type: Travelled with family

1 Helpful vote

Helpful

Response from Arjun Kaggallu, General Manager at Hyatt Centric Candolim Goa

Responded 2 weeks ago

Dear TripAdvisor Member, It was a pleasure having you stay with us at Hyatt Centric Candolim, Goa, on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. My heartfelt gratitude for your compliments and your experience reflects the brand promise of Hyatt Centric – the experience we create, particularly in the new normal scenario with less contact and more care. I am delighted to know that you thoroughly enjoyed all aspects of your stay with us. There is nothing more heartening to see our people getting recognized for this exemplary behaviour. As a company our purpose is take care of people- Our guests and colleagues and this powerful tool can make a positive difference in the life of everyone we meet on daily basis. All of us at Hyatt Centric Candolim, Goa, endeavour to do whatever we can to make all our guest feel genuine warmth and care. Your words of appreciation are testament that we are moving in the right direction. Having said that, I have carefully noted your feedback about our South Indian food, which otherwise is our biggest strength. I will certainly address this with our team of Culinary experts and I am very positive that you will certainly see the improvement in this aspect on your next stay with us. Chef Praveen and our colleagues at Hyatt Centric Chandigarh, will be eager to welcome you at their hotel very soon. Once again, I am ever so grateful to you for sharing your feedback on this platform. My team and I look forward to welcoming you back soon to our hotel. Best Regards, Arjun Kaggallu General Manager

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